Sandicliffe Avis 

2 290
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our visit to order our new Motability car was made easy and pleasant by our advisor Maria. She was knowledgeable, gave good in-depth advice about our options whilst listening carefully to our need... Voir plus

Noté 5 sur 5 étoiles

Customer service from the Nottingham branch is amazing. Especially from Jack who helped me make the final decision. I walked in knowing that I wanted a specific car and I had a specific budget in mind... Voir plus

Noté 5 sur 5 étoiles

From the first telephone call to picking up the car, the service, in the person of Jack Browne was exemplary. He took as long as I needed to understand both the finances and the technicalities and the... Voir plus

Noté 5 sur 5 étoiles

I have used the Leicester Sandicliffe transit centre for the last 5 years and they have always been very helpful. Ben is always on hand to answer any question and is not a typical salesman, there’s no... Voir plus

À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

Sandicliffe was formed on Nottingham Road, Stapleford in 1948, starting out as a small garage and workshop where our founding members, Richard Woodhouse and Henry Barton, worked tireless hours to service and repair the cars of Stapleford. 70+ years later, Sandicliffe has expanded to an award-winning motor group, managed under the same family values as it was in 1948. Since then the company has become one of the East Midlands’ most trusted and recognised brands. The company has now grown to 7 locations across the East Midlands including Nottingham, Leicester, Loughborough and Lincoln. From these locations we represent Ford, MG, Mazda, BYD, Xpeng, GWM and Maxus and offer new as well as used car and van sales, servicing and repairs, MOTs, parts. accident repair/ bodyshop services and Fleet. We are still run and managed today as a family business, Sandicliffe has achieved countless awards including Best Customer Care, Best Customer Offers, Best Marketing and Most Environmentally Aware.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 79 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,1

Tous les avis

(2 290)

289 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Dionne Leigh at Loughborough…

Dionne Leigh at Loughborough Sandicliffe was very helpful and knowledgeable with the car I wanted and came to look at.

Showed / told me everything I needed to know. Very polite and didn’t push to get a sale.

28 février 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for taking the time to share your feedback. We’re pleased to hear that Dionne was helpful, knowledgeable, and provided you with a positive experience during your visit. Your comments are appreciated and will be passed on to her and the team.

Noté 5 sur 5 étoiles

Friendly salemans very professional.

2 mars 2026
Avis spontané
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Réponse de Sandicliffe

Thank you so much for your feedback! We’re really pleased to hear that you found our salesperson friendly and professional. Your experience matters to us, and we’re glad we could provide a positive one. If there’s anything more we can help with, please don’t hesitate to let us know.

Noté 5 sur 5 étoiles

Great service

Great service, thanks James. Good quality vehicles. Would recommend.

2 mars 2026
Avis spontané
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Réponse de Sandicliffe

Thank you so much for your kind review! We're delighted to hear that you had great service from James and that you're pleased with the quality of our vehicles. We really appreciate your recommendation.

Noté 5 sur 5 étoiles

Richard was a pleasure to deal with…

Richard was a pleasure to deal with made the whole process easy and pleasant

28 février 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for your feedback. I’m really pleased to hear that Richard made the whole process so easy and pleasant for you.
We appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

My Nana’s car

My nana bought her car from here from Steve. He was friendly, professional and made sure this process was enjoyable and easy. I highly recommend him as a car salesman and I would recommend the garage to anyone that wants a good experience.

27 février 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for your feedback. We are pleased to hear that your nana received such great service from Steve and that the process was smooth and enjoyable for her. Your recommendation means a lot to us.
We will ensure your comments are passed on to him.

Noté 5 sur 5 étoiles

Purchase of a MG ZS

Richard has been amazing, so very helpful, even collected us from the train station, great service, stress free, informative and friendly, definitely will return

27 février 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for the fantastic feedback! We are pleased to hear Richard made everything easy and stress‑free for you. We really appreciate it and look forward to seeing you again.
Thanks again!

Noté 5 sur 5 étoiles

Richard was extremely professional and…

Richard was extremely professional and helpful. He was patient and knowledgable being able to answer all my questions.

26 février 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for your great feedback about Richard — we’re glad he was able to support you so well!

Noté 5 sur 5 étoiles

Excellent service from start to finish.

Excellent service from start to finish.
Nathan Moffett was my representative and he was really helpful and very knowledgeable. He gave me freedom to look around the showroom and time to choose a motor.
All of the information was clear & understandable. I was kept informed of the process of the delivery or my new car & treated with respect.
Nathan also makes a lovely cup of tea.

19 février 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for your lovely review. We're delighted to hear Nathan looked after you so well and made the whole process clear, easy, and enjoyable — tea included!
Enjoy your new car, and please let us know if you need anything.

Noté 5 sur 5 étoiles

We had a brilliant deaer from…

We had a brilliant deaer from Nottingham sandicliffe from start to finish his name was Danny he was excellent customer service was excellent to we love our new puma thanks 🤩

31 janvier 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for your great feedback! We're so pleased to hear Danny looked after you so well, and we're glad you're loving your new Puma. Enjoy the drive!

Noté 5 sur 5 étoiles

James Longfield top man

James Longfield top man, fourth vehicle from him and always so friendly and helpful - would highly recommend

23 février 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for your fantastic feedback! We’re delighted to hear this is your fourth vehicle from James and that he continues to be friendly and helpful. We really appreciate your recommendation!

Noté 1 sur 5 étoiles

Dashcam fiddlers

Loughborough Mazda Servicing

Took my partner's car in for servicing a couple of weeks ago, and we've only just discovered that the mechanics disabled her dashcam without telling us. It's been off ever since, not recording anything for weeks! They didn't leave the car in the same condition it arrived in, and no one bothered to mention this change. If she'd been involved in a road traffic collision that wasn't her fault during that time, we'd have zero dashcam evidence to prove it – that could have been a seriously costly mistake for us.

Absolutely unacceptable lack of communication and professionalism. We won't be using this garage again, and I wouldn't recommend it to anyone.

9 février 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for taking the time to leave us feedback. Please email us on customerfeedback@sandicliffe.co.uk and we will look into this further. Many thanks

Noté 5 sur 5 étoiles

Fantastic service

So we bought a MG HS. We saw Richard Doolan who was so friendly and gave us a great deal on our old car. I'd definitely recommend Sandicliffe motors Loughborough.

20 février 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for your lovely feedback! We're delighted you’re enjoying your new MG HS, and it’s great to hear Richard made the experience so positive. We really appreciate the recommendation. If you need anything at all, we’re always here to help.

Noté 5 sur 5 étoiles

Easy laid back atmosphere

Easy laid back atmosphere, great service and very detailed with all information

19 février 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for your feedback! We’re really glad you enjoyed the relaxed atmosphere and great service. If you need anything else, we’re here to help.

Noté 5 sur 5 étoiles

FANTASTIC customer service

12 février 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for your feedback! We’re really pleased to hear you received fantastic customer service.
If there’s anything else we can help with, just let us know.

Noté 1 sur 5 étoiles

We had an awful experience…

We had an awful experience unfortunately. Should stress our salesman James was great, his management team though were awful.
After 2 visits and a test drive we agreed to pay the asking advertised price for a car. We paid two deposits one for £100 to secure the car & one for £400 at the time of purchase. James went somewhere to get paperwork and was gone an age. On his return he was followed by a man. This man introduced himself as the deputy manager, didn’t sit down or offer us a name. He said he couldn’t sell the car to us. His excuse was the actual manager who they had been speaking to on the phone had been online pricing the day before and made a mistake with the car we were buying. He was away apparently for another 5 days. We asked for this to be escalated. We mentioned consumer law to no avail. We weren’t even offered a compromise price which we would probably have considered.
The deputy managers attitude was appalling, his customer skill’s negligible. We left with no car and no refund for our deposits.
I emailed the company and got the same response, a meagre apology and an offer of £50 eventually got my trouble. Would definitely not return.

15 février 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for your feedback. We are sorry to hear about the issues you experienced during your recent visit. We appreciate you acknowledging the service provided by James, and are sorry that the situation with the pricing error and communication from management left you feeling let down.
We will ensure your comments are shared with the management team for review.
If there is anything still outstanding or anything further you would like us to look into, please contact us on customerfeedback@sandicliffe.co.uk.Many thanks

Noté 5 sur 5 étoiles

New ford focus st x

Just got back from the dealership at Leicester after picking up my new focus st x was worth the traveling down the garage and staff were excellent and gave me an excellent price for my old car very happy with my deal

17 février 2026
Avis spontané
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Réponse de Sandicliffe

Thanks for your great feedback! We’re really pleased to hear you’re happy with your new Focus ST X and the service from our Leicester team. If you need anything else, we’re here to help. Enjoy the new car!

Noté 5 sur 5 étoiles

Absolutely amazing will definitely be…

Absolutely amazing will definitely be back in the future. Dionne answered all the questions and spoke through everything in detail professional highly recommend

17 février 2026
Avis spontané
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Réponse de Sandicliffe

Thank you so much for your amazing feedback! We're delighted to hear you'll be back in the future, and it's great to know Dionne took such good care of you. We really appreciate the recommendation!

Noté 5 sur 5 étoiles

Hi all

Hi all

thanking you all for mynew car,i really appriciate every help i had from danny who with all for me and if im giving the rate in persentage then i will give danny 100%
for his help. i appriciate you all.
thank you again

regarts
Alieu

30 janvier 2026
Avis spontané
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Réponse de Sandicliffe

Thank you so much for your lovely feedback! We’re really pleased to hear you’re enjoying your new car, and it’s great to know Danny was able to support you every step of the way. He’ll be delighted with your 100% rating!
We truly appreciate your kind words and thank you again for choosing us.

Noté 5 sur 5 étoiles

Great place, salesman

Visited Sandicliffe to upgrade our Fiesta to a Puma. Had seen the Puma that interested us (low mileage, ST Line X) but unfortunately reserved. Juggy took our details and said he would look out for similar for us as nothing in stock at that time. True to his word, Juggy called the next morning. The sale on the Car we really wanted had fallen through. We went back that afternoon, had a test drive, loved it. We negotiated a deal (part exchange etc.) and struck a deal we were happy with. Juggy was a pleasure to deal with and a credit to Sandicliffe Ford Nottingham. Thank you Juggy.

14 février 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for sharing your experience. We’re delighted Juggy was able to secure the Puma you wanted and make the process smooth from start to finish. He’ll be thrilled with your feedback. Enjoy your new Puma, and thank you for choosing Sandicliffe Ford Nottingham!

Noté 5 sur 5 étoiles

We had a great experience buying new car

We had a great experience with Monique, who was professional, friendly and calm.

Despite an initial booking error where another staff member claimed we had no appointment, even after an online confirmation and agent verification, Monique immediately put us at ease and guided us through the process seamlessly.

7 février 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for sharing your experience. We’re delighted to hear that Monique looked after you so well. Despite the initial booking mix‑up, we’re glad she was able to put you at ease and guide you through the process smoothly. We appreciate your feedback and will make sure it’s passed on.

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