Quality items. Bought the Peace bracelet for a friends retirement. The Chakras multi colour for myself. Both posted efficiently and packed in small hessian bag Would recommend this Company
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Lisez les avis des autres
Everything was great from ordering to receipt. Now five months later, my bracelet has fallen apart. Sehaya have offered a replacement for £9.99, instead of the full refund or replacement that I shou... Voir plus
well made earrings,quick delivery ,came in a nice little bag,good price.i bought these earrings for my grandaughter to wear at her dad,s wedding.The reason i bought them was they appeared to be inten... Voir plus
The bracelet is lovely better than expected the different lovely coloured stones the attachment is a silver like button with a pattern and slips through the leather Bought it as a present for daug... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a UK based company of handmade jewellery with natural stones and gems
Coordonnées de contact
60 Windsor Avenue, SW19 2RR, London, Royaume-Uni
- sales@sehaya.com
- www.sehaya.com
4,5
Excellent
524 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Sehaya
Hi Lesley,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
I’ve bought a few items from Sehaya and…
I’ve bought a few items from Sehaya and they never disappoint. Quality jewellery that’s very well made. The customer service is great too 🤗
7 mars 2025
Réponse de Sehaya
Hi Maria,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Absolutely beautiful jewellery and a…
Absolutely beautiful jewellery and a fabulous, fast service. I'd certainly recommend and use again.
7 mars 2025
Réponse de Sehaya
Hi Kezza,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi Colin,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi Sharon,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
It's a very good product
It's a very good product, the rainbow bracelet, it came in good time, well made looks nice. It was a birthday present for my partner and she loves it. So all good 👍
23 janvier 2025
Réponse de Sehaya
Hi Jamie,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Ear rings disappointing
Ear rings disappointing. Illustration appeared sparkly and rounded but just thin flat pieces in arrival. Such a shame.
25 janvier 2025
Excellent produces with speedy delivery
25 janvier 2025
Réponse de Sehaya
Hi Antony,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
I recently ordered from Sehaya
I recently ordered from Sehaya, and overall, I'm quite pleased with my experience. The jewellery is beautiful, vibrant, and of excellent quality, making it a great value for money. I’ve purchased a few items, including a lovely bracelet and necklaces, which were exactly as advertised on their website. However, I did encounter a minor issue with the fit of the Tibetan Jasper bracelet, as it couldn't be adjusted to comfortably fit over my hand, which was a bit disappointing. Despite this, I highly recommend Sehaya for their gorgeous, striking pieces, and I'll definitely be shopping with them again.
17 janvier 2025
Avis spontané
Happy customer.
It’s the second time I’ve purchased something from Sehaya and again I’m happy with the item bought and the service I’ve received.
31 décembre 2024
Réponse de Sehaya
Hi Kim,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
We really appreciate your continuous support
Best regards
The items are great quality
The items are great quality. My partner and I absolutely love them!
22 décembre 2024
Réponse de Sehaya
Hi Anna,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Fast delivery gorgeous product
Love my bracelet from my husband so much i ordered him a hematite one he loves it
25 décembre 2024
Réponse de Sehaya
Hi Sophie,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi Stephen,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Earrings
I have bought two sets of earrings in the past. The second set arrived broken but but the customer service was very quick to correct this.
25 décembre 2024
Réponse de Sehaya
Hi Kim,
Thank you for taking the time to leave a review, we appreciate it
We would also appreciate it if you could provide us some further feedback on why you rated our service with 3-stars, since we resolved the issue promptly
In any case, thank you again
Best regards
Poor customer service
Terrible company won’t reply to any of my messages and emails after a bracelet started to breakaway. Don’t buy this rubbish it’s a waste of money.
3 janvier 2025
Avis spontané
Réponse de Sehaya
Hi Antoni,
Thank you for taking the time to leave a review
However, it is very unfortunate to see that you have twisted the facts and sadly Trustpilot won't support small businesses when customers leave false reviews, even if proof is provided...
Our refunds policy is very clearly laid out in our website. All orders are eligible for a full refund or a free replacement for any issue that may arise within one month of delivery.
Your order was placed 8 months ago and therefore it is not eligible for a free replacement. However, we did respond to your query and we offered you to send you a replacement for a small fee, pretty much at cost price.
Since you have chosen to decline this offer, I am afraid we cannot assist you any further
Best regards
Great quality and price bought 2 for me…
Great quality and price bought 2 for me and wife ,very happy with both
24 novembre 2024
Réponse de Sehaya
Hi Nerijus,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Item is exactly as description , shape and size perfect 👌
I’ve ordered a tiger eye bracelet, I’ve received my order in two days (in London), item was exactly as description, size and color also.
Thank you
26 novembre 2024
Réponse de Sehaya
Hi Alireza,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Dazzling in every way
Lovely items true to photo and descriptions excellent quality beautiful packaging great price fast delivery and kept up to date regarding delivery
25 novembre 2024
Réponse de Sehaya
Hi Vicky,
Thank you for taking the time to leave a detailed review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Arrived quickly as sold.
25 novembre 2024
Réponse de Sehaya
Hi Carl,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
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