Quickline Broadband UK Avis 

Brilliant and friendly young man Dan D at Quickline

Matt F was brilliant
Lovely and chatty
Did an amazing job quick and efficient

Harrison S - Best engineer ever to enter my home. Very kind, patient and knowledgeable. Left everywhere spotlessly clean and made sure we were all up and running. Fabulous service.

Friendly and knowledgeable. Polite. Thank you

Came when they said they would, excellent communication prior to appointment. Really friendly and helpful engineer. All seems really good ❤️👍

Fantastic service from Alvin! The installation was quick, smooth and hassle-free. Alvin was friendly, knowledgeable and took the time to explain everything. He even pinned the bushes back to install the box behind them so everything looked as neat and tidy as possible without damaging the plants in the garden.

1st class from ordering to installation.Matt the installer was prompt polite and tidy .Thanks

Prompt attendance by a knowledgeable engineer. Quickly and efficiently installed necessary cabling, connected the router and offered advice and help to connect all my devices. Carried out a check of the internet speeds available throughout the house - impressive improvement.

The whole experience has been a shambles. To set the system up took 3 visits! The land line outgoing calls have failed been fixed and as I write this do not work. So much for VOIP!
Today on an all day internet course the system failed completely for half an hour and is still not right. The advertised 500 download speed is a fiction for us with 360 max but not all the time. When I can the tech help line it plays music and no one answers or speaks to you about waiting times etc. it’s a black hole wasting precious time.They promised to pay the switch fee with my previous provider (£136) still waiting for this! As I said it’s a shambles

Installer Josh was very helpful, friendly and efficient. Very happy with service thanks

Very quick and clean installation. The young man Joshua was very pleasant and friendly. He gave me clear instructions on setting up my phone etc.
Very very satisfying and happy.

Carl Conway came to my house today to install WIFI everywhere and he was extremely helpful and efficient. 50% of the house had no Internet before he arrived but he spent the time, checking each room and walking around the house to ensure the service was the best it could be. He also spent time explaing to me how I could solve issues without having to call the helpline. A refreshing change to have an engineer that cares!
Thanks Carl

Very good communication straight from the beginning when I decided to change suppliers. On the day of installation there was no problem at all,Alvin was friendly and got on with job very well.The only one thing when I was connecting to internet I was putting in Login password as password but I found out that the password on the card is Wireless Key...but I am up and running... another happy customer...Thank you

Simple, straightforward and quick switch over , worked first time

Installed by Keiran S

Alvin the engineer and his colleague were very polite and professional and were very efficient. Great job!

Today I had my Quickline broadband connected. The engineer, Alvin, was an absolute pleasure to deal with. He respected my property, was friendly and very professional. He explained everything in a way that you could understand and I'm very happy with his work. He is an asset to Quickline! 😀

Its just been a bad experience overall. Firstly being sold it and given an installation date which passed with no contact from them. I had to call them for them to tell me it wasn't happening as they needed to do a survey. They then got a survey done and we had to sign a load of things and then they sent the guys from Spectrum (these guys were great, very polite and always left access so no complaints with them) to install it all in the lane which was a big job and took over a week. But now since all the hard work has been done and the easy bit of installing from the front of the property to my house we have had radio silence. I have called twice and been promised a call back and never received one. Called a third time and got left on infinite hold because it passed the closure time of the lines while I was on hold. Nearly 3 months after the promised install date and I still have no idea when the line is getting installed and going live and I have installations coming up in the next couple of weeks that rely on it. Seriously questioning the reviews on here as their Google reviews are not even close to as good. Starting to think I made a mistake.

I don't normally leave reviews but I was so pleased with the service from Simon at Quickline that I signed up. Great knowledge, super helpful and good honest guy. Process really simple and smooth, can't wait for my speed to increase by 10 times!!!

Very prompt service. Kieran.s arrived when he said he would was efficient, courteous and explained everything in detail. Very satisfied.

We've had a technician called Kieran S here this morning to install our Quickline internet system. He arrived on time and was very friendly and courteous throughout. He even took his shoes off before entering the house! Kieran explained every step to us and made sure that we understood how the system works. He showed us how to check our new internet speed (which is much faster than with our previous provider) and gave us the opportunity to ask any questions we might have. Very highly recommended. Thank you, Quickline.