Punch Technology Avis 

The support from Punch regarding a broken CPU fan was exceptional. Answers to questions were quickly and expertly answered. A replacement fan was despatched free of charge after I was informed that my PC was still in the warranty period.

The ability to customise the PC on the website is very well thought out. Plenty of information about the components and advises of incompatibilities. The ordering and delivery process was as promised. It certainly offers much better value for money than the well known brand machines.

A couple of small niggles. The expanded foam inside to prevent components moving in transit was hard to remove as it had snagged on the corners of the PSU and GPU. I had to cut it out very carefully. Also I'm hoping that the high pitched whine, presumably from the coils, wears off soon!

Despite it being a few years since I purchased my Punch PC I contacted the company when I ran into issues when adding a 2nd monitor to my system. The team responded to my email straight away and with just a few checks & resulting advice my issue was resolved very quickly. Exceptional customer service - thanks.

Good communication and expert advice to fix then upgrade desktop computer.

Great website with custom options, speedy delivery

Very helpful staff , plenty of time taken and patience to advise me on what was best to suit my needs and upto now my new pc is spot on .From placing the order to delivery one week 👍

Exceptional customer service, unbelievably fast build and delivery.
Super friendly and the experience was simply flawless.
10/10, will be using for all my future PC requirements.

Punch have supplied me with my Tech for some time, excellent equipment and top service, always happy to help.

Good value for the amount of specification. A star knocked off for delay despite expedition fee paid (but refunded) and the lack of even a packing list let alone set up instructions.

Website is easy to use and I liked it had suggested builds which you can modify if you want. It also got made and delivered in good time, and overall I'm happy with my computer. I would say the only problem with the website it needs less jagon and more help for people who don't know what they are doing. The other (very little) thing when the computer the WiFi receiver was not attached (which I understand why), but there was no information to what it was or how to attach it to the computer, I figured it out in the end, but it would have been helpful to have it in writing.

The computer was as specified and at a completive price and worked out of the box. Had to wait longer than expected because one part was out of stock.

Unfortunately my experience with them wasn't good. I gave 2.5k pc and service so far was bad and not reliable. I was asking to build for me PC as I will be rendering a lot of 8K videos, but didn't know much about cooling towers etc. they didn't advise me nothing and after when I was writing them how can we sort this out no reply. Service is very bag. PC is running in problems because of overheating problems.

I shopped around, a LOT! And after looking all the various competitors, in the end I went for Punch as they built exactly what I wanted and needed, at the very best price, free delivery and and answered an endless barrage of questions from me along the way. And I am so glad I chose them as it's a night and day upgrade on my old machine, customer service from start to finish is 10/10 and just simply a faultless service, especially for a annoyingly demanding customer like me who thinks they know best and wants what they want (im one of those who thinks there an expert, though I know I'm not), and Punch very successfully delivered.

The machine itself is a little beast, sadly its not for me this was all on behalf of an older relative, but I am upgrading my gaming PC later this year and I will not look anywhere else, they have proved there worth and again the awesome customer service to back it up.

I really can't recommend them enough tbh, and ha I really cannot wait for them to build my next one now...

Thank you guys :)

Having the exact components for my build Being local( would rather go local independant than "chain")fast build, only slight thing was a little lack of coms during build, but no news is good news..............Thank you Punch well pleased with new puter.

I am very satisfied with the way that Punch overcame all the problems related to delivering the PC in question to my son. It showed both outstanding dedication and teamwork, plus the assistance of everyone involved, from the head of the company all the way down.

I am very happy that I chose Punch, both for the practical expertise in the build to the dedication in resolving difficulties with couriers over delivery.

I would have no hesitation in recommending Punch in the future, and a score of 9 out of 10 is my chosen level. Or 5 out of 5 here.

Keep up the good work.

Fantastic product, and great packaging to ensure it survives the post.

I have recently taken delivery of a high end processing PC from Punch Technology after problems with a major IT company I had used for over 25 years. This was the first time I had got involved with deciding what 'went into' the machine rather than just stating what I wanted it to do.
The Punch Tech. on-line process is fairly easy and delivery fast. I made a couple of calls for 'teething troubles' - basically me not fully understanding the machine - and was helped quickly, politely and efficiently. Couldn't ask for more hence the 5* rating.

I recently ordered a fairly high-spec workstation from Punch. I’m based in Northern Ireland, and it turned out due to Brexit-related issues, the completed PC and the GPU had to be shipped separately, and I had to assemble them myself. None of that is Punch’s fault, but they were amazing at walking me through the install process over a video call and really helped make the process stress-free.

PC now works great ;)

Great choice of components. I was able to pick the spec of my custom desktop pc to suit my needs and am very pleased with my Punch Techology pc. I didn't receive a response to my questions pre-order but overall pleased so far.

The computer arrived within about 2 weeks as stated, it works really well. When I had questions the support team were super helpful, would reccomend.