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Lisez les avis des autres

Noté 5 sur 5 étoiles

I love the Seelbach’s variety and access to so many bourbons. Picking up at the DC location is simple and quick. The people who answer the door are always helpful and pleasant.

Noté 5 sur 5 étoiles

I had recently purchased a bottle and due to the state laws of PA my order was not able to be shipped to me. This was my first experience with Seelbachs pick up which was a super smooth experience. A... Voir plus

Noté 5 sur 5 étoiles

Seelbach's is always fantastic to work with. They are prompt with responses, product comes as advertised, and they ship very quickly. Packages always arrive securely and safe. Customer service is top... Voir plus

Noté 3 sur 5 étoiles

This is an online only merchant. There are no methods of contact other than email. The email and ordering system is not automated to the point that it is hands free of employees. Ordering requir... Voir plus

À propos de l'entreprise

  1. Distributeur de boissons

Écrit par l'entreprise

Seelbach's is an online retail site that provides the best selection of vetted craft spirits. These products are made by craft distilleries from across the country.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

128 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(128)

30 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Blake was awesome …

It took a bit to get my order but Blake was phenomenal! He answered my emails quickly and resolved the issue. I’m excited to try all of the whiskey I ordered and am excited to try more 🍻

9 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Had a delivery issue with UPS. Seelbach's customer support responded immediately and rerouted the delivery to my local UPS Store for pickup. Appreciate the quick response, especially around the holiday.

18 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

First Visit

Met friendly folks at the warehouse to pickup an online order. In fact, as I was the first to pickup agave spirits order - 1 being a tasty 5 Sentidos Sierra Negra de Cuero, Alex gifted me a couple of Seelbach tasting glasses. Cool!

11 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Tough Shipping, Great Support

I had a heck of a time getting my complete order to show up, but Jayro was there every step of the way to make sure I was taken care of. Really appreciate the top notch support, even when shipping companies weren’t helpful.

2 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I can’t say enough good things about…

I can’t say enough good things about the customer service. They have gone out of their way to ensure the shipment was extremely fast and made not in time for my wife’s birthday. They are an amazing group

3 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic support team

I look forward to my daily emails from Seelbachs, always something interesting. My most recent purchase had several issues with the shipping company, but contacting customer service always solves the problem quickly. A great place to find rare and unique whiskey, with awesome customer service!

28 octobre 2025
Avis spontané
Logo de Seelbach's

Réponse de Seelbach's

Thank you Jayson! Greatly appreciate the support

Noté 1 sur 5 étoiles

Ordered a couple of bottles and then ghosted…

Ordered a couple of bottles of Anejo for a friend's birthday gift on 10/8/25 knowing it was two and a half weeks away. Plenty of time, right? Oh, how I was so wrong. 2 weeks later on it's scheduled delivery date of 10/22/25, I get a notice from the shipping company that the delivery date was updated to 10/29/25. Since that date was past the birthday, item would not arrive in time. Contacted Seelbach's customer service to see what was going on and if the new date was accurate and they stated, "Unfortunately, your order was sent back to us because of compliance issues with UPS."

So they had compliance issues and chose not to inform the customer? I had to request info from them due to an issue they caused. Take it for face value but seems like bad practice to leave your customers in the dark.

Now I have no gift for my friends birthday and will have to do some last minute shopping because Seelbach's couldn't inform their customers about not meeting basic shipping requirements which delayed the item.

NOTE: if I could leave a review on their site, I would but they have removed that option on their website, SHOP, and Google. So convenient you can no longer leave reviews, huh...

21 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered a bottle of Spiced rum and…

I ordered a bottle of Spiced rum and nowhere on the
website or order was there any indication that I was not getting a standard 750 ML bottle. Imagine my disappointment when I opened the package and found a mini 375 bottle. VERY SHIFTY! I will never order from them again and suggest you find a more honest place to make your purchases.

17 octobre 2025
Avis spontané
Logo de Seelbach's

Réponse de Seelbach's

Hi Chris I do apologize because you are correct. Unfortunately the bottle size was not on the product page when we switched to our redesigned website. I’ve made sure it’s included now. I’ve also gone ahead and refunded the bottle so please enjoy it on us!

Noté 5 sur 5 étoiles

This company is Great

This company is Great! They have put together not only a great company, website, & app with a great selection of spirits but they kept the human touch - which I think many other companies have lost. From the detailed descriptions of the spirits so you can make a great custom choice for yourself. But they continue with an follow up email thanking you for your purchase & and not in a mechanical short, inhuman email, but it’s sincere thank you for supporting the company email and then from there letting you know when the shipping labels made when your when your product was shipped and with this great experience, they’ve got a customer for life. I am happy to explore many spirits and options that they have to share with friends and family for years to come thanks. Great job Seelbach’s - Jon A

13 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I have been dealing with Seelback since…

I have been dealing with Seelback since "Field of Dreams" whiskey was introduced. Blake was able to obtain one of the last shipments of the original year of the players series. The spirits that they carry are not the standard varieties you can find at your local liquor store, but are top shelf, at least, what I purchase.

Any issues I have ever had, and there were a few, have always been handled quickly and very efficiently. And the apologies when I pick up at times included something a bit extra. The glasses are wonderful.

Efficient and very welcoming staff.

13 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent communication from order to…

Excellent communication from order to pick up. Great and unique products as well. Great service!

17 septembre 2025
Avis spontané
Logo de Seelbach's

Réponse de Seelbach's

Thank you, Chris! Love to hear that you had a great experience

Noté 4 sur 5 étoiles

Great product, hours are tricky

It’s a great place to find awesome bottles and products. Only thing keeping it from 5 stars are the hours. No weekend hours makes it really hard to go more often.

29 août 2025
Avis spontané
Logo de Seelbach's

Réponse de Seelbach's

Thanks for the feedback, John!

Noté 5 sur 5 étoiles

Top Shelf

Seelbach’s has gone above and beyond my expectations several times. Ordered Tuesday arrived Thursday just in time for visiting friends the weekend. Always Top Shelf customer service and available products.
Thank You.

28 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Choices-Pricing-Customer Service

Seelbach's has a great selection, great pricing and great customer service. I had made mistake on my order, emailed Seelbach's, and it was corrected right away. I have ordered multiple times for those reasons, and I will continue to. Thank you Seelbach's

30 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

In a recent order there was a warehouse…

In a recent order there was a warehouse mistake that didn't allow me to receive a bottle I had purchased because it had turned out to be out of stock. When I contacted Seelbach's about this they promptly offered to replace that bottle with something else and even paid the difference + shipping to make it right!

14 juillet 2025
Avis spontané

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