RESINC Solar Batteries  Avis 

One year in and the system is still working very well and saving on our bills very happy!

Resinc deliverd on what they promised smooth process great communication and the system is doing great

We found Resinc to be a dream team to work with. From the quote to having the works done has been amazing. The system works incredibly well and we have seen huge savings on our bills. We could not be happier.

resinc have been fantastic from start to finish, the system has been saving us money and we haven't had a single issue wed highly recommend

The whole process has been fantastic. Everyone has been helpful and we are getting great results in the winter.

The post installation support has been excellent. After a year, we have had no issues with the system. Resinc has good analytics to confirm the system is working at 100%.

They held the rebate even after the increase!

We engaged with 5 different installers, including RESINC, we found that 3 of the installers were just looking for a sale and didn't feel comfortable moving forward. The other two companies, of which one was RESINC gave us reassurance on the product, install and longevity of the product and after care service.

RESINC were the most expensive on a like for like basis than all the installer quotes we received, the difference between the lowest and highest other quotes was $10k and $15k. We went with RESINC due to the track record of quality installations. Overall we are happy with RESINC but we did have some issues with day 1 of the install, which after some pressure, RESINC resolved and the end installation was great. We had an electrician come to our home to complete work separate to the solar system and the electrician commented on what a great install it was and one of the best he has seen.

A frustration with the process is that post installation we needed to get a smart meter, the RESINC installer told us a smart meter will fit in our current meter box. However, when the contractor came to install it, he showed us there was never going to be enough room. We had to get the meter box rejigged, which cost extra money and time, ultimately resulting in not getting the true benefit of the solar and battery until 10 weeks after the install. It would have been helpful to have known all this in advance of the install, we could have arranged the meter box upgrade and smart meter install prior to the solar install. I don't see this as a unique situation to RESINC but probably more of an industry wide issue.

A separate issue (again not directly RESINC fault), was no final meter was completed when the smart meter was installed and AGL sent us an estimated final bill, which was no different to our previous bills. We challenged this and AGL had the returned meters read which said the estimate was accurate (to the cent) which is impossible as we had solar and battery for 2 of the 3 months of the bill, again we challenged this and AGL told us we should not have switched the solar on until the smart meter was installed and that we broke the law. This encounter resulted in us being approx. $250 out of pocket paying for electricity we never used. This is something solar installers should / would know in advance, with the 6 week lead time we had on the install, we could have had a final meter read, install the new smart meter and be charged correctly post solar and battery install.

The aftercare from RESINC has been great and overall we are happy we chose RESINC and do recommend them if you want a premium installation and great aftercare service.

The system has performed flawlessly significantly reduced our electricity bills and we haven’t had any issues resincs communications have been excellent and I would highly recommend

We really enjoyed how honest the salesman was.

We decided to go with Resinc for their customer service and after sales support. Their team have all shown expertise every step of the way. This built trust and reassurance for us.

We chose to lower our energy bills and picked RESINC because they were helpful from the start the whole experience was great from start to finish

Installing solar was and easy choice for energy security!

we had the system for 3 years and resinc have been proative and great with follow up

The post installation home visit has been really helpful as solar can be a bit of a learning curve. Tayla took her time to explain everything which was great. We have had a bit of a bumpy installation but everything is working well.

Resinc was always great throughout the process the team was helpful an we are happy with the results

Our solar has been installed for 6 years with no issues. Great experience overall.

These guys offer a very different level of service to other companies. We installed a year ago an could not be happier.

Our system has exceeded expectations and resinc follow up support has been outstanding