Sandicliffe Avis 

2 290
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our visit to order our new Motability car was made easy and pleasant by our advisor Maria. She was knowledgeable, gave good in-depth advice about our options whilst listening carefully to our need... Voir plus

Noté 5 sur 5 étoiles

From the first telephone call to picking up the car, the service, in the person of Jack Browne was exemplary. He took as long as I needed to understand both the finances and the technicalities and the... Voir plus

Noté 5 sur 5 étoiles

I have used the Leicester Sandicliffe transit centre for the last 5 years and they have always been very helpful. Ben is always on hand to answer any question and is not a typical salesman, there’s no... Voir plus

Noté 1 sur 5 étoiles

Loughborough branch - Following safety recall work for DPT, had additional in issues which they denied was related, charged me £90 for diagnostics (smelt the oil in engine and looked at dipstick) then... Voir plus

À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

Sandicliffe was formed on Nottingham Road, Stapleford in 1948, starting out as a small garage and workshop where our founding members, Richard Woodhouse and Henry Barton, worked tireless hours to service and repair the cars of Stapleford. 70+ years later, Sandicliffe has expanded to an award-winning motor group, managed under the same family values as it was in 1948. Since then the company has become one of the East Midlands’ most trusted and recognised brands. The company has now grown to 7 locations across the East Midlands including Nottingham, Leicester, Loughborough and Lincoln. From these locations we represent Ford, MG, Mazda, BYD, Xpeng, GWM and Maxus and offer new as well as used car and van sales, servicing and repairs, MOTs, parts. accident repair/ bodyshop services and Fleet. We are still run and managed today as a family business, Sandicliffe has achieved countless awards including Best Customer Care, Best Customer Offers, Best Marketing and Most Environmentally Aware.


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4,1

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 79 % de ses avis négatifs

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4,1

Tous les avis

(2 290)

289 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Juggy from start to finish made buying…

Juggy from start to finish made buying our used Kuga a smooth and easy purchase. Many thanks for your help. Only gripe was the awful coffee and hot chocolate that was served up via the cafe there. You’d think if your buying a car and spending such funds that they would use the coffee machine they have there instead of serving up instant rubbish 👍

14 février 2026
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Réponse de Sandicliffe

Thank you for your feedback. We’re really pleased to hear that Juggy made your Kuga purchase smooth and straightforward from start to finish — he’ll be glad to know his support was appreciated. We’re sorry to hear the café drinks didn’t meet expectations; your comments are helpful and will be shared with the team. Thank you again for choosing us, and we hope you enjoy your Kuga!

Noté 5 sur 5 étoiles

No pressure

Dionne was excellent and explained everything very well. She was easy to talk to and gave me all my options with no pressure.

14 février 2026
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Réponse de Sandicliffe

Thank you for your review. We’re delighted to hear that Dionne took such great care of you. It’s wonderful that she explained everything clearly, made you feel comfortable, and offered all your options without any pressure. We’ll be sure to pass on your kind feedback.

Noté 5 sur 5 étoiles

Spent time exploring options that suited me and my finances.

I found the salesperson to be calm, clear about each stage of the process and, most positive of all, in no way appeared pushy or frustrated when I was considering different options. These behaviours were a huge reason why I continued to review Sandicliffe's sale options and, when the right vehicle became available, the choice to buy from the company was a no brainer. Finally, the pick up was smooth and not at all rushed, with all questions answered and, when necessary, spent time finding any information they didn't know without hesitation.

12 février 2026
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Réponse de Sandicliffe

Thank you for taking the time to share such detailed feedback. We’re delighted to hear that your salesperson provided a calm, clear, and pressure‑free experience throughout your journey with us. It’s great to know that their approach played a big part in your decision to choose Sandicliffe, and that the handover was smooth, unrushed, and informative.
We truly appreciate your comments and are pleased you found the right vehicle with us. Enjoy your new car, and thank you again for choosing Sandicliffe!

Noté 5 sur 5 étoiles

Buying a Ford Kuga

I felt very well looked after and was kept informed through my experience.

13 février 2026
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Réponse de Sandicliffe

Thank you for your feedback. We’re really pleased to hear you felt well looked after and kept informed throughout your experience with us. We appreciate you taking the time to share this and hope you’re enjoying your new vehicle!

Noté 5 sur 5 étoiles

Nice easy experience

Richard’s gave us a nice easy experience, nice fella and helped us all the way through buying a new car

12 février 2026
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Réponse de Sandicliffe

Thank you so much for your lovely feedback! We’re really pleased to hear that Richard made the process easy and supported you throughout your car‑buying journey.

Noté 5 sur 5 étoiles

Friendly sales staff and easy purchase.

Friendly sales staff and easy purchase.
Richard Doolan was very helpful and very professional.

11 février 2026
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Réponse de Sandicliffe

Thank you for sharing your positive experience. We’re pleased to hear that our sales team made the process straightforward and that Richard provided professional and helpful service. Your feedback is greatly appreciated

Noté 4 sur 5 étoiles

Chris Jackson at Sandicliffe Nottingham…

Chris Jackson at Sandicliffe Nottingham was brilliant throughout the process of me buying my second Ford Puma. He was prompt with info and replying to my questions and the handover was seamless. I will however mention that Ford Credit took over 3 hours to release the credit meaning I had to stand around for that length of time before I could take my new car away. It was a ridiculous and very stressful part of the experience. This doesn't reflect on Sandicliffe or Chris but made the end of the process very disappointing.

28 janvier 2026
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Réponse de Sandicliffe

Thank you for your feedback. We are pleased to hear Chris looked after you so well during your purchase and that the handover was seamless.
We are sorry to hear about the long delay with Ford Credit releasing the funds — and understand how frustrating that must have been, especially at the final stage. While this part of the process is outside our control, we do appreciate you letting us know.
Enjoy your new Ford Puma, and please get in touch if you need anything further.

Noté 5 sur 5 étoiles

Thanks Richards

Thanks Richards, I very happy with my mg hs and thought the service was excellent

7 février 2026
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Réponse de Sandicliffe

Thank you for your message. We are really pleased to hear you’re happy with your MG HS and that you found the service excellent. We appreciate your feedback!

Noté 5 sur 5 étoiles

Good friendly helpful staff

Good friendly helpful staff
Good friendly helpful staff. Tom was great. Helped me find the perfect car. Mg zs trophy!

27 décembre 2025
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Réponse de Sandicliffe

Thank you for your feedback. We are glad to hear you found the team friendly and helpful, and it’s great to know Tom helped you find the car. We really appreciate you taking the time to share your experience.

Noté 1 sur 5 étoiles

Shocking service

We have been using this dealership for 3 years (not by choice). Our first car was purchased on PCP (usual pcp terms were explained to us) this was 3 years ago..2 years in we decided to try to upgrade and get a newer model, when we tried to arrange this we were informed our car was purchased on a fixed term loan agreement! We needed to pay the remaining balance of the loan off before we could do anything, thankfully after threatening legal action Sandiacre agreed to fix this and provide us with a new regular PCP for a new vehicle. New said vehicle was due for its first service and we got a call saying we could upgrade for the same price....2 hours spent today, told at the beginning it will be almost identical to the monthly payment you have now...end figure was £200 per month more, fair enough...the sales lad Arron lied and said he never said it would be identical figures...we will not be returning, the showroom floor was dangerously slippy and we witnessed 1 person fall face first to the floor....the whole experience has made me think of sleezy car salesmen

6 février 2026
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Réponse de Sandicliffe

Thank you for taking the time to share your feedback, we are very sorry to hear about the experience you’ve described. This is certainly not the level of service we aim to provide. Please could you contact us directly on customerfeedback@sandicliffe.co.uk so we can discuss this further and look into this for you. We want to understand what went wrong and ensure we address the issues raised.
Thank you again for bringing this to our attention.

Noté 5 sur 5 étoiles

Purchasing a car from Sandicliffe Leicester

Having made a purchase from Sandicliffe Leicester, I have nothing but praise for the manner in which the staff conducted themselves. No pressure was applied by them, they allowed time to think over decisions.

In particular I'd like to mention Mr James Longfield, a font of knowledge, who provided excellent information and guidance, but allowed my wife and I to make our decision in our own time.

A thoroughly professional and enjoyable experience.

Thank you


31 janvier 2026
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Réponse de Sandicliffe

Thank you for your wonderful feedback. We are delighted to hear that your experience at Sandicliffe Leicester was pressure‑free and that you felt supported throughout your decision‑making process.
We really appreciate you taking the time to share your experience, and we’re glad it was an enjoyable one!

Noté 5 sur 5 étoiles

Thank you to Rob Battrick and Shafiq…

Thank you to Rob Battrick and Shafiq Rehman at Sandicliffe Nottingham MG branch, Their attention and help was outstanding during my recent visit , also to Kyle at Service reception for your advice and guidence. It was a great pleasure to visit your Branch and will centainly recommend you to my family & friends. WELL DONE !!!

5 février 2026
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Réponse de Sandicliffe

Thank you so much for your lovely feedback! We’re really pleased to hear that Rob, Shafiq and Kyle were able to make your visit such a positive experience. Your recommendation means a lot to the whole team. We look forward to welcoming you back again in the future!

Noté 5 sur 5 étoiles

Excellent customer service

My partner & I visited the Ford Sandicliffe site in Nottingham with the initial intention of viewing only. We had narrowed down to a couple of vehicles so went in with an open mind. We had both spotted a very nice Ford Focus ST in the “mean green” colour option so decided to enquire further on this car. We were greeted by a sales member there called Errol who we found was highly knowledgeable with all queries we had regarding the vehicle. We then opted for a test drive which was very straightforward.
Both my partner & I knew after the test drive that this was definitely the vehicle we were looking for. We then both asked for further details regarding the car & ran through various payment options which were tailored to us. One thing that I would like to highlight in my review of our journey was that at no point were we pressured into any sales decisions at all. We were made to feel extremely welcome every step of the way.
I have never purchased a vehicle from here before but I fully recommend anyone looking to & I will certainly return when the time comes to change my vehicle in future.
I would like to pass on a huge thanks to both Errol & Ranj who made us very welcome in making our decision. Thanks guys! You are both a huge credit to the team!

4 février 2026
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Réponse de Sandicliffe

Thank you for sharing such a lovely review. We’re delighted that you and your partner had a great experience at our Nottingham site and that the Focus ST was the perfect fit. It’s great to hear that Errol and Ranj made you feel welcome, supported, and never pressured.
We appreciate your recommendation and hope you enjoy your new car. We look forward to welcoming you back in the future.

Noté 5 sur 5 étoiles

Professional Service

Jack was very helpful and friendly during the whole process. The service we received in buying and selling was efficient and professional. This was the third new car we have purchased from Sandicliffe Nottingham and we would be happy to recommend the dealership to others.

4 février 2026
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Réponse de Sandicliffe

Thank you for taking the time to share your feedback. It great to hear that Jack was helpful and friendly throughout, and that both the buying and selling processes felt efficient and professional for you.
We appreciate your recommendation and look forward to welcoming you again in the future.

Noté 5 sur 5 étoiles

Great customer service from Shaf

I had a great experience at Sandicliffe MG Nottingham thanks to Shaf. He was attentive, professional, and provided excellent customer service throughout the entire process. He took the time to listen, answered all my questions clearly, and made everything feel easy and stress-free. It’s refreshing to deal with someone who genuinely cares about the customer experience. I’d highly recommend asking for Shaf if you’re visiting Sandicliffe MG.

Carlos

28 janvier 2026
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Réponse de Sandicliffe

Thank you for your wonderful feedback. We’re glad to hear Shaf provided excellent service and made your experience at Sandicliffe MG Nottingham smooth and stress-free. Your recommendation is greatly appreciated.

Noté 5 sur 5 étoiles

Good friendly helpful staff

Good friendly helpful staff. Richard was great. Helped me find the perfect car. Mg3 trophy!

3 février 2026
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Réponse de Sandicliffe

Thank you for the great review! We're so glad to hear our team looked after you and that Richard helped you find your perfect car.

Noté 5 sur 5 étoiles

Very pleased

Easy, straightforward transaction in a clean warm showroom. Richard was very easy to communicate with. We have actually enjoyed the experience of buying our new car from Sandicliffe.
The complimentary tea's were lovely and not from a machine!
We can recommend this particular dealership on our experience of the whole process of buying a car. Also for the amount of 2nd hand cars they have in stock made finding a car easier. We wasted time trawling around quite a few garages before coming here!!

3 février 2026
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Réponse de Sandicliffe

Thank you so much for sharing this lovely review! We’re delighted to hear that your visit to our clean, warm showroom made the buying experience enjoyable.
We’re also pleased you enjoyed the complimentary teas!
Your recommendation truly means a lot to us.
Thank you again for choosing Sandicliffe — we hope you enjoy your new car!

Noté 5 sur 5 étoiles

A great honest company

I found Sandicliffe Leicester a fantastic company to buy from. From our first enquiry to drive away (James Longfield) our salesman made our purchase very easy and smooth. He answered all our questions very calmly and could not have done any more for us. We were given a very good part exchange on our Fiesta and would buy again from them if we ever go back in the market. A big thumbs up to James and Sandicliffe!

30 janvier 2026
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Réponse de Sandicliffe

Thank you so much for taking the time to leave this wonderful review! We’re delighted to hear that your experience at Sandicliffe Leicester was smooth and enjoyable from start to finish.
James will be thrilled to know his calm approach, clear communication, and support made such a positive difference in your purchase. We’re also pleased you were happy with the part‑exchange offer on your Fiesta. Thanks again!

Noté 5 sur 5 étoiles

Ranj & Monique absolutely fantastic

Ranj & Monique absolutely fantastic
I must admit this has been an very honest sale really helpful and put our needs first
Would definitely recommend this branch and staff

29 janvier 2026
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Réponse de Sandicliffe

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with Ranj and Monique.

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