Quilter Avis 

12 515
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

From the outset my Adviser explained all my options and gave me excellent advice. I have no doubt that Quilter is an excellent choice for my financial outlook. Great Adviser who took the time to make... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company has been my go to for many years. Investments perform well, products are wide and varied, access to money is easy and safe, communication by email notification lets you know whenever ther... Voir plus

Noté 5 sur 5 étoiles

I have found returns on my Quilter funds more than satisfactory since first investing in them through my financial adviser. Withdrawal through my FA is also straightforward.

Noté 5 sur 5 étoiles

I recently transferred an old workplace pension to my Quilter pension account. The process was made easy to follow and all documents were well explained. The Quilter online platform makes viewing and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bureau de retraite
  2. aussi dans
  3. Planificateur financier

À propos de Quilter

Écrit par l'entreprise

We’re one of the UK’s leading wealth managers, and here to help you plan and manage your finances, enabling you and your family to live the life you want. We have a long and successful history of guiding customers through all kinds of markets. We can help you grow your investments and ensure you have the financial support you need for each stage of your life. We’re here to help you have a brighter financial future.

The businesses within our group aim to provide high quality products and services for the whole of your investment journey.

About us:

• We believe in the value of advice and want our customers to benefit from trustworthy, easy-to-access financial advice.
• We pride ourselves on providing flexible investment products, and expertly managed funds and portfolios designed to help you grow your money.
• The flexibility we offer with our services applies equally to our charges. Alongside their adviser, customers decide which of our products and services they use, and only ever pay us for those. Our pricing is competitive, and we do not have any hidden charges.
• We are committed to operating responsibly and sustainably, for the long-term benefit of all our stakeholders and customers.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

13 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(12 515)

913 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really easy processes

Really easy processes

1 septembre 2026
Avis spontané
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Réponse de Quilter

Hi Mark,

Its great to hear that your transaction was easy to complete. Thank you for sharing this.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

Great app, very easy to make a transaction

I made a transaction via the app. It was very easy to do and correspondence from Quilter was clear and precise. I would definitely recommend Quilter and use their app.

21 août 2026
Avis spontané
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Réponse de Quilter

Hello,

Its great to hear that you find it easy to use our app. Thank you for taking the time to share your experience.

Bobbie @ Quilter

Noté 1 sur 5 étoiles

I had no idea who quilter were

I had no idea who quilter were until I wanted/needed to take my tax free lump sum out of my pension. Five to ten days to get it, i was advised on that first phone call. And yet here we are, some five weeks later, still waiting. And I might not get to see it for another two or more weeks.
May Quilter is actually for people who look to sew bedding pieces, maybe it is actually an investment company. Who could say? What i can say is that the smallest, irrelevant, putrid customer will never be a priority. "Feck his personal circumstances, not our concern. He shall wait for one of our less talented window lickers to push the grey button to transact". There won't be an apology. There won't be anything else happen. Nothing from the complaint, probably nothing from the ombudsman.
Maybe just one sole voice can stop another being treated like a wet dog egg on the bottom of their shoes.

9 septembre 2026
Avis spontané
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Réponse de Quilter

Hi Stuart,

I'm very sorry to hear of the negative experience you have had with us. We are constantly seeking customer feedback to help improve our services and systems so thank you for taking the time to bring this to our attention. Your complaint was received on the 7th September and I can confirm that somebody will be in contact with you regarding this. In the meantime, if there is anything further that we can help you with regarding this then please email me at customerinsights@quilter.com.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

Everything was dealt with smoothly and efficiently.

With the help of our Finatial Advisor we were able to smoothly withdraw the stipulated funds from our investments. We were kept fully informed by email about documents we needed to view in our Quilter account which told us about monies being released after the sale of some of our invrestments. We were able to keep a tally of released funds so that we knew when the money would be available. It was all quite straightforward.

1 septembre 2026
Avis spontané
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Réponse de Quilter

Good afternoon,

Its great to hear that you are happy with the service you have received from us via your adviser. Thank you for sharing this.

Bobbie @ Quilter

Noté 1 sur 5 étoiles

My online account is locked

My online account is locked. I called to resolve the problem and left it with someone who promised to get back to me within 48 hours. No one has got back to me in nearly 2 weeks!

28 août 2026
Avis spontané
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Réponse de Quilter

Hi Neville,

I'm very sorry to hear that you were promised a call back that has not materialised. I have located your customer survey response and forwarded details from your comments, alongside this review over to the appropriate department requesting they contact you.

Please email me at customerinsights@quilter.com if you do not receive a call and I can investigate this further.

Kind regards,

Bobbie @ Quilter

Noté 5 sur 5 étoiles

All done real well .

9 septembre 2026
Avis spontané
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Réponse de Quilter

Hi Garry,

Its great to hear that you are happy with the service you have received from us. Thank you for sharing this.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

Very easy and straitforward to deal…

Very easy and straitforward to deal with. Clear instructions and good communication

4 septembre 2026
Avis spontané
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Réponse de Quilter

Hi Sally,

Thank you for leaving us a review, it's great to hear that you've found investing with us clear and easy.

Kym @ Quilter

Noté 5 sur 5 étoiles

Credit where credit's due !

Credit where credit's due !
Dealing with financial establishments is rarely easy, however Quilter " buck the trend". From initial contact 'til the end everything went quickly and smoothly...10/10

3 septembre 2026
Avis spontané
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Réponse de Quilter

Hi Dennis,

Thank you for sharing your experience, it's great to hear that we've exceeded your expectations.

Kind regards,

Kym @ Quilter

Noté 5 sur 5 étoiles

Confident dealing with Quilter

Invested with Quilter now for a number of years having had advice from my Financial Advisor(Jack Lord Compass Financial).
Very pleased with the advice the company is very easy to deal with in particular the App which i find is easy to use and provides instant information on my investment.
The backing i receive from Jack Lord and the ease of accessing any information i want gives me confidence my investment is in the right place.

7 septembre 2026
Avis spontané
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Réponse de Quilter

Good evening,

Thank you for taking the time to share your experience with us. Its great to hear that you find our app easy to use and informative.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

Always informative

7 septembre 2026
Avis spontané
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Réponse de Quilter

Hello Lorna,

Its great to hear that you are happy with the communication you receive from us. Thank you for sharing this.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

Everything has run smoothly and…

Everything has run smoothly and efficiently. I am more than satisfied both with Quilter and my financial agent

I dont know where to write this but my name is
Pamela not Pa,ela

7 septembre 2026
Avis spontané
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Réponse de Quilter

Hello,

Its great to hear that you are happy with the service you have received from us. Thank you for sharing this.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

so easy

Very easy to contact and talk to someone with any queries or questions

26 août 2026
Avis spontané
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Réponse de Quilter

Hi Philip,

Its great to hear that you found it easy to contact us. Thank you for taking the time to share this.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

Our financial adviser recommended…

Our financial adviser recommended quilter products. The documentation and App available give transparent access to information and holdings

2 septembre 2026
Avis spontané
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Réponse de Quilter

Hi Gill,

Its great to hear that you find our app and correspondence transparent and accessible. Thank you for sharing this.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

Used quilter for many years with no…

Used quilter for many years with no problems experienced

2 septembre 2026
Avis spontané
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Réponse de Quilter

Hi Stewart,

Its great to hear that you are continuously happy with the service you have received from us. Thank you for sharing this.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

quick and very helpful service

quick and very helpful service. glad i went with this company

1 septembre 2026
Avis spontané
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Réponse de Quilter

Hi Teresa,

Its great to hear that you are happy with the service you have received from us. Thank you for sharing this.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

Easy to use app and tools

1 septembre 2026
Avis spontané
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Réponse de Quilter

Good morning,

Its great to hear that you find our app easy to use. Thank you for sharing this.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

Was easy to set up and was use…

Was easy to set up and was use everything was explained clearly

31 juillet 2026
Avis spontané
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Réponse de Quilter

Hi Mandy,

Thank you for taking the time to leave this review. We are pleased that your transaction was easy and clearly explained.

Bobbie @ Quilter

Noté 5 sur 5 étoiles

Really comprehensive approach but…

Really comprehensive approach but equally easy to transact and interact with.

1 septembre 2026
Avis spontané
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Réponse de Quilter

Hi Jonathan,

Its great to hear that you found it easy to interact and transact with us. Thank you for taking the time to share this.

Bobbie @ Quilter

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus