Good crossing. Good information given over tannoy and sailings we’re on time. Lost some glasses on board and good service for lost property though sadly didn’t retrieve them
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Lisez les avis des autres
The ferry was on time-both ways. You have real people available to deal with issues - thank you. Plus food!! Appreciate in particular that you ask parents not to allow children to run around. May... Voir plus
L'entreprise a répondu
Arrived Southampton earlier than booking & got straight onto ferry & had excellent breakfast. On IOW side rtn again arrived early & got straight onto ferry. Service onboard was good with great selecti... Voir plus
L'entreprise a répondu
Good service from the staff from check in to boarding,, The new red funnel coffee brand is much better than from a few years ago." Wight isle superior coffee" RED FUNNEL came to my rescue a coupl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.
Discover the Isle of Wight with Red Funnel Ferries
Écrit par l'entreprise
- Just 1-Hour from Southampton
- Discover the wonderfully different Isle of Wight with Red Funnel Ferries. Set sail for sandy beaches, dramatic coastlines, rolling countryside, dazzling dark skies and charming villages; the Isle of Wight packs a lot of adventure and natural beauty into its modest size. Within an hour’s drive time, you can bask on 25 different beaches, visit more than 50 attractions, and experience the UK’s favourite Island holiday destination from end to end. Not only are we the original Isle of Wight Ferry, transporting visitors between Southampton and the Isle of Wight for over 164 years, but we also offer a fantastic selection of places to stay and visit, all bookable online via our website. Book your hotel, holiday park, cottage and your attraction tickets with us, and save on your ferry travel.
Coordonnées de contact
12 Bugle Street, SO14 2JY, Southampton, Royaume-Uni
- 02380019192
- customerservices@redfunnel.co.uk
- www.redfunnel.co.uk
4,6
Excellent
1 k avis
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Good service but expensive.
Good experience whilst travelling both ways on Red Funnel. Would have got 5 stars but for the cost of the crossing which I feel is too high. The staff were all very helpful and the service was excellent.
8 juin 2026
Réponse de Red Funnel Ferries
Thank you for your feedback. I am sorry to hear that you find our pricing to be high. You may wish to review the special offers page on our website before you next book.
Very well organised trip there and back
15 juin 2026
Réponse de Red Funnel Ferries
Thank you for your review - we hope to welcome you back on board again soon.
A few booking errors,mine not Red…
A few booking errors,mine not Red Funnel s,easily rectified over the phone before we travelled.
An easy journey from there..
10 juin 2026
Réponse de Red Funnel Ferries
Thanks for your feedback. I'm pleased to hear that our contact centre team were able to amend your booking.
Réponse de Red Funnel Ferries
Thank you for your feedback - we are happy to hear your travel with us was seamless.
Easy to book a crossing online
Easy to book a crossing online. Ferry crossing was well organised to get on and off in your car.
13 juin 2026
Réponse de Red Funnel Ferries
Thanks for your review - we hope to welcome you back on board again soon.
Réponse de Red Funnel Ferries
Thank you for your review - we hope to see you on board again soon.
Well organised from the moment we…
Well organised from the moment we arrived at the check-in. The ferry was very clean and tidy. A very pleasant trip to the IOW.
12 juin 2026
Réponse de Red Funnel Ferries
Thank you for your feedback - we hope to welcome you back on board again soon.
I missed the 2pm ferry due to a crash…
I missed the 2pm ferry due to a crash on the A34 with long delays. The lady on the check in booth was very helpful & said I could go on the 3pm ferry. The trip was very pleasant with adequate seating. Refreshments were available & at a reasonable price. All in all a very good experience!
8 juin 2026
Réponse de Red Funnel Ferries
Thank you for your feedback. We are sorry to har that you were unable to travel on your booked departure, but pleased to hear we were able to accommodate you on the next crossing.
Réponse de Red Funnel Ferries
Thanks for your review - we hope to welcome you back on board again soon.
Isle of wight holiday From the moment we pulled up at check…
From the moment we pulled up at check in at Southampton port, to be greeted by name was lovely. All staff were friendly and to get a wave from the car deck staff too. Our return from the isle of Wight was just as good and we wouldn't hesitate in using red flag again.
9 juin 2026
Réponse de Red Funnel Ferries
Thank you for taking the time to leave us your review. We are delighted to hear that you found our colleagues to be friendly and we hope to welcome you back on board again soon.
Excellent service
Excellent service. Very organised.
Comment: lifts were very slow and small otherwise everything good.8
8 juin 2026
Réponse de Red Funnel Ferries
Thanks for your review - we hope to welcome you back on board again soon.
Straight forward trip enjoyed Isle of…
Straight forward trip enjoyed Isle of Wight and good trip back again
12 juin 2026
Réponse de Red Funnel Ferries
Thanks for your feedback - we are happy to hear that you enjoyed travelling with us.
A Little Gem
What we like about the Isle of Wight is that it takes only one hour to get to from Southampton where we live. Once your there it’s easy driving, no motorways. There is a good choice of beaches, countryside, attractions for all age groups.
We booked our ferry crossing and accommodation through Red Funnel, the booking agent was very helpful.
We are looking forward to returning to the Island.
14 juin 2026
Réponse de Red Funnel Ferries
Thank you for taking the time to leave us your feedback. We are delighted to hear that you enjoyed your visit to the island and we hope you welcome you back to the Island soon!
We always book the VIP lounge which we…
We always book the VIP lounge which we find excellent as we have driven down to Southampton and it is good for refreshments and usually not crowded.
Our only complaint is that we are elderly and although we can go up in the lift the last flight of stairs does not have a lift and they are very difficult to climb.
11 juin 2026
Réponse de Red Funnel Ferries
Thank you for your review. We are pleased to hear that you enjoyed the Signature Lounge. We are currently waiting on some replacement parts for our lifts, so for the time being, the lift only operates between the passenger gangway, vehicle deck and main passenger saloon. We hope to have the lift fully functioning soon.
Prices could be better
Happy with travel although prices on boat are just as expensive as buying a travel ticket. Could do with more benefiting travel for islanders as people on UC can get any travel for £60 and people that work have to pay over £100+.
1 novembre 2025
Réponse de Red Funnel Ferries
Thank you for taking the time to leave us your feedback. I am sorry to hear that you find out pricing expensive. While we do have an assisted fares scheme for residents on low incomes, this is means tested by the Isle of Wight County Council. We regularly send a Big Book of Savings to Island residents, and offer a year round Island Resident discount for those times when a promotion isn't available.
Very caring staff who pay attention to…
Very caring staff who pay attention to small details
19 juin 2026
Réponse de Red Funnel Ferries
Thank you for your review - we are pleased to hear you found our staff to be caring.
Excellent journey both ways
Excellent journey both ways. Quick and efficient at boarding and disembarkation. Clean and comfortable lounges to use whilst sailing. We only had drinks, so can’t comment on food options. The drinks were good and fairly priced. Looking forward to using them again.
12 juin 2026
Réponse de Red Funnel Ferries
Thank you for taking the time to leave us your review. We are delighted to hear that you had a comfortable crossing with us!
A calm efficient crossing
After a very stormy journey down to Southampton, the efficiency and calm reception at Southampton and then East Cowes is just what a traveller requires.
8 juin 2026
Réponse de Red Funnel Ferries
Thank you for your review - we are pleased to hear that you found our colleagues to be calm and efficient.
Easy online booking
Easy online booking. Excellent boarding process. Good communications. Smooth journey.
9 juin 2026
Réponse de Red Funnel Ferries
Thank you for your review - we hope to welcome you back on board again soon.
Very efficient company
Red Funnel were very efficient in getting us on board, comfortable crossing and disembarked with no issues. The return trip was equally impressive especially as on arrival to the port they were able to put us on an earlier departure without any quibbling, well done.
8 juin 2026
Réponse de Red Funnel Ferries
Thank you for your review. We are pleased to learn that you had a comfortable crossing with us and that you were able to to travel earlier on your return crossing.
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