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Psychiatry UK Avis 

6 611
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Too many lengthy questions on forms before the actual assessment. The consultant already judges from the questions and show up to prove that you are not on the spectrum rather than allowing space for... Voir plus

Noté 5 sur 5 étoiles

Apart from the wait inbetween diagnosis and titration (which can't be helped), the entire experience was amazing. The doctor and prescriber were so patient and helpful. The prescriber, in particular,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m extremely pleased with Psychiatry Uk’s service, from the beginning through to my assessment, everything was easy to navigate. I received my diagnosis after many years of feeling different to other... Voir plus

Noté 5 sur 5 étoiles

Have been impressed with my experience so far. Titration process was smooth, Helen made things feel easy and re assured me. Patient with my slow replies to thing and communication was spot on. She’s e... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de santé mentale
  2. aussi dans
  3. Clinique de santé mentale
  4. Psychiatre
  5. Psychologue pour enfants

Écrit par l'entreprise

At Psychiatry UK, we believe that everyone deserves fast, compassionate, and expert mental health support - without long waiting lists or unnecessary barriers. We are the UK’s leading online psychiatry service, providing confidential assessments, diagnoses, and treatments for a wide range of mental health conditions, including ADHD, autism, anxiety, depression, OCD, and more. All our appointments take place online, so you can speak to an experienced consultant psychiatrist from the comfort and privacy of your own home. Our team includes over 280 GMC-registered psychiatrists and clinicians who bring deep expertise and genuine care to every consultation. Whether you’re seeking help privately or through the NHS via the Right to Choose pathway, we aim to make your journey to better mental health as smooth and supportive as possible. We’re proud to be rated Good by the Care Quality Commission (CQC) and to follow the highest clinical and ethical standards in everything we do. Every year, tens of thousands of people trust Psychiatry UK to help them take the next step towards feeling better. Wherever you are on your mental health journey, we’re here to listen and help you move forward.


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4,5

Excellent

TrustScore 4.5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(6 611)

5 236 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

The doctor really heard everything i…

The doctor really heard everything i spoke carefully allowing me explain everything

4 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear that our doctor took the time to listen carefully to you. Thank you for sharing your positive experience with us.

Noté 5 sur 5 étoiles

Quick response time and helped me…

Quick response time and helped me understand things

4 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear that you received a prompt response and that our team could clarify everything for you. Thank you for taking the time to share your positive feedback. We really do appreciate it.

Noté 5 sur 5 étoiles

I was feeling very over whelmed before…

I was feeling very over whelmed before my anxiety hit the roof.
The doctor made me feel safe and comftable and I was able to relax.

Had questions but forgot them all so I wished I had wrote them down before the assessment

6 octobre 2026
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Réponse de Psychiatry UK

We are so glad to hear that our Doctor helped you feel safe and comfortable during your appointment. It is very common to forget questions during an appointment and we will be happy to help answer them. Thank you for sharing your experience with us.

Noté 4 sur 5 étoiles

Very helpful so far

Really great so far, lovely helpful doctor, but think I’m going to be waiting awhile on the titration team.

3 octobre 2026
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Réponse de Psychiatry UK

We are glad you had a positive experience with our doctor and we appreciate your patience regarding your wait. Thank you so much for taking the time to share your review with us.

Noté 5 sur 5 étoiles

Wait times long but service excellent

The initial waiting times for the neurodivergent appointments can be quite long and I would say that is the only downside. I was diagnosed with autism in roughly three months and then ADHD after that roughly 3-4 months but the wait time to start titration for medication was a year. I dont view this as a fault of psychiatry uk but the demand for these services being higher now more adults are being treated. I have seen other services wait times are much worse at a 3-5 year turn around from diagnosis to medication. So absolutely not the worst option out there. Both my doctors who diagnosed me were professional and polite, asked me loads of questions, listened carefully when I spoke, I felt heard. My prescriber who helped me through the titration process of starting the ADHD medication was lovely, extremely professional, polite, told me all the information I would need to know when starting. I had to change medication during the process and he made me feel like it was no trouble at all and all they wanted was to help and not make things more difficult than they need to be. Ordering the medication is extremely easy as the website is also easy to navigate. The medication arrives very safely which is a huge relief considering its a controlled drug. All in all a very unexpected pleasant experience and im glad psychiatry uk is on the NHS right to choose because they are professional, knowledgeable and helpful and ive been very happy with everything they have helped me with.

12 octobre 2026
Avis spontané
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Réponse de Psychiatry UK

Thank you for taking the time to share such a detailed review. We really appreciate your thoughtful feedback.

We're pleased to hear that you felt listened to and supported throughout your assessments and titration journey. It's especially encouraging to know that your clinicians and prescriber took the time to answer your questions, explain your options clearly, and help you feel at ease when changes to your medication were needed.

We also appreciate your understanding regarding waiting times. We know that waiting for treatment can be difficult, and we're continually working to support as many patients as possible while maintaining the quality of care we provide.

It's particularly good to hear that you found the prescribing process straightforward and that our online portal was easy to use. We're delighted that we've been able to support you through Right to Choose, and we wish you all the very best for the future.

Noté 5 sur 5 étoiles

Great experience

Great experience, Kimberley was really friendly and understanding.

6 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear that you had a positive experience with our team and of course Kimberley. It is wonderful to know that you felt welcomed and supported. Thank you for taking the time to share your kind feedback.

Noté 5 sur 5 étoiles

I rate so highly as I feel like I was…

I rate so highly as I feel like I was finally listened too, helped and lifted a weight of my shoulders that I've been carrying round! No pressure on the meeting just help and advice and guidance on going forward that will hopefully benefit me and my family

3 octobre 2026
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Réponse de Psychiatry UK

We are so glad to hear that you felt heard and supported during your appointment. It is wonderful to know that our team could offer the guidance and comfort you needed. Thank you for sharing such lovely feedback with us.

Noté 5 sur 5 étoiles

Great professional and friendly quick…

Great professional and friendly quick service

4 octobre 2026
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Réponse de Psychiatry UK

Thank you for taking the time to leave your feedback with us. We are so pleased to hear that your experience was positive and that our team were supportive. Thank you.

Noté 5 sur 5 étoiles

Excluding the wait time of course…

Excluding the wait time of course everything else was really helpful and I am glad I am able to receive some assistance with the hard times I am going through

3 octobre 2026
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Réponse de Psychiatry UK

We are glad to hear that you found our support helpful during a difficult time and we thank you for your patience regarding the wait time. We really do appreciate you taking the time to share your feedback with us, so thank you.

Noté 5 sur 5 étoiles

I thought Psychiatry UK did an excellent job

I thought Psychiatry UK did an excellent job of making the whole process easy from booking an appointment to speaking with an expert. Generally I felt like I was in safe hands and that my matter was being taken seriously. Someone who has concerns about having a neurodevelopmental disorder, usually seeks confirmation on a diagnosis to give them some sort of clarity for the issues that they have experienced in life thusfar, so they are already usually either lost broken or emotionally struggling, so having an efficient service helps those dealing with such issues to feel heard and seen.

3 octobre 2026
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Réponse de Psychiatry UK

We're so pleased to hear that your experience with us was so positive. It means a lot to know that you felt safe throughout the process. We understand how important it is for individuals seeking answers to feel heard and we are glad our team could provide support along the way. Thank you for taking the time to share your kind feedback with us.

Noté 5 sur 5 étoiles

Looking after me and giving me e the…

Looking after me and giving me e the right medication

6 octobre 2026
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Réponse de Psychiatry UK

We are happy to hear that our team provided such good care and supported you. Thank you for taking the time to share your review with us.

Noté 3 sur 5 étoiles

Prescriber mucked me about

Prescriber mucked me about and halted my meds when I finally got to the dose that was working. I had to start again on the lowest dose by the time he would prescribe again, and then I got to the end of titration and they wouldn't put me back up to the dose that worked. I'm now stuck on a low dose that doesn't work and I can't be increased for another 6-12 months!

28 septembre 2026
Noté 5 sur 5 étoiles

The specialist listed very attentively…

The specialist listed very attentively every single details

3 octobre 2026
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Réponse de Psychiatry UK

We're so pleased to hear that our Clinicians were supportive and provided such a high level of service. Thank you so much for taking the time to share your positive experience with us.

Noté 1 sur 5 étoiles

Was actually quite shocked at how bad the service has been

Had my adhd through Pyschiatry UK. So disorganised, kept get delayed - I even stopped breastfeeding to start my medication then they delayed it 3 months. Couldn’t speak to anyone on the phone it’s all done online and took so long to get anything done then they said I was too late to try a different medication even though I asked for it so early on. My Medication would take so long from requesting to receiving repeats. My husband went through someone else for his ADHD and was far better. I hope I just had a bad experience because it was pretty appalling.

3 octobre 2026
Noté 5 sur 5 étoiles

A pleasant experience and lovely Dr…

A pleasant experience and lovely Dr that puts you at ease

6 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear that you had such a positive experience and that our doctor made you feel so comfortable and reassured. Thank you for taking the time to share your kind feedback with us.

Noté 5 sur 5 étoiles

Great experience

The gentleman I spoke with was very helpful and patient with me. Everything was relatively easy and quick to do.

1 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear that your experience was so positive, and that our teams were patient and helpful. Thank you so much for taking the time to share your lovely feedback with us.

Noté 1 sur 5 étoiles

Titration

Titration. I ask to change medication at the end of September. It's now 12 days later. Despite 2 prescriptions being generated none have actually arrived. I had to hand back all of my other medication 13 days ago. I did ask to communicate by phone but you cant get that, only notes which are replied to at best days later . It's very poor.

11 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Was easy to follow

Was easy to follow, felt listened too and quick diagnosis

3 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear that you found the process straightforward. Thank you so much for taking the time to share your positive feedback with us. We really do appreciate it.

Noté 5 sur 5 étoiles

Helped me when NHS failed me to be…

Helped me when NHS failed me to be honest. Provided a service and helped me with my medication also my prescriber replies promptly when I have an issue and the doctor I have for appointments always good

11 octobre 2026
Avis spontané
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Réponse de Psychiatry UK

We are so pleased to hear about your positive experience with our service. It is wonderful to know that you felt supported and that our doctor provided such good care during your appointments. Thank you so much for taking the time to share your kind feedback with us.

Noté 5 sur 5 étoiles

Whilst the initial waiting time to see…

Whilst the initial waiting time to see a psychologist was almost 18 months and then another year for a titration appointment, the whole experience has been life changing. Kate, my prescriber was absolutely amazing and did everything that she said was going to do. The process working with her was effortless. She monitored everything and responded to my notes and worries within a short period of time, sometimes responding late in the evening. Thank you for everything.

11 octobre 2026
Avis spontané
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Réponse de Psychiatry UK

Thank you for taking the time to share your feedback. We appreciate your patience during the wait times for your initial assessment and titration appointments.

It is wonderful to know that Kate was so attentive and responsive to your worries throughout the process. We will be sure to pass your very kind words along to her. Thank you once again for taking the time to share your experience with us.

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