⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... Voir plus
L'entreprise a répondu
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⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... Voir plus
L'entreprise a répondu
I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one,... Voir plus
L'entreprise a répondu
Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would defin... Voir plus
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Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the fut... Voir plus
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
87-89 Exeter Street, PL4 0AH, Plymouth, Royaume-Uni
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They obviously knew about the product they were selling and were very helpful.

Réponse de Richer Sounds - Plymouth
Was able to view three similar type TVs and discuss benefits of each before deciding on a purchase.

Réponse de Richer Sounds - Plymouth
I have used Richer Sounds for over 40 years, I have visited our Plymouth branch also made purchases on line, and never had anything to complain about.
Thanks to Richer Sounds I successfully upgraded my entertainment systems over the years with the upmost care and consideration a company could give.
I still remember my first visit buying a sound system for my first house, a sat in a room within the shop of our Plymouth branch and felt like royalty trying different systems to suit my needs.
And nothing has changed.
Thank you Richer Sounds for everything,.
I wish you all the best.
Kindest regards Chris CSF

Réponse de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth
Very good experience, left to browse and then great help when required.
Would definitely purchase again from this store.

Réponse de Richer Sounds - Plymouth
Jamie from the Plymouth store was extremely helpful and managed to pair me with a fantastic record player. I greatly appreciate the help.

Réponse de Richer Sounds - Plymouth
Jay and Josh were very supportive and understand my needs. After two demo sessions ended up with Onkyo a50 and Dali opticon 6mk2. They're great! The best money spent in my life.
Highly reccomend richer sounds Plymouth.

Réponse de Richer Sounds - Plymouth
I have given Richer Sounds 5 stars because that’s what they deserve.
VIP experience is fantastic, being able to collect my new TV and Soundbar whilst the shop is closed to the general public is a nice touch.
6 year warranty included what’s not to like?
Great customer service .

Réponse de Richer Sounds - Plymouth
fabulous staff with good technical knowledge and advice at a great price,with great service.

Réponse de Richer Sounds - Plymouth
Excellent customer service from Jamie at the Plymouth branch. Excellent knowledge on tv’s and made my experience there great. Purchased a tcl tv and I am over the moon with it. Will definitely be purchasing more items from there and would highly recommended them to family and friends

Réponse de Richer Sounds - Plymouth
The best customer service ever. Jamie answered emails (all 30 of them) in minutes, even on the weekend. Sorted any questions, and arranged for free collection (and redelivery) when a problem arose. They even gave me another 10% off, as a sale began while I was waiting for the repair. Brilliant!

Réponse de Richer Sounds - Plymouth
Arranged a time for a demonstration of a high fi. The listening room was set up with the items which I wanted to hear. Staff were helpful and knowledgeable and were able to supply what I required from stock. A very pleasant experience

Réponse de Richer Sounds - Plymouth
Easy on line ordering and collection
Staff contacted me to advise TV had arrived, very helpful instore and helped carry it to car

Réponse de Richer Sounds - Plymouth
Delivery very fast , plugged in after wall mounting, all good . Great price !

Réponse de Richer Sounds - Plymouth
I've used Richer Sounds 10 yrs ago to source amp & speakers so when I needed another pairing I went to them again. Jamie answered my initial queries and because he was so knowledgeable and courteous I proceeded to place my order with him. New amp, new speakers and some necessary add-ons. It all arrived in two days, competitively priced and exactly what I needed. Plus, this business is owned by employees so I haven't even tried going somewhere else. Five stars from any angle.

Réponse de Richer Sounds - Plymouth
Brilliant customer service couldn't have been more helpful

Réponse de Richer Sounds - Plymouth
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