Punch Technology Avis 

1 679
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Contacted me when there was an issue. Explained options. Resolved speedily and fairly. Felt they were really trustworthy. Would recommend. Only issue was the wrong cable was supplied to attach the PC... Voir plus

Noté 5 sur 5 étoiles

Fantastic customer service and the guys dispatched my PC so it arrived when I was going to be in. Prices are very competitive and my specific build is working very well and is handling my image pro... Voir plus

Noté 5 sur 5 étoiles

Product was easy to customise, updates received throughout the production process and the end product does exactly what I need it to. I would highly recommend.

Noté 5 sur 5 étoiles

Very simple process and the PC arrived quickly, I've had no issues so can't comment on customer services.

À propos de l'entreprise

  1. Magasin d'informatique
  2. aussi dans
  3. Fabricant de matériel informatique

Écrit par l'entreprise

Custom PCs with multiple drives and graphics cards, specialist components and stunning cases ready to configure on site. Gaming, Professional, Designer PC


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(1 679)

22 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The online shop is excellent and prices…

The online shop is excellent and prices are better than most other companies offering the same service. Communication could have been slightly better as website and order information did not match up correctly but my item arrived when expected. Have used them twice now and not been disappointed.

7 octobre 2023
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Réponse de Punch Technology

Thank you so much for the review - we're made up you've been pleased with the service and the pricing! Apologies for any issue you experienced with communication - we'll be looking in to why this wasn't matching up, but if you ever have any questions about your order in future, please don't hesitate to reach out to our team at: customerservice@punchtechnology.co.uk

Noté 3 sur 5 étoiles

Altogether average

The build quality is amazing. The waiting time was not. The site states 10 days. Only after diving into details could I find that the company was referring to working days. All of this came down to nothing as I've placed my order on the 25.09 only to receive it on the 12.10. You do the math. After receiving the package, I noted that the RAM was of a different brand. Nobody informed me of the swap.

25 septembre 2023
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Réponse de Punch Technology

We're really sorry to hear you've had a disappointing experience and understand that waiting for your new system can be frustrating. Our delivery periods are approximate, and whilst we endeavour to fulfil all orders in a timely manner, there are occasions when the build and testing phase may take longer than expected, particularly in busy periods. We aim to ensure that all orders are fulfilled within 30 days of the date of the Order Confirmation.

We apologise for the change of RAM. Normally, if we do have to make a swap for any reason we would reach out and make you aware, and we're sorry that was missed on this occasion. Where the swap has occurred we have used more expensive components than those ordered. Our customer service team will be reaching out to you shortly.

Noté 4 sur 5 étoiles

Good buy

Good company.
Thank you

3 octobre 2023
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Réponse de Punch Technology

Thank you very much for your kind review

Noté 5 sur 5 étoiles

Good bit of kit

Took longer than estimated time but once set up was worth waiting for

1 octobre 2023
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Réponse de Punch Technology

Thank you for the review - we're really glad your new system was worth the wait. Apologies that it took a little longer than anticipated - we do try our best to stick to estimated delivery times but in busy periods, it can take slightly longer. If you ever need updates on a delivery, do feel free to reach out to our customer support team at customerservice@punchtechnology.co.uk - enjoy your new system!

Noté 5 sur 5 étoiles

Delivered on time in perfect condition…

Delivered on time in perfect condition and worked right out of the box. Always a great experience from Punch - Recommended 10/10

1 octobre 2023
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Réponse de Punch Technology

Thank you for the review - we're really pleased to here you're happy with your experience!

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service, whenever I rung through for any queries, everyone was really helpful and friendly. Willing to take the time to advise and help you.

25 septembre 2023
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Réponse de Punch Technology

Thank you so much for the review, we're really pleased you had such a great experience with our customer service team!

Noté 5 sur 5 étoiles

I had a support question and it was…

I had a support question and it was resolved pretty fast and the company was understanding.

So far it has been great, computer was put together and the cabling done very nicely.
Just as good as buying from anywhere else.

17 septembre 2023
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Réponse de Punch Technology

Thank you for the review, it's great to hear our support team was able to help!

Noté 4 sur 5 étoiles

All good

All good, only issue was the delayed delivery and lack of updates on tracking site during that time.

13 août 2023
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Réponse de Punch Technology

Thank you so much for the review and apologies for any delay on delivery - hopefully the system reached you in good condition and you're happy with your new purchase. If there's anything you need, please do feel free to contact our expert customer service team

Noté 5 sur 5 étoiles

Amazing Customer Service.

Originally bought my PC from Fierce PCs and it performed flawlessly. Now requiring an upgrade I contacted them again, now taken over by Punch Technology, and received the same great customer service. Jonathan took time to explore what I wanted, and got the warehouse team to get the package out same day. Given it was within half an hour of closing that's remarkable customer service.

100% would recommend and deal with again, thanks Punch Technology, you're ace!

12 octobre 2023
Avis spontané
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Réponse de Punch Technology

We're so happy our team could get you everything you needed - thank you so much for the kind review!

Noté 5 sur 5 étoiles

Very good pc Brand highly recommemd

customer services was very good and the this is my third punch pc. the last one is still going but had to upgade do to not going to windows 11.
so far this one very good i use it for gaming and work handles both very well.
i have all ways brought them from another company but decided to buy direct this time which is better as i can modify to the spec i wanted.

9 septembre 2023
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Réponse de Punch Technology

Thank you for your review and for choosing us again for your third system. We’re glad to hear you are happy with your new machine!

Noté 3 sur 5 étoiles

PC seems ok but difficult to find the…

PC seems ok but difficult to find the location for collection, and 8 years since I looked inside a PC so the look of components has changed and I thought it was incomplete, and I had to call the help line twice to get going, also very few component manuals included so I had to print them all from the web.

7 septembre 2023
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Réponse de Punch Technology

Thank you for taking the time to leave a review – we appreciate your feedback.
If you require future support, don’t hesitate to reach out to our customer service team again who will be happy to assist.

Noté 5 sur 5 étoiles

Excellent company

The machine was built to order but arrived on schedule. It's really well built, very quiet and fast. There was an issue with one of the cooling fans but Oliver (customer support) replied promptly and helpfully and sent a replacement very quickly. I'd highly recommend this company for its products and support.

29 septembre 2023
Avis spontané
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Réponse de Punch Technology

We're so pleased to hear that you're happy with your new machine and that our customer service team was able to support. Thank you so much for the review and recommendation

Noté 5 sur 5 étoiles

Easy to configure the PC that I wanted

Easy to configure the PC that I wanted. Useful that you can buy without an operating system. Seems to be well built, fast and will hopefully last a reasonable time. Very helpful when contacted about delivery and (non) problem with the DVD player. Would recommend Punch Technology.

30 août 2023
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Réponse de Punch Technology

Thank you so much for the kind review, we're glad we were able to help!

Noté 5 sur 5 étoiles

First class service from start to finish

Website has tracking of order from start to finish.
Order was delivered within the delivery period quoted.
Product supplied is brilliant.
I would definitely recommend Punch Technology for a great computer deal.

17 septembre 2023
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Réponse de Punch Technology

Thank you so much for your review, we're delighted to hear you're happy with your new system!

Noté 4 sur 5 étoiles

Thus is our fourth Punch machine

Thus is our fourth Punch machine. They are fast consistent performers. They only got a 4 because the build and delivery speed were pretty slow this time.

17 août 2023
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Réponse de Punch Technology

Thank you for your review and for choosing us to build your four systems - we are currently expanding our team to ensure orders get out the door quickly. We hope we'll still be your first choice for system number five!

Noté 5 sur 5 étoiles

New gaming pc.

good pricing and excellent service

28 juillet 2023
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Réponse de Punch Technology

Thank you for your kind review - happy gaming on your new system!

Noté 1 sur 5 étoiles

I ordered

I ordered, 10 working days later I chased for an update and was then told due to a big order that mine would be another few days before it built and tested but by then I should of received it, my issue is lack of communication and even when I chased there was still no commitment of when I would receive my computer

29 juillet 2023

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