The ferry was on time-both ways. You have real people available to deal with issues - thank you. Plus food!! Appreciate in particular that you ask parents not to allow children to run around. May... Voir plus

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Arrived Southampton earlier than booking & got straight onto ferry & had excellent breakfast. On IOW side rtn again arrived early & got straight onto ferry. Service onboard was good with great selecti... Voir plus
Lift was not working so had to climb lots of stairs as we were on the lowest deck. As we and several members of our party have mobility issues it was not ideal to say the least. Went to purchase some... Voir plus
Good service from the staff from check in to boarding,, The new red funnel coffee brand is much better than from a few years ago." Wight isle superior coffee" RED FUNNEL came to my rescue a coupl... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.
Discover the Isle of Wight with Red Funnel Ferries
Écrit par l'entreprise

- Just 1-Hour from Southampton
- Discover the wonderfully different Isle of Wight with Red Funnel Ferries. Set sail for sandy beaches, dramatic coastlines, rolling countryside, dazzling dark skies and charming villages; the Isle of Wight packs a lot of adventure and natural beauty into its modest size. Within an hour’s drive time, you can bask on 25 different beaches, visit more than 50 attractions, and experience the UK’s favourite Island holiday destination from end to end. Not only are we the original Isle of Wight Ferry, transporting visitors between Southampton and the Isle of Wight for over 164 years, but we also offer a fantastic selection of places to stay and visit, all bookable online via our website. Book your hotel, holiday park, cottage and your attraction tickets with us, and save on your ferry travel.
Coordonnées de contact
12 Bugle Street, SO14 2JY, Southampton, Royaume-Uni
- 02380019192
- customerservices@redfunnel.co.uk
- www.redfunnel.co.uk
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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The people make the company…
Good service from the staff from check in to boarding,,
The new red funnel coffee brand is much better than from a few years ago." Wight isle superior coffee"
RED FUNNEL came to my rescue a couple of years ago when I needed to get home urgently, when my daughter had been attacked and hospitalised,, they were absolutely EXCELLENT,,
THANKYOU TO ALL THOSE WHO HELPED ME AND MY WIFE GET HOME.
Ferry was on time
Ferry was on time, loading was easy and quick. There was a good choice of hot and cold food, as well as a variety of drinks. Comfortable searing, friendly staff.
No hassle check-in both sides
No hassle check-in both sides, sailings on time. Very slick and professional crew.
I would hsve given a five but my 80…
I would hsve given a five but my 80 year old mothet who had a hip replacement 3 weeks before we travelled had to struggle to get to the lounge both ways due to a lift not working so i be not use Red funnel next timr
Everything works well
We find everything about Red Funnel works well and is a smooth and easy process.
From the booking - even if changes have to be made as has happened to us, they worked with us to arrange new dates.
The loading and unloading is smooth and the staff are friendly and helpful.
For the last couple of times we have treated ourselves to The Signature Lounge. A more relaxed area with free drinks and some free items of food with a lovely lady serving us.
To us our holiday starts when we board the ferry. Yes it can be expensive but there are offers out there.
I have used Red Funnel Ferries for few years now and there service as been great
I have used Redfunell
Arrived early for sailing and was put…
Arrived early for sailing and was put on the ferry which was ready to depart,which saved us 1 hours wait.
Ferry,comfortable and clean and sailed on time.
Easy process
They allowed us to get on an earlier ferry after we arrived early, without any problems. Easy check-in and boarding with the car. Smooth sail over.
Vastly superior service to competitor
Booking prices easy to use. Clear directions to terminals. Staff polite and helpful. Vastly superior experience to the one a few years ago with your competitor who we will never use again.
Departures on time
Departures on time, friendly efficient staff. We also arrived a little too early but we were allowed to board an earlier sailing without any extra charges - Thank you!
The staff both at the booking office…
The staff both at the booking office and at the port and ferry are so helpful to all nothing is to much trouble
Lift Brocken to dog area on both…
Lift Brocken to dog area on both crossings not when your wife is disabled. The Roof was leaking into lounge.
Very helpful staff turned up early and…
Very helpful staff turned up early and staff found space on an earlier sailing
Efficient operation
Efficient operation
Would have given 5stars but the lift wasnt working and my elderly mum had to struggle with the stairs
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