Quickline Broadband UK Avis 

Simple, straightforward and quick switch over , worked first time

Installed by Keiran S

Alvin the engineer and his colleague were very polite and professional and were very efficient. Great job!

Today I had my Quickline broadband connected. The engineer, Alvin, was an absolute pleasure to deal with. He respected my property, was friendly and very professional. He explained everything in a way that you could understand and I'm very happy with his work. He is an asset to Quickline! 😀

Its just been a bad experience overall. Firstly being sold it and given an installation date which passed with no contact from them. I had to call them for them to tell me it wasn't happening as they needed to do a survey. They then got a survey done and we had to sign a load of things and then they sent the guys from Spectrum (these guys were great, very polite and always left access so no complaints with them) to install it all in the lane which was a big job and took over a week. But now since all the hard work has been done and the easy bit of installing from the front of the property to my house we have had radio silence. I have called twice and been promised a call back and never received one. Called a third time and got left on infinite hold because it passed the closure time of the lines while I was on hold. Nearly 3 months after the promised install date and I still have no idea when the line is getting installed and going live and I have installations coming up in the next couple of weeks that rely on it. Seriously questioning the reviews on here as their Google reviews are not even close to as good. Starting to think I made a mistake.

I don't normally leave reviews but I was so pleased with the service from Simon at Quickline that I signed up. Great knowledge, super helpful and good honest guy. Process really simple and smooth, can't wait for my speed to increase by 10 times!!!

Very prompt service. Kieran.s arrived when he said he would was efficient, courteous and explained everything in detail. Very satisfied.

We've had a technician called Kieran S here this morning to install our Quickline internet system. He arrived on time and was very friendly and courteous throughout. He even took his shoes off before entering the house! Kieran explained every step to us and made sure that we understood how the system works. He showed us how to check our new internet speed (which is much faster than with our previous provider) and gave us the opportunity to ask any questions we might have. Very highly recommended. Thank you, Quickline.

Quickline has been transparent, open & honest from the first initial contact. The call center was clear & concise with thier information. Updated regularly throughout the process. LUKE M the engineer who finished off the installation has been an absolute pleasure. Respectful, courteous & knowledgeable. Very clean & tidy in addition to using his super slip ons. He answered my questions & reassured me with his answers. Most certainly would recommend Quickline my Internet is super qwick living in a rural area. Thank you Luke, Quickline & the call centre. A job WELL DONE

I have just had Dan D, engineer come to look at the issues we are having with connectivity to Sky. Dan was very professional and extremely helpful. Dan found a solution to the problem and hopefully it all works as it should now

Great staff and experience

Shaun D & Bobby N.

Two friendly installers from Quickline, arrived at property on time and got on with a quick, tidy and professional install. Talked me through how to set up too, even advised about my own third-party boosters. Thanks a lot!

Our installer Carl Conway came on Friday and got the job started and finished brilliantly, fully installed and up and running no problems.
Thanks Carl!

After speaking with a sales person on 29th July we signed a direct debit with Quickline for home broadband.
An engineer called for a survey early August and said he would need to get on our roof but it was to windy and he would have to arrange another appointment.
Since then nothing! No one answers the phone ! I emailed them and was told they would contact me with a date ( that was two weeks ago ) but no date , no communication! We are very concerned !

The engineer was on time professional and very helpful

The engineer Mo Ameen was wonderful and he communicated brilliantly but the automated messages for installation weren’t good as they gave me 2 different time slots.
The sales person Chris was also brilliant and always communicated well but the tech line were less helpful.

After run around we had first time excuses after excuses after someone came to are door offering quickline services we decided to go else where nearly 6 months later neighbours said they going with quickline so i thought try them again. After they said someone will come out in 2 weeks never happened rang quickline up said it went to another team something tobdonwith coppe lr fibre that someone will be in touch in a week. Nothing been 2 months nothing rang them again and same situation nothin even been sorted or said so yet again and see quickline fee times parked up the road. We are moving house litteraly 10 doors down which we got told we have to cancel are order and make new one which then how things are going take over a year to get quickline internet working. Joke of company

Fast and reliable connection when its live, but we have had 3 outages in the last few months, of a couple of hrs of more at a time.
We had a few outages over the last 10yrs with other providers, but quickline are expanding quickly and dont seem to have got around to creating a stable and reliable network yet.

I had a few issues after connection day, very low speeds in the order of 60 download not the 500 I was expecting. An engineer Adon Baxter came and carried out the fault investigation and like me could not understand why the router signal was not reaching my office only about 10 feet away. With advice from his boss SJ they decided to try a signal extender form his van in the office. This was successful with speeds of 433 and 416. Fantastic and many thanks to them both as they gave me the extender FOC. A really good service, I recommend them and Quickline to anyone wanting to improve their broadband.

Good and smooth installation and setup for a new broadband I got today. Thanks for Alvin who did a good job

Carl Conway was fantastic, he showed up and got straight to work. We had been 3 weeks with no internet because of location and he got us sorted in 20 minutes. He was friendly, efficient and knew his stuff. The quickline staff we spoke to on the phone were also very helpful and friendly.

Thanks so much