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Psychiatry UK Avis 

6 606
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Apart from the wait inbetween diagnosis and titration (which can't be helped), the entire experience was amazing. The doctor and prescriber were so patient and helpful. The prescriber, in particular,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have been impressed with my experience so far. Titration process was smooth, Helen made things feel easy and re assured me. Patient with my slow replies to thing and communication was spot on. She’s e... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Good experience from start to finish. Forms easy to open and fill in, and to follow 'whats next' Appointments quite quick bit awkward being online (especially when an experienced masker, I'm 60 )... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Primala was lovely, really kind and understanding. She made the whole process so much easier. Psychiatry UK kept me informed throughout the wait period which helped reduce my anxiety about the process... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de santé mentale
  2. aussi dans
  3. Clinique de santé mentale
  4. Psychiatre
  5. Psychologue pour enfants

Écrit par l'entreprise

At Psychiatry UK, we believe that everyone deserves fast, compassionate, and expert mental health support - without long waiting lists or unnecessary barriers. We are the UK’s leading online psychiatry service, providing confidential assessments, diagnoses, and treatments for a wide range of mental health conditions, including ADHD, autism, anxiety, depression, OCD, and more. All our appointments take place online, so you can speak to an experienced consultant psychiatrist from the comfort and privacy of your own home. Our team includes over 280 GMC-registered psychiatrists and clinicians who bring deep expertise and genuine care to every consultation. Whether you’re seeking help privately or through the NHS via the Right to Choose pathway, we aim to make your journey to better mental health as smooth and supportive as possible. We’re proud to be rated Good by the Care Quality Commission (CQC) and to follow the highest clinical and ethical standards in everything we do. Every year, tens of thousands of people trust Psychiatry UK to help them take the next step towards feeling better. Wherever you are on your mental health journey, we’re here to listen and help you move forward.


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4,5

Excellent

TrustScore 4.5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(6 606)

5 222 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I had a great experience in my ASD…

I had a great experience in my ASD assessment! Dr Khattab and Lyndsey were both so lovely and made me feel so comfortable. They asked all the right questions to get the conclusion I needed. I felt so heard and understood. I would highly recommend this service!

17 octobre 2026
Avis spontané
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Réponse de Psychiatry UK

Thank you for sharing your wonderful feedback. We are so pleased to hear that your assessment went so well and that you were made to feel comfortable and put at ease. It is reassuring to know that you felt so well supported and listened to. We really do appreciate your kind words especially for Dr Khattab and Lyndsey. Thank you once again.

Noté 5 sur 5 étoiles

Everything about the process has been…

Everything about the process has been brilliant. I felt kept in the loop and also cared about.

12 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear that your experience went so smoothly. It is wonderful to know that you felt well informed and supported by our team throughout the entire journey. Thank you for taking the time to share your kind feedback with us.

Noté 5 sur 5 étoiles

Everyone I dealt with was very helpful…

Everyone I dealt with was very helpful and supportive.
I think whatever service you work with for ADHD or Autism is so overloaded that you cant blame the organisation for long waits. What I can say is that PUK did all they could to try and mitigate that workload.
The portal was very useful for asking for support and questions, my subscriber Sunny was great, helpful and supportive through titration.

9 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear that you felt well supported by everyone you interacted with throughout your care. It is wonderful to know that the online portal was a helpful tool for your questions and that Sunny provided such great guidance during titration. We also truly appreciate your understanding regarding the demand for these services and the wait times involved. Thank you for taking the time to share your kind feedback with us and for Sunny.

Noté 5 sur 5 étoiles

Very good service

Very good service. Straight to the point, clear information given, very quick communication with GP and they listen.

12 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear that you had such a positive experience with our team. It is wonderful to know that you received clear information and felt listened to throughout your care. Thank you very much for taking the time to share your kind feedback with us.

Noté 5 sur 5 étoiles

I was quite happy with the way it went…

I was quite happy with the way it went I found that I was listened to and found it understanding and treated with respect overall I was happy with the way it all went

8 octobre 2026
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Réponse de Psychiatry UK

We're so pleased to hear that you had such a positive experience. It is wonderful to know that you felt heard and treated with respect throughout your time with us. Thank you for taking the time to share your kind feedback.

Noté 5 sur 5 étoiles

Fantastic

Fantastic. Very quick service. Great Dr very understanding and knowledgeable

8 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear that you experienced prompt care and found our doctor to be so compassionate and knowledgeable. Thank you for taking the time to share your positive feedback with us.

Noté 5 sur 5 étoiles

Very nice man easy to talk to

Very nice man easy to talk to

9 octobre 2026
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Réponse de Psychiatry UK

We appreciate your kind words and are so glad to hear that you found your interaction comfortableand supportive. Thank you for taking the time to share your positive experience with us.

Noté 5 sur 5 étoiles

Thorough and patient

Thorough and patient, much appreciated thankyou

8 octobre 2026
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Réponse de Psychiatry UK

We are so happy to hear that our care and helpful guidance made a such a positive impact. Thank you for your review.

Noté 5 sur 5 étoiles

ADHD brains

As someone with ADHD whose brain sometimes runs on 47 tabs at once, I can honestly say Psychiatry UK were brilliant. Every interaction felt personal, they always did exactly what they said they would, and their communication was clear, honest, and reassuring.

They were helpful, knowledgeable, and gave great advice throughout. No chasing, no guessing, no wondering what was happening next, which is particularly helpful when organisation isn't exactly my superpower!

The whole team treated me as an individual and made the process feel easy. I recommend Psychiatry UK 100% and am genuinely grateful for the support they provided.

7 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear about your brilliant experience with us. It is wonderful to know that our team provided clear, honest communication and kept you informed every step of the way. We are delighted that you felt treated as an individual and that our guidance helped make the entire process feel smooth and reassuring for you. Thank you so much for your kind words and recommendation.

Noté 5 sur 5 étoiles

ADHD assessment and titration

The long waitlist (~10 months to assessment, ~10 months to titration) was not ideal, but I understand that’s hard for them to control and most places are overwhelmed. However once I was assessed and eventually was assigned to the titration team, the experience was fantastic. For me that was thanks to the specialist I was assigned to, Meymuna Osman - she was so helpful and informative and answered all of my (many questions) throughout, and was empathetic and efficient to make adjustments when I had side effects. The titration period felt very supportive thanks to her, and the reason I’m leaving this review is because of the level of service Meymuna gave.

15 octobre 2026
Avis spontané
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Réponse de Psychiatry UK

Thank you for taking the time to share your feedback. We appreciate your patience and understanding regarding the wait prior to your assessment and titration. It is wonderful to hear that once your care began Meymuna provided such an informative and supportive experience. We are delighted that you felt so well looked after and listened to throughout your journey. Thank you for your kind words, especially for Meymuna.

Noté 1 sur 5 étoiles

Too many issues to even go into

Too many issues to even go into . But the largest one is two prescribers mid care just vanished and at one stage I was left 7 weeks mid care with no answers and had to start again twice with new people . The fact it's online only and they are so hard to make contact with . I had several bad medicine reactions and one in particular I didn't get any response from my prescriber for 6 days despite me contacting them 4 times and advising I ended to with an ambulance and had stopped the medication awaiting the advice from psychiatry UK . The whole time I was with them I felt unsafe and unsupported .

22 mai 2026
Noté 1 sur 5 étoiles

Left me in crisis

Non-factual information written in the report. Also, "good eye contact" was written - how can eye contact be observed over an online teams meeting?

I don't think it is reasonable or possible to form a judgement on someone solely on a one hour video call. It was extremely distressing and invalidating.

7 octobre 2026
Noté 5 sur 5 étoiles

Really helpful

Really helpful, they were there when I needed help, reasurance and guidance throughout my treatment journey. Helen was there when ever I had questions I needed answering.

7 octobre 2026
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Réponse de Psychiatry UK

Thank you for taking the time to share your feedback. We are so pleased to hear that you felt well supported throughout your treatment journey. It is wonderful to know that your questions were always answered promptly whenever you needed assistance. We appreciate your kind words. Thank you.

Noté 2 sur 5 étoiles

Extremely disappointed with the rigid…

Extremely disappointed with the rigid and rushed approach to ADHD titration at this clinic. I felt that my complex medical history was disregarded, leaving me with no resolution.
During the process, I was prescribed amphetamine-based medication seemingly without adequate consideration for my pre-existing health risks. Shortly after starting, I suffered a torn retina. While the direct link is unconfirmed, I have a previous history of a stroke that impacted my eye health, I believe a critical factor that should have been thoroughly reviewed by the clinical team before prescribing stimulants.
Unfortunately, because the clinic operates on a strictly limited timeline for titration, the process was abruptly concluded without establishing a safe or effective long-term treatment plan. The rigid constraints of their framework seem to prioritise speed over patient safety and individualised care. I cannot recommend this service for anyone requiring a nuanced, careful approach to medication management.

20 août 2026
Noté 5 sur 5 étoiles

Very friendly

Very friendly , quick and efficient process

10 octobre 2026
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Réponse de Psychiatry UK

Thank you for taking the time to share your feedback. We are so pleased to hear that you experienced a friendly, fast, and smooth service with our team. Your kind words are greatly appreciated.

Noté 1 sur 5 étoiles

No access to medication-mistake made at review

After a 18 months on medication and prescribed by psychiatry UK nurse prescriber, I had my year 2 review. My GP declined shared care in the first year. Recent review the consultant didn't appear to understand my needs and put me back on the titration list, ending my nurse prescribing prescription, therefore now without medication. During the review it was agreed no medication changes so adding me to a titration list makes no sense and is preventing my care being continued. An email and phone call to inform of this mistake, only to receive an email back with no action to rectify the mistake of adding me to a titration list I shouldn't be on.

8 octobre 2026
Noté 5 sur 5 étoiles

I had a very comfortable and positive…

I had a very comfortable and positive experience, my Dr was wonderful, it was nice to speak to someone who actually understood me. Thank you

15 octobre 2026
Avis spontané
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Réponse de Psychiatry UK

We are so glad to hear that you felt truly heard and comfortable during your appointment. Thank you for taking the time to share your kind feedback with us.

Noté 5 sur 5 étoiles

The doctor was extremely attentive

The doctor was extremely attentive, polite, calm and patient. He took the time to listen to my concerns, answer all my questions and explain everything clearly and calmly, making sure I could understand the information.

His empathy, patience and professionalism made a real difference to my appointment. It is so important to find a healthcare professional who treats us with respect, takes the time to listen without rushing, and makes us feel comfortable expressing our questions and concerns.

I am very grateful for his attention, care and the excellent quality of the service I received. Healthcare professionals like him truly deserve to be recognised!

7 octobre 2026
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Réponse de Psychiatry UK

Thank you so much for taking the time to share your feedback. We are so pleased to hear about your experience and that your doctor provided such patient, thorough, and attentive care. It means a lot to know that you felt truly listened to, respected, and comfortable during your appointment. We will be sure to pass along your generous praise to the doctor, who will be delighted to know the meaningful difference their support made for you.

Noté 5 sur 5 étoiles

Fantastic company

Fantastic company, I’ve had 3 different psychiatrists over the course of 3 years since my diagnosis, and all
have been, warm, understanding, and thorough, I can’t thank you enough for all your support.
Definitely life changing!

15 octobre 2026
Avis spontané
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Réponse de Psychiatry UK

We are deeply moved by your kind words and so grateful to have been part of your journey over the last three years. Hearing that each of your specialists provided such compassionate, comprehensive care means everything to us. Knowing that our support has made such a positive, profound difference in your life is truly rewarding, and we wish you continued well-being.

Noté 5 sur 5 étoiles

Put me at ease

Put me at ease, very understanding and was able to connect the dates. It was a weight lifted off the shoulders of my wife and I

9 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear that our team could put you at ease and provide the understanding you needed. It means a lot to us knowing that we were able to help lift that weight off your shoulders. Thank you for taking the time to share your kind feedback.

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