Quality items. Bought the Peace bracelet for a friends retirement. The Chakras multi colour for myself. Both posted efficiently and packed in small hessian bag Would recommend this Company
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Lisez les avis des autres
Everything was great from ordering to receipt. Now five months later, my bracelet has fallen apart. Sehaya have offered a replacement for £9.99, instead of the full refund or replacement that I shou... Voir plus
well made earrings,quick delivery ,came in a nice little bag,good price.i bought these earrings for my grandaughter to wear at her dad,s wedding.The reason i bought them was they appeared to be inten... Voir plus
The bracelet is lovely better than expected the different lovely coloured stones the attachment is a silver like button with a pattern and slips through the leather Bought it as a present for daug... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a UK based company of handmade jewellery with natural stones and gems
Coordonnées de contact
60 Windsor Avenue, SW19 2RR, London, Royaume-Uni
- sales@sehaya.com
- www.sehaya.com
4,5
Excellent
524 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Just good and it would be nice not to…
Just good and it would be nice not to keep getting these reviews everyone you buy from wants one and it gets tideous and stressful if we don't like you we won't buy from you again that should be good enough
28 avril 2025
Réponse de Sehaya
Hi Jo,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
We are very sorry if you received an invitation to review your experience more than once... The reviews not only help us to maintain high standards and improve whenever possible but also helps people that have never shopped by us before get an insight on what experience they should expect.
Best regards
Réponse de Sehaya
Hi Rob,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi Jane,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
We do appreciate your continuous support and we cannot thank you enough for that
Best regards
Réponse de Sehaya
Hi Graeme,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Very pleased with my purchase
Very pleased with the piece I purchased, it was just what I was looking for….
28 avril 2025
Réponse de Sehaya
Hi Nigel,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Arrived quickly and were exactly as…
Arrived quickly and were exactly as advertised. We'll made and comfortable to wear. Very pleased.
30 avril 2025
Réponse de Sehaya
Hi Della,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi David,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Prompt delivery great quality
The necklace arrived very quickly .
I was very pleased with the necklace it is very pretty . I purchased it for my Grandaughtercc bc as part of her birthday present and she was delighted with it .
23 avril 2025
Réponse de Sehaya
Hi Poppy,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Great service and timely delivery.
24 avril 2025
Réponse de Sehaya
Hi Kevin,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi Joanne,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Overall good coms and good value for…
Overall good coms and good value for money, delivered on time..
22 avril 2025
Réponse de Sehaya
Hi Ian,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Chakra bracelet strung together in leather
Bought a chakra bracelet for my daughter for her children in February and it broke on second day of wearing it.
Emailed them on three occasions, but never received a reply, so I called customer services and was told they don’t make chakra bracelets in leather and she hung up on me
29 avril 2025
Avis spontané
Réponse de Sehaya
Hi Sue,
Thank you for taking the time to leave a review
We actually emailed you a few hours before your review. As mentioned in that email, we missed your previous communication due to a system error... We upgraded our email platform and there was a glitch we didn't notice early enough and we actually couldn't see some emails... We sincerely apologise for that.
However, we have already confirmed that we will send you a replacement which has actually been processed and you should receive within the next few days
Our contact information can be found on our website. As you can see there, we do not have a phone number and therefore it is not possible to call our customer service. We do customer service via email or via direct messages on Facebook or Instagram. We have no idea who you may have called but it is definitely not someone associated with our business by any means.
I hope the above clarifies the situation and offers you some reassurance that your issue will be handled appropriately
We would kindly request you to check your inbox (or spam folder if needed) to locate our response and we hope that you will reconsider your rating and amend it
In any case, we do apologise for the delay in dealing with this issue
Best regards
Réponse de Sehaya
Hi Amanda,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Lovely jewellery at affordable prices
Lovely jewellery at affordable prices. Excellent service *****
6 avril 2025
Réponse de Sehaya
Hi Paula,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi Stal,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Fast delivery
Fast delivery. Lovely little single stone bracelets. Wouldn’t be without my hematite one. Great sale prices as well.
26 mars 2025
Réponse de Sehaya
Hi Lauren,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi Mihaela,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
The earrings arrived broken
The earrings arrived broken. I emailed photos to Sehaya immediately and have received a response. As requested, they have issued a full refund. Apart from arriving broken the earrings are not as vibrant as advertised. I'm disappointed on several levels.
29 mars 2025
Réponse de Sehaya
Hi Earlene,
Thank you for taking the time to leave a review
However, we are a bit disappointed from the 1-star rating on a service review... As previously advised, the earring must have been damaged in transit. Unfortunately it is impossible to have 100% success rate and some orders inevitably go wrong.
As you mentioned, we did prompt action and we issued a full refund for you so we don't understand why you reviewed our service with such a low rating... We would appreciate if you could reconsider.
In any case, thank you again for your feedback
Best regards
Overall pleased with the bracelet
Overall pleased with the bracelet, although, I understand that because turquoise is a natural stone and colour varies I did expect it would have more brilliant blue, all the stone is very dark.
25 mars 2025
Réponse de Sehaya
Hi Pauline,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi Andrew,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
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