Quilter Avis 

12 519
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

From the outset my Adviser explained all my options and gave me excellent advice. I have no doubt that Quilter is an excellent choice for my financial outlook. Great Adviser who took the time to make... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company has been my go to for many years. Investments perform well, products are wide and varied, access to money is easy and safe, communication by email notification lets you know whenever ther... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently transferred an old workplace pension to my Quilter pension account. The process was made easy to follow and all documents were well explained. The Quilter online platform makes viewing and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have found returns on my Quilter funds more than satisfactory since first investing in them through my financial adviser. Withdrawal through my FA is also straightforward.

L'entreprise a répondu

À propos de l'entreprise

  1. Bureau de retraite
  2. aussi dans
  3. Planificateur financier

À propos de Quilter

Écrit par l'entreprise

We’re one of the UK’s leading wealth managers, and here to help you plan and manage your finances, enabling you and your family to live the life you want. We have a long and successful history of guiding customers through all kinds of markets. We can help you grow your investments and ensure you have the financial support you need for each stage of your life. We’re here to help you have a brighter financial future.

The businesses within our group aim to provide high quality products and services for the whole of your investment journey.

About us:

• We believe in the value of advice and want our customers to benefit from trustworthy, easy-to-access financial advice.
• We pride ourselves on providing flexible investment products, and expertly managed funds and portfolios designed to help you grow your money.
• The flexibility we offer with our services applies equally to our charges. Alongside their adviser, customers decide which of our products and services they use, and only ever pay us for those. Our pricing is competitive, and we do not have any hidden charges.
• We are committed to operating responsibly and sustainably, for the long-term benefit of all our stakeholders and customers.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

13 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(12 519)

916 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fully recommend

Very good company
Quick to do any transactions

5 août 2026
Avis spontané
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Réponse de Quilter

Hi Anne,

Its great to hear that your transactions have been completed quickly. Thank you for taking the time to share this.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

Pleased with my Quilter experience

I have little experience with the language of financial transactions and this was my first time dealing with Quilter after I dropped my financial advisor. It was a simple process to access funds from my draw down pension, customer service operator was efficient and answered the question I had and everything progressed as expected within the declared timeframe.

30 juin 2026
Avis spontané
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Réponse de Quilter

Hi Jill,

We are really pleased to hear that your transaction was simple and completed during the promised timeframe. Thank you for taking the time to share this.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

From our first conversation to withdraw…

From our first conversation to withdraw money to receiving the money was very quickly dealt with and was put straight into our account.

1 août 2026
Avis spontané
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Réponse de Quilter

Hi Sue,

Thank you for taking the time to leave this review. Its great to hear that your transaction was dealt with quickly.

Bobbie @ Quilter

Noté 1 sur 5 étoiles

Unsatisfactory Customer Support Experience

I'm having the same issue every time. I keep getting different information from different people. One person tells me that everything is completed and that they will call me the next day, while another person tells me that I still need to complete the process.

My financial adviser, Tom Harper, is asking me to make additional payments in order to help me. I don't understand why these extra payments are being requested, especially after everything I've already paid. Please explain why this is necessary.

This is very confusing and doesn't make any sense. I hope my experience of working with This people will be finished soon because this situation has been extremely frustrating.

4 août 2026
Avis spontané
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Réponse de Quilter

Hi Andrew,

I'm extremely sorry to read of the negative experience you have had with us. I have checked our system but have been unable to locate your account using the above information. Please can you email me at customerinsights@quilter.com with your account number to help me investigate this further.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

Can’t fault Quilter !

Can’t fault Quilter and their FA, Christopher. Every question was answered and explained in layman’s terms. Transfer and setup was very easy, seamless and quick with a great app which shows your investment progress. Wish I’d invested with them years ago !

30 juillet 2026
Avis spontané
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Réponse de Quilter

Hi Dermot,

We are pleased to hear that you are happy with the service you have received from us via your adviser. Thank you for taking the time to share your experience with us.

Bobbie @ Quilter

Noté 1 sur 5 étoiles

Everything!

7 juillet 2026
Avis spontané
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Réponse de Quilter

Hi Mark,

I'm very sorry to hear that you have had a negative experience with us. We are constantly striving to provide excellent customer service and therefore appreciate you taking the time to provide feedback.

I can certainly investigate the issues you have experienced, however have been unable to locate your account on our systems using the above information. If you would like this then please email me at customerinsights@quilter.com. Please include some further information around your experience and account number in your email.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

Brilliant App

Brilliant App, superb company to deal with. Great pension set up. Recommended to All.

3 août 2026
Avis spontané
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Réponse de Quilter

Hi Peter,

We are pleased to hear that you are happy with the service you have received from us as well as our app. Thank you for taking the time to leave this review.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

Additional Investement

Quilter handled my recent transaction in a professional manner as would be expected of a large financial services provider.

24 juillet 2026
Avis spontané
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Réponse de Quilter

Good morning,

Its great to hear that your transaction was completed professionally. Thank you for taking the time to share this.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

The Quilter Consultant Gareth Channon…

The Quilter Consultant Gareth Channon has allowed me to be confident about making decisions with regards to my pensions and small sum that I want invested.

16 juillet 2026
Avis spontané
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Réponse de Quilter

Hi Roisin,

It's great to hear that your adviser has helped you to feel confident about your experience. Thank you for your feedback!

Kym @ Quilter

Noté 5 sur 5 étoiles

Simple

Simple, easy, clear.
Not the lowest cost.

3 août 2026
Avis spontané
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Réponse de Quilter

Good morning Rich,

Its good to hear that your transaction with us has been simple, easy and clear. Thank you for your feedback regarding our fees and charges, we appreciate you taking the time to provide this as it will help us improve our services going forward.

Bobbie @ Quilter

Noté 2 sur 5 étoiles

Not been a positive experience sadly

Not been a positive experience sadly. Didn't receive activation code told to wait i haven't much faith in the Royal Mail no activation code came which is concerning in itself. Then told i could register on the app. Couldn't be simpler? Would not take my driving license all information was clear after the 4th attempt I gave up.

29 juillet 2026
Avis spontané
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Réponse de Quilter

Good afternoon,

I'm sorry to hear that that you're unable to register for the app. I'd like to look into this further for you. Please can you email us at CustomerInsights@Quilter.com? If you could please include your account number and the best contact details for you, it would be really appreciated.

Kind regards,

Kym @ Quilter

Noté 5 sur 5 étoiles

Above and Beyond.

I had been unable to get my app working on my new phone. A very patient and reassuring young lady helped me and put me at ease. I was then directed through to another agent to help me with a request. He explained everything to me in detail which was easy to understand. I was put at ease on my call. It was dealt with efficiently and with a high standard of customer care. I would recommend Quilter highly. Their app is easy to use with lots of information accessible and user friendly.July 3026

10 juillet 2026
Avis spontané
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Réponse de Quilter

Good afternoon,

Thank you for taking the time to leave this review. Its great to hear that my colleagues were helpful and easy to understand during your calls with us. I am also happy to hear that you find our app easy to use and informative.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

Easy to use

Uncomplicated transfer of funds as requested.

1 juillet 2026
Avis spontané
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Réponse de Quilter

Hi Geoffrey,

Thank you for leaving us a review, it's really appreciated!

Kym @ Quilter

Noté 5 sur 5 étoiles

Excellent Company.

Having been with Quilter for several years I've found that everyone that I've dealt with have always been very helpful, professional and informative. I would certainly recommend them to anyone.

29 juillet 2026
Avis spontané
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Réponse de Quilter

Hi Keith,

Thank you for taking the time to share your experience. It's fantastic to hear that you've enjoyed our service and would recommend us.

Kind regards,

Kym @ Quilter

Noté 5 sur 5 étoiles

The Quilter team were very profu

The Quilter team were pleasant, professional and keen to help

23 juillet 2026
Avis spontané
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Réponse de Quilter

Hi David,

Its great to hear that you are happy with the service you have received from us. Thank you for taking the time to leave this review.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

Trustworthy and easy to use

Easy to use app and straightforward transaction, kept updated at each step

21 juillet 2026
Avis spontané
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Réponse de Quilter

Hi Steve,

Thank you for leaving us a review, it's great to hear that it all went smoothly for you!

Kym @ Quilter

Noté 5 sur 5 étoiles

Well advised peace of mind

Well advised, how my investment will work for me

27 juillet 2026
Avis spontané
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Réponse de Quilter

Good Morning,

We're so pleased to hear that you've been given peace of mind about your investment. Thank you for your review!

Kym @ Quilter

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

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En savoir plus sur le parcours des avis sur Trustpilot.

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