Raheel dealt with my enquiry with polite professionalism, it was a complicated process which left me frustrated to start with but with the manner in which it was dealt with upon completion left me fe... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I spoke with Hasan today to sort out my taxi insurance, and I honestly couldn’t have asked for better service. He was incredibly helpful, efficient, and professional throughout the whole process.... Voir plus
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I received my insurance service from Jimmy, who thoroughly ensured all my details were correct and that I had the cover that suited me best. Jimmy was incredibly easy to communicate with and made the... Voir plus
L'entreprise a répondu
Still waiting for my £200 refund My policy was cancelled on 2 September, and I was told my £200 refund would be processed within 30 days. As of 13 October, I still haven’t received it... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Quote Detective is an insurance intermediary devoted to driving down the cost of your insurance. Our team is made up of experts with extensive experience in the specialist motor insurance market. Using innovative pricing technology we deliver unique competitive prices to our customers and provide multi vehicle discounts. We are dedicated to getting it right for you first time. Friendly UK based call centres to help you along the way. Quote Detective operates in the following niche sectors of the non standard motor market: • High net worth individuals • Convicted drivers – both motoring and non motoring • High performance vehicles • Young drivers • Modified vehicles • Multi-car and Multi-vehicle policies
Coordonnées de contact
Top Floor, Cwmbran House, Mamhilad Park Estate, NP4 0HZ, Pontypool, Royaume-Uni
- 01495362913
- contact@quotedetective.com
- www.quotedetective.com
4,4
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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So far Good experience with quote…
So far Good experience with quote Detective very helpful communication
14 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you for your review. We’re pleased that you’ve had a good experience with Quote Detective so far and found our communication helpful. We really appreciate your feedback!
Kelsey was fantastic to deal with she…
Kelsey was fantastic to deal with she got the issue sorted in no time 11/10 for customer service
21 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you so much for leaving this review, this is great to hear and glad Kelsey could help you out. Hope you have a great day.
-Liv
Great customer service
The agent Hasan was very helpful getting my taxi insurance sorted. Explained every detail and helped setup everything. Very professional customer service and support. Highly recommended.
21 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you so much for leaving us this review, we are glad to hear Hasan could help and he will love reading this. Have a great day.
-Liv
Kelsey/Insurance
Kelsey was very friendly, professional and helpful. Changed my details over for me no problem. :)
20 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you so much for leaving this review, this is so lovely to hear and Kelsey will be thrilled.
Have a great day
-Liv
Thomas was really lovely
Thomas was really lovely. I had to ring bsck numerous times due to faults on my end but he still handled every call as good as the first. He was very patient as I had to relay the information back to the policy holder in another language
18 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you so much for leaving this review, we are so glad to hear Thomas could help and hope this continues for yourself. Have a great day
-Liv
The customer service was brilliant and…
The customer service was brilliant and Max make everything easy to understand.
I definitely recomand Quote Detective for all the taxi drivers.
Thank you again Max.
17 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you so much for taking the time to leave this review, Max and his manager will be thrilled to read this. Hopefully this continues for yourself for many years to come
-Liv
Réponse de Quote Detective
Thank you so much for leaving this review, we are glad to hear we could help you and hope this continues for yourself.
-Liv
Réponse de Quote Detective
Thank you so much for leaving this review, Kaya will be thrilled to read this.
Have a great day
-Liv
Hassan was a great help and was…
Hassan was a great help and was incredibly helpful, and was the reason I saved a lot of money on my insurance. Thanks again
16 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you so much for leaving this review, we are so glad to hear Hassan could help you and he will be thrilled to read this.
Have a great day
-Liv
Great service
I was assisted by Kaya this afternoon her attention in handling my queries was exemplary. 10/10 for her service.Thank you.
16 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you so much for leaving this review, Kaya will be thrilled to read this! Have a great day.
-Liv
Ruby spoke with me about getting the…
Ruby spoke with me about getting the best insurance Quote, she was very helpful.
15 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you very much for this review, we are glad we could help and will pass this on to Ruby to have a read. Have a great day
-Liv
Kelsey Really helpful i had problem…
Kelsey Really helpful i had problem regarding my policy he been very polite and responsive
I really appreciate her work
Thanks kelsey
15 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you so much for this lovely review, Kelsey will be thrilled to read this! Have a great day
-Liv
Faith was really helpful
15 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you so much for leaving this review, we are glad to hear Faith could help you and we hope this continues for yourself. Have a great day
-Liv
Kyla made it very easy to change my…
Kyla made it very easy to change my insurance onto vehicle and took the time to help manage my account and save me some money very good service
13 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you so much for leaving this review, we are so glad to hear Kyla could help you and we hope this level of service continues for yourself.
Have the best day!
-Liv
i CAN NOT THANK THE STAFF ENOUGH
i CAN NOT THANK THE STAFF ENOUGH! i just started my policy with them recently and i've had a lot of problems happen at once from family to financial to my car breaking down and they have done everything they possibly can to be welcoming, accommodating and understanding. i used the chat bot and i had Shannon helping me who was absolutely amazing and needs a promotion or bonus for the professionalism and care that was shown. i will always recommend Quote Detective. i cant thank the staff enough. they truly are hero's without capes (i think they don't wear capes). The only thing id suggest to everyone is don't bother calling just go straight to the chat bot its so much faster and better! Thank you team!
13 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you so much for leaving this review, this is so lovely to hear and i will make sure Shannon see this (and her manager for that bonus) also will be requesting we wear capes from now on! We hope you have a lovely day and if you need anything let us know and we will do everything we can to help you.
-Liv
Spoke to Hannah from the customer…
Spoke to Hannah from the customer service team, made me feel I was in the right hands. Was very friendly and treated me like a human being. Cant recommend enough.
6 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you so much for this review, this is so lovely to hear and Hannah will be thrilled to read this. We hope you have a great day.
-Liv
Really good customer service and…
Really good customer service and support. Nice service and overall experience
10 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you so much for leaving this review, we are glad to hear you have experienced great service and hope this continues for yourself.
-Liv
Very helpful on the call and very…
Very helpful on the call and very concerning and trying to help when i voiced my stresses of losing my insurance and very willing to help me sort out my problem
9 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you so much for taking the time to write this, we are so glad we could help you and hope you remain a customer of ours for many years to come.
-Liv
Speed reply customer service thank you…
Speed reply customer service thank you so much for replying
8 juillet 2026
Avis spontané
Réponse de Quote Detective
Thank you very much for taking the time to leave this review, we pride ourselves on having good customer service and we are glad you have experienced this.
-Liv
Réponse de Quote Detective
Thank you so much for leaving us this review, we are glad to hear you received great service and hope this continues.
-Liv
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