Protyre Autocare - Ipswich Avis 

1 211
TrustScore 4.5 sur 5

4,6

8-10 Britannia Road, Ipswich, IP4 4PE Ipswich, Suffolk, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Needed to regas our air con, used a groupon code. Very efficient procedure, we arrived 15 minutes early for our appointment, staff got straight on with the job. We were out within the hour, nice cold... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I took my daughters car to have the air con regassed. I was done on time and in a professional manner. The chap on reception was friendly and helpful. Really happy with the service I received.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Needed an Air-Con clean and Re-Gas. The booking process was easy and the price was competitive. Plus the depot isn't too far for me to travel to. A friendly welcome at the Service Desk, the car was... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • 8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, Royaume-Uni

  • 01473 723325

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(1 211)

34 696 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Very easy to order online. Fair MOT tests carried out. Have used this branch for several MOT's now and have no complaints at all.

1 septembre 2025
Noté 4 sur 5 étoiles

Pleasant experience

I had a silver service and MOT on my car. The staff were very helpful and carried out the work quickly. With two discount codes offered on the website, whats not to like. I would use this company again.

29 août 2025
Noté 2 sur 5 étoiles

Delay in getting a refund

Had to chase the garage for a refund three times before it was processed, not their usual good level of service.

20 août 2025
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Dear K Bainbridge,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our  Ipswich branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Professional services

Professional services, staff polite and friendly. Have used a number of times for tyre replacement and because of their service, range and efficiency I don’t go anywhere else.

6 août 2025
Noté 5 sur 5 étoiles

A1 Customer Care

Customer service was at the forefront of Protyre Autocare - Ipswich staff. From excellent service to advising on the best course of action for jobs needing attention on the car, everything is geared to helping the customer. Straightforward and honest assessments leave you feeling that genuinely caring people are looking after your motoring maintenance needs.

13 août 2025
Noté 5 sur 5 étoiles

A local business who realise what…

A local business who realise what people need at a reasonable price too

13 août 2025
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Richard​,

We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

The Protyre staff reliable & trustworthy

The Protyre staff in Britannia Rd., Ipswich are just so reliable and trustworthy. They discuss my annual visit MOT etc and explain everything to me, why and costs. My 15 year old diesel car comes away purring, still going strong. I'm going to run it as long as I can because replacing a car just because it's a non PC diesel in terms of environmentalism. The environment cost of replacing it just to look environmental friendly would cost a lot more to our planet in energy, use of materials than running it into the ground.

8 août 2025
Noté 1 sur 5 étoiles

Poor customer service

The technician replaced the tyres and tried to align the steering but due to a defective track rod he couldn't do it. After a conversation,it was agreed that I would be contacted next Monday for an estimate for the necessary repairs or a refund of the alignment in case I refused the estimate . I wasn't contacted , I had to chase them for the estimate, then I didn't agree with it and asked for the refund which I was told that I would receive it until Tuesday of next week. Nothing happened. I won't use them anymore.

30 juillet 2025
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Dear Fernando Sampaio,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Noté 4 sur 5 étoiles

I took a wheel and tyre in with a screw…

I took a wheel and tyre in with a screw embedded in it and the crew told me to come back in about an hour and it would be plugged.
On the downside , when I came back to collect it I had hoped that they would refit the wheel as I cannot accurately gauge the torque when I refitted the wheel at home (plus it was heavy)

4 août 2025
Noté 4 sur 5 étoiles

Competitively Priced

Service was prompt, punctual and competitively priced.
Fitting had been booked a few days earlier and tires were ready and waiting to go on my car. The fitters got to work shortly after I arrived and when completed wheel nuts were carefully torqued.

23 juillet 2025

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