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Psychiatry UK Avis 

6 622
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Too many lengthy questions on forms before the actual assessment. The consultant already judges from the questions and show up to prove that you are not on the spectrum rather than allowing space for... Voir plus

Noté 5 sur 5 étoiles

I’m extremely pleased with Psychiatry Uk’s service, from the beginning through to my assessment, everything was easy to navigate. I received my diagnosis after many years of feeling different to other... Voir plus

Noté 5 sur 5 étoiles

Apart from the wait inbetween diagnosis and titration (which can't be helped), the entire experience was amazing. The doctor and prescriber were so patient and helpful. The prescriber, in particular,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have been impressed with my experience so far. Titration process was smooth, Helen made things feel easy and re assured me. Patient with my slow replies to thing and communication was spot on. She’s e... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de santé mentale
  2. aussi dans
  3. Clinique de santé mentale
  4. Psychiatre
  5. Psychologue pour enfants

Écrit par l'entreprise

At Psychiatry UK, we believe that everyone deserves fast, compassionate, and expert mental health support - without long waiting lists or unnecessary barriers. We are the UK’s leading online psychiatry service, providing confidential assessments, diagnoses, and treatments for a wide range of mental health conditions, including ADHD, autism, anxiety, depression, OCD, and more. All our appointments take place online, so you can speak to an experienced consultant psychiatrist from the comfort and privacy of your own home. Our team includes over 280 GMC-registered psychiatrists and clinicians who bring deep expertise and genuine care to every consultation. Whether you’re seeking help privately or through the NHS via the Right to Choose pathway, we aim to make your journey to better mental health as smooth and supportive as possible. We’re proud to be rated Good by the Care Quality Commission (CQC) and to follow the highest clinical and ethical standards in everything we do. Every year, tens of thousands of people trust Psychiatry UK to help them take the next step towards feeling better. Wherever you are on your mental health journey, we’re here to listen and help you move forward.


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4,5

Excellent

TrustScore 4.5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(6 622)

5 236 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I thought Psychiatry UK did an excellent job

I thought Psychiatry UK did an excellent job of making the whole process easy from booking an appointment to speaking with an expert. Generally I felt like I was in safe hands and that my matter was being taken seriously. Someone who has concerns about having a neurodevelopmental disorder, usually seeks confirmation on a diagnosis to give them some sort of clarity for the issues that they have experienced in life thusfar, so they are already usually either lost broken or emotionally struggling, so having an efficient service helps those dealing with such issues to feel heard and seen.

3 octobre 2026
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Réponse de Psychiatry UK

We're so pleased to hear that your experience with us was so positive. It means a lot to know that you felt safe throughout the process. We understand how important it is for individuals seeking answers to feel heard and we are glad our team could provide support along the way. Thank you for taking the time to share your kind feedback with us.

Noté 5 sur 5 étoiles

Looking after me and giving me e the…

Looking after me and giving me e the right medication

6 octobre 2026
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Réponse de Psychiatry UK

We are happy to hear that our team provided such good care and supported you. Thank you for taking the time to share your review with us.

Noté 3 sur 5 étoiles

Prescriber mucked me about

Prescriber mucked me about and halted my meds when I finally got to the dose that was working. I had to start again on the lowest dose by the time he would prescribe again, and then I got to the end of titration and they wouldn't put me back up to the dose that worked. I'm now stuck on a low dose that doesn't work and I can't be increased for another 6-12 months!

28 septembre 2026
Noté 5 sur 5 étoiles

The specialist listed very attentively…

The specialist listed very attentively every single details

3 octobre 2026
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Réponse de Psychiatry UK

We're so pleased to hear that our Clinicians were supportive and provided such a high level of service. Thank you so much for taking the time to share your positive experience with us.

Noté 1 sur 5 étoiles

Was actually quite shocked at how bad the service has been

Had my adhd through Pyschiatry UK. So disorganised, kept get delayed - I even stopped breastfeeding to start my medication then they delayed it 3 months. Couldn’t speak to anyone on the phone it’s all done online and took so long to get anything done then they said I was too late to try a different medication even though I asked for it so early on. My Medication would take so long from requesting to receiving repeats. My husband went through someone else for his ADHD and was far better. I hope I just had a bad experience because it was pretty appalling.

3 octobre 2026
Noté 5 sur 5 étoiles

A pleasant experience and lovely Dr…

A pleasant experience and lovely Dr that puts you at ease

6 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear that you had such a positive experience and that our doctor made you feel so comfortable and reassured. Thank you for taking the time to share your kind feedback with us.

Noté 5 sur 5 étoiles

Great experience

The gentleman I spoke with was very helpful and patient with me. Everything was relatively easy and quick to do.

1 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear that your experience was so positive, and that our teams were patient and helpful. Thank you so much for taking the time to share your lovely feedback with us.

Noté 1 sur 5 étoiles

Titration

Titration. I ask to change medication at the end of September. It's now 12 days later. Despite 2 prescriptions being generated none have actually arrived. I had to hand back all of my other medication 13 days ago. I did ask to communicate by phone but you cant get that, only notes which are replied to at best days later . It's very poor.

11 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Was easy to follow

Was easy to follow, felt listened too and quick diagnosis

3 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear that you found the process straightforward. Thank you so much for taking the time to share your positive feedback with us. We really do appreciate it.

Noté 5 sur 5 étoiles

Helped me when NHS failed me to be…

Helped me when NHS failed me to be honest. Provided a service and helped me with my medication also my prescriber replies promptly when I have an issue and the doctor I have for appointments always good

11 octobre 2026
Avis spontané
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Réponse de Psychiatry UK

We are so pleased to hear about your positive experience with our service. It is wonderful to know that you felt supported and that our doctor provided such good care during your appointments. Thank you so much for taking the time to share your kind feedback with us.

Noté 5 sur 5 étoiles

Whilst the initial waiting time to see…

Whilst the initial waiting time to see a psychologist was almost 18 months and then another year for a titration appointment, the whole experience has been life changing. Kate, my prescriber was absolutely amazing and did everything that she said was going to do. The process working with her was effortless. She monitored everything and responded to my notes and worries within a short period of time, sometimes responding late in the evening. Thank you for everything.

11 octobre 2026
Avis spontané
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Réponse de Psychiatry UK

Thank you for taking the time to share your feedback. We appreciate your patience during the wait times for your initial assessment and titration appointments.

It is wonderful to know that Kate was so attentive and responsive to your worries throughout the process. We will be sure to pass your very kind words along to her. Thank you once again for taking the time to share your experience with us.

Noté 5 sur 5 étoiles

Great Service

I was very impressed with the Dr I had my assessment with

5 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear that you were so impressed with our doctor during your assessment. Thank you for taking the time to share your positive experience with us.

Noté 5 sur 5 étoiles

Psychiatry UK have been absolutely incredible

Psychiatry UK have been absolutely phenomenal, from the date my GP referred me to them, to the date of diagnosis was only one week! I couldn’t ask for better.

5 octobre 2026
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Réponse de Psychiatry UK

We are happy to hear that your assessment process moved along so swiftly. Thank you for sharing your experience. We appreciate your kind words and thank you for taking the time to leave a review with us.

Noté 5 sur 5 étoiles

Having gone through the 12 week…

Having gone through the 12 week titration and the long waitlist, I felt I was taken care of and they really wanted to try and find the right medication for you. My prescriber was great and understanding and guided me through the process smoothly!

5 octobre 2026
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Réponse de Psychiatry UK

Thank you for taking the time to share your feedback. We are so pleased to hear that you felt well cared for throughout your journey.

It is wonderful to know that your prescriber was understanding and helped guide you through the process of finding the right treatment. We really appreciate your kind words and wish you all the best moving forward.

Noté 5 sur 5 étoiles

Clear information and good customer…

Clear information and good customer service

2 octobre 2026
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Réponse de Psychiatry UK

We appreciate you taking the time to leave such positive feedback. We are so pleased to hear that our team provided you with helpful communication and support. Thank you.

Noté 5 sur 5 étoiles

Very understanding

Very understanding, patient and empathetic.

2 octobre 2026
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Réponse de Psychiatry UK

Thank you for taking the time to leave a review with us. We are delighted to hear that you experienced such compassionate care during your time with us.

Noté 5 sur 5 étoiles

Drs are easy to talk too and staff…

Drs are easy to talk too and staff helpful

2 octobre 2026
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Réponse de Psychiatry UK

Thank you for your review. We are so glad to hear that you found our doctors approachable and our team helpful. We appreciate you taking the time to share your positive feedback with us.

Noté 5 sur 5 étoiles

Highly recommend

Was great, kept updated on when I could be expected to been seen to. Stayed in contact with me before and after test. Where cery clear about everything and great help.

5 octobre 2026
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Réponse de Psychiatry UK

Thank you for taking the time to share your feedback. We are so pleased to hear that you were kept well informed throughout your appointment and that our communications were helpful. It is wonderful to know that everything was explained clearly and that you felt fully supported by our team.

Noté 5 sur 5 étoiles

My assessment with Dr S Ilyas was…

My assessment with Dr S Ilyas was amazing. He was very professional and made me feel very at ease. I usually find it difficult to talk to strangers but his manner was very calming and reassuring. The whole process had a very quick turnaround. I would wholeheartedly recommend to anyone that like me, who has been putting off the process for many years due to nerves. Fabulous service all round!

5 octobre 2026
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Réponse de Psychiatry UK

We are so pleased to hear that your assessment went so well and that Dr Ilyas helped put you at ease right away. It is wonderful to know that his approach made it easier for you during your assessment. We are also glad that the overall service was quick and smooth for you. Thank you for sharing your feedback and for your recommendation.

Noté 5 sur 5 étoiles

Great experience!

The waiting list was a lot quicker than my children have waited and easy to book a suitable time for consultation. My psychiatrist was amazing, really listened, empathetic, used the right questioning techniques to get the information she needed to make an informed diagnosis. I am now on the titration list and understand that this is a very long waiting list and that there are other things I can do to help myself. I have done over 40 years, I can wait another couple. Thank you for the validation, Lucy Davey!

9 octobre 2026
Avis spontané
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Réponse de Psychiatry UK

We are so pleased to hear that your assessment process went smoothly and that booking a convenient time was straightforward. It is wonderful to know that Dr Davey provided such empathetic and attentive care. We appreciate your patience and positive outlook regarding the next steps in your care journey. Thank you so much for taking the time to share your experience with us.

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