Apart from the wait inbetween diagnosis and titration (which can't be helped), the entire experience was amazing. The doctor and prescriber were so patient and helpful. The prescriber, in particular,... Voir plus
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Apart from the wait inbetween diagnosis and titration (which can't be helped), the entire experience was amazing. The doctor and prescriber were so patient and helpful. The prescriber, in particular,... Voir plus
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Have been impressed with my experience so far. Titration process was smooth, Helen made things feel easy and re assured me. Patient with my slow replies to thing and communication was spot on. She’s e... Voir plus
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Good experience from start to finish. Forms easy to open and fill in, and to follow 'whats next' Appointments quite quick bit awkward being online (especially when an experienced masker, I'm 60 )... Voir plus
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Primala was lovely, really kind and understanding. She made the whole process so much easier. Psychiatry UK kept me informed throughout the wait period which helped reduce my anxiety about the process... Voir plus
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At Psychiatry UK, we believe that everyone deserves fast, compassionate, and expert mental health support - without long waiting lists or unnecessary barriers. We are the UK’s leading online psychiatry service, providing confidential assessments, diagnoses, and treatments for a wide range of mental health conditions, including ADHD, autism, anxiety, depression, OCD, and more. All our appointments take place online, so you can speak to an experienced consultant psychiatrist from the comfort and privacy of your own home. Our team includes over 280 GMC-registered psychiatrists and clinicians who bring deep expertise and genuine care to every consultation. Whether you’re seeking help privately or through the NHS via the Right to Choose pathway, we aim to make your journey to better mental health as smooth and supportive as possible. We’re proud to be rated Good by the Care Quality Commission (CQC) and to follow the highest clinical and ethical standards in everything we do. Every year, tens of thousands of people trust Psychiatry UK to help them take the next step towards feeling better. Wherever you are on your mental health journey, we’re here to listen and help you move forward.
Royaume-Uni
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I had a great experience in my ASD assessment! Dr Khattab and Lyndsey were both so lovely and made me feel so comfortable. They asked all the right questions to get the conclusion I needed. I felt so heard and understood. I would highly recommend this service!

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Everything about the process has been brilliant. I felt kept in the loop and also cared about.

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Everyone I dealt with was very helpful and supportive.
I think whatever service you work with for ADHD or Autism is so overloaded that you cant blame the organisation for long waits. What I can say is that PUK did all they could to try and mitigate that workload.
The portal was very useful for asking for support and questions, my subscriber Sunny was great, helpful and supportive through titration.

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Very good service. Straight to the point, clear information given, very quick communication with GP and they listen.

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I was quite happy with the way it went I found that I was listened to and found it understanding and treated with respect overall I was happy with the way it all went

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As someone with ADHD whose brain sometimes runs on 47 tabs at once, I can honestly say Psychiatry UK were brilliant. Every interaction felt personal, they always did exactly what they said they would, and their communication was clear, honest, and reassuring.
They were helpful, knowledgeable, and gave great advice throughout. No chasing, no guessing, no wondering what was happening next, which is particularly helpful when organisation isn't exactly my superpower!
The whole team treated me as an individual and made the process feel easy. I recommend Psychiatry UK 100% and am genuinely grateful for the support they provided.

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The long waitlist (~10 months to assessment, ~10 months to titration) was not ideal, but I understand that’s hard for them to control and most places are overwhelmed. However once I was assessed and eventually was assigned to the titration team, the experience was fantastic. For me that was thanks to the specialist I was assigned to, Meymuna Osman - she was so helpful and informative and answered all of my (many questions) throughout, and was empathetic and efficient to make adjustments when I had side effects. The titration period felt very supportive thanks to her, and the reason I’m leaving this review is because of the level of service Meymuna gave.

Réponse de Psychiatry UK
Too many issues to even go into . But the largest one is two prescribers mid care just vanished and at one stage I was left 7 weeks mid care with no answers and had to start again twice with new people . The fact it's online only and they are so hard to make contact with . I had several bad medicine reactions and one in particular I didn't get any response from my prescriber for 6 days despite me contacting them 4 times and advising I ended to with an ambulance and had stopped the medication awaiting the advice from psychiatry UK . The whole time I was with them I felt unsafe and unsupported .
Non-factual information written in the report. Also, "good eye contact" was written - how can eye contact be observed over an online teams meeting?
I don't think it is reasonable or possible to form a judgement on someone solely on a one hour video call. It was extremely distressing and invalidating.
Really helpful, they were there when I needed help, reasurance and guidance throughout my treatment journey. Helen was there when ever I had questions I needed answering.

Réponse de Psychiatry UK
Extremely disappointed with the rigid and rushed approach to ADHD titration at this clinic. I felt that my complex medical history was disregarded, leaving me with no resolution.
During the process, I was prescribed amphetamine-based medication seemingly without adequate consideration for my pre-existing health risks. Shortly after starting, I suffered a torn retina. While the direct link is unconfirmed, I have a previous history of a stroke that impacted my eye health, I believe a critical factor that should have been thoroughly reviewed by the clinical team before prescribing stimulants.
Unfortunately, because the clinic operates on a strictly limited timeline for titration, the process was abruptly concluded without establishing a safe or effective long-term treatment plan. The rigid constraints of their framework seem to prioritise speed over patient safety and individualised care. I cannot recommend this service for anyone requiring a nuanced, careful approach to medication management.
After a 18 months on medication and prescribed by psychiatry UK nurse prescriber, I had my year 2 review. My GP declined shared care in the first year. Recent review the consultant didn't appear to understand my needs and put me back on the titration list, ending my nurse prescribing prescription, therefore now without medication. During the review it was agreed no medication changes so adding me to a titration list makes no sense and is preventing my care being continued. An email and phone call to inform of this mistake, only to receive an email back with no action to rectify the mistake of adding me to a titration list I shouldn't be on.
I had a very comfortable and positive experience, my Dr was wonderful, it was nice to speak to someone who actually understood me. Thank you

Réponse de Psychiatry UK
The doctor was extremely attentive, polite, calm and patient. He took the time to listen to my concerns, answer all my questions and explain everything clearly and calmly, making sure I could understand the information.
His empathy, patience and professionalism made a real difference to my appointment. It is so important to find a healthcare professional who treats us with respect, takes the time to listen without rushing, and makes us feel comfortable expressing our questions and concerns.
I am very grateful for his attention, care and the excellent quality of the service I received. Healthcare professionals like him truly deserve to be recognised!

Réponse de Psychiatry UK
Fantastic company, I’ve had 3 different psychiatrists over the course of 3 years since my diagnosis, and all
have been, warm, understanding, and thorough, I can’t thank you enough for all your support.
Definitely life changing!

Réponse de Psychiatry UK
Put me at ease, very understanding and was able to connect the dates. It was a weight lifted off the shoulders of my wife and I

Réponse de Psychiatry UK
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