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Lisez les avis des autres

Noté 2 sur 5 étoiles

Good price and arrived within time but trainers had been used which took the shine off the purchase. Their terms and conditions do state this but it's not obvious. You'll only know when they arrive... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered the trainers with no issue, on arrival they were very small fitting. Organised the return, picked up promptly by Royal Mail. Can I get a refund? No! They are being difficult issuing my refund,... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Editing after 2nd visit. My wife insisted visit again as our daughter needed shoes and we had already made the trip to the city. Reluctantly I agreed. Luckily we were served by someone diffe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an appointment in the Glasgow City centre store for a trainer analysis fitting. I had an outstanding experience, everything was perfect. So much time and care was spent during my appointment,... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de course à pied

Écrit par l'entreprise

Run4It is Scotland's largest chain of specialist running shops, providing expertise, guidance and the highest standards of service and advice to all levels of runner.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

101 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(101)

19 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Terrible business

Terrible business. They take your money for out of stock items and then take ages to give money back. Avoid this company and don't believe their stock showing on their site

3 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Disappointing First Experience

My first experience with Run4it has not been a good one. My online order totalling £77 for running shorts and socks arrived with the wrong size of socks. Although this was their mistake, I was instructed to go on to some website and download a return label, print it out, parcel the socks, attach the label and take to the Post Office. Only then would the correct size be sent. I’m not impressed!

29 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

This is the second time I've ordered from Run4it. Fantastic service again! Ordered my trainers and delivered the next day for free! Very speedy! Customer service team are lovely and very helpful. Thank you run4 it

19 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service. Everything brilliant

I had an appointment in the Glasgow City centre store for a trainer analysis fitting.
I had an outstanding experience, everything was perfect. So much time and care was spent during my appointment, so ensure the correct footwear was selected. I felt comfortable and in great hands. The chap Scott Kennedy really knows his stuff. I valued the expertise. Highly recommended. Thank you.

13 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Faultless Service

Bought a new running watch from Run4It, very competitive price and quick delivery. Received a confirmation of order and then confirmation of delivery. Packaged carefully to avoid any possible damage, faultless service

14 mai 2021
Avis spontané
Noté 1 sur 5 étoiles

Ordered Nike Pegasus Trail 2 Running…

Ordered Nike Pegasus Trail 2 Running Shoes 6.5. Tried on at home v.comfortable however when I wore them out for a walk it became apparent the shoes gaped at the sides making it hard to stay on, also got a huge blister on 1 heel as the shoes kept pushing my sock down. Emailed Run4It, took 2 days for a reply (that was only because I emailed asking where the reply was) they told me this was not a manufacturing fault and suggested I had narrow feet (which is not the case and I find it incredulous) appalling customer service, will never order again from this company!!!

20 avril 2021
Avis spontané
Noté 4 sur 5 étoiles

Quick delivery and easy return

Very quick next day delivery (tracked) and easy return process (via Royal Mail). Still waiting for the refund for the returned items though, hopefully would receive it next week or so.

28 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

First class returns service

First class returns service. My compression socks had a ladder in them after 6 weeks and I was able to return for a refund no problem. Also the postage return label was free which is always a bonus.

24 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Faultless service

Faultless service, great price and delivery a day earlier than expected! What's not to like?

24 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Purchased a Garmin 245 Music

Purchased a Garmin 245 Music. Cheaper than anywhere else, ordered on a Friday and arrived Monday morning and I live on the other side of the country. Very please with the entire experience, would use again.

16 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Garmin 245 Music

Really impressed with the customer service and delivery was quick and easy for the Garmin 245 Music watch which is excellent

14 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Garmin Forerunner 45 ~ Run4it

My first purchase with “Run4it”
Feb 2021
Garmin Forerunner 45
Great Price, Speedy Delivery, Good Comms... I’m Really Happy With My New Garmin Watch And The Run4it service... Will definitely be coming back for future running needs 🏃🏻💪🏻😎

13 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Great experience and good value

Bought running shoes from Run4it. Blown away by the service.

Had question and contacted them through Facebook Messenger. Not only did they respond by phoned me to check a point with the order

Would definitely use again

11 février 2021
Avis spontané
Noté 3 sur 5 étoiles

Customer service re: returns

Delivery was excellent of the Garmin watch I ordered, however it is faulty and am currently trying to contact the company through e-mail and phone. I am aware things take a while but it has been 3 1/2 days with no-one answering the phone or replying to e-mails. I have a very upset daughter who just wants her watch to wear! Customer service to follow up requests doesn't seem great.

21 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service!

I found Run4it on google as was looking for a fair priced Garmin Forerunner. Having checked them out on the usual review sites, I placed an order yesterday (Sunday) and to my great delight the watch arrived today (Monday) Coms good ref picking, dispatch and delivery window. Based on my experience, I would highly recommend Run4it.

18 janvier 2021
Avis spontané
Noté 1 sur 5 étoiles

Poor Service

Poor Service
Ordered some trainers which never got delivered, and when I followed up was told the order was cancelled due to an authentication check. I then sent them confirmation of my online banking, with a pdf which confirmed a payment the date and amount of the payment taken. After which I have heard no response for over a week.

Poor Service, will not be ordering from them again.

15 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Legit!

Great product found £40 cheaper than any other site, fast delivery and good communication from customer service team, will use again!

12 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer customer

Amazing customer service by Lauren. Two pairs of shorts arrived instead of shorts and top. A phone call sorted this out promptly. Lauren emailed me and also followed up with a phone call the same afternoon. They also gave me a discount on my original order for the inconvenience,totally unexpected.
Thank you for your excellent customer service.

4 décembre 2020
Avis spontané

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