I took a bit longer to write the review but only because I was waiting for the 'yes'. Tara was amazingly helpful, she guided me through the process and made sure to have my engagement ring ready even... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have just purchased a ring for my 30th Birthday. Urvi was so helpful and sent me so many options and was so patient with me. They gave me lots of information about the pieces and even had a ring mov... Voir plus
Joby at Shining Diamonds in Brighton helped us select our wedding band rings a couple of months ago. He was friendly, knowledgeable and helpful as we were only browsing initially and his help led us... Voir plus
Our experience at this place couldn't have been better! Kulraj S.was the most kind, helpful and knows everything there is to know about jewelry. He also did his best so we could get the ring (which ne... Voir plus
À propos de l'entreprise
- Bijouterie
- aussi dans
- Bijoutier
Écrit par l'entreprise
- Best Prices
- If you find it cheaper on any other website, we will beat it, Guaranteed!
- Top Customer Service
- We respond to 90% of our customer service requests within 4 working hours and 100% within 1 working day. If you have a problem or just have questions, we will resolve it, Guaranteed!
- Beautiful Craftmanship
- All our diamond jewellery is certified. We are confident you will love our craftmanship and we offer a full 30 days hassle-free returns policy on every online purchase. You can't go wrong with us, Guaranteed!
Coordonnées de contact
10a, Hatton Garden, EC1N 8AH, London, Royaume-Uni
- +44 (0) 207 404 7305
- sales@shiningdiamonds.co.uk
- www.shiningdiamonds.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Charlie was tremendously helpful…
Charlie was tremendously helpful throughout the process, clearly explaining how diamonds are graded, and giving clear and transparent feedback to our questions. He spent a lot of time responding to our queries and managed to find us a great deal. Would really recommend.
Great experience with Eleanor in store!
Went into the shop without any prior knowledge of rings and was helped by the very helpful Eleanor who sat down with me and went through each element of the design process. Wouldn’t have been able to do the ring design without her and the end result was incredible. A great shop with great staff. Thanks!
Shining Diamonds 5 stars what amazing…
Shining Diamonds 5 stars what amazing staff! I was looking at engagement rings online and came across these guys Julianne From the Hatton Gardens store contacted me and helped me all the way communication was truly amazing all the way through! After receiving the ring back up in the midlands the customer care she gave me was outstanding! I had to have the ring resized and she made it all happen! If you’re looking to buy jewellery I’d recommend these guys are you’re go to.. Julianne thank you for such amazing service you gave.
100% recommend. Talk to Clarice.
Clarice has been a star throughout the whole journey! She has good attention to detail and easily sus things out for prospective marriages and therefore aided me in choosing a ring that my partner adores. Clarice is recommended for her service, honesty and reliability.
Helpful staff with competitive prices
Tara was extremely helpful when I went in to buy a placeholder engagement ring. She listened to the preferences I conveyed and suggested a few suitable options, giving competitive prices and answering all questions.
Eleanor provided amazing customer…
Eleanor provided amazing customer service 10/10
I had a wonderful experience
I had a wonderful experience! Julianne was so kind, answered all my doubts and questions everytime. Communication with her was really easy, specially if you are overseas and went above and beyond to assist me remotely. She was really patient, guide me through the entire purchase process with professionalism and care, help me feel confident with my decision and kept me informed at all times. Customer service was outstanding, truly appreciated and highly recommended! Also, the ring is beautifully made and fits perfectly. I would definitely buy here again (this is my third purchase).
A first class service.
We are given a first class service by Joby, shown a great range of ring options, and the details were comprehensively explained. This allowed us to select a gorgeous emerald and diamond ring to celebrate a milestone birthday.
Clarice was very helpful throughout my…
Clarice was very helpful throughout my ring purchase journey and answered all of my many questions!
Hayden was also very helpful when I picked up the ring and it was beautiful to see it for the first time thank you so much to the both of you.
The service was fantastic
The service was fantastic. Julianne was very helpful throughout the process. Delighted with the quality and the outcome!
Sold 2 rings
I recently sold two rings to Hatton Jewellers and the entire process was great. They offered a fair, transparent price and handled everything with absolute professionalism. The transaction was smooth, quick, and stress-free. I highly recommend them if you are looking to sell your jewellery to a trusted business. Communication was via WhatsApp & telephone.
We had a lovely experience at Shining Diamonds, The Lanes, Brighton
We had a lovely experience at Shining Diamonds, The Lanes, Brighton. We had two custom made rings created, an engagement ring and eternity ring. Joby was professional, knowledgeable and guided us through the process carefully. We are so delighted with our purchases, the quality is lovely. It was such a good choice to go to Shining Diamonds in Brighton.
Shining Diamonds Brghton - Joby 5 stars
Joby, was extremely helpful and made this a wonderful experience.
Absolutely amazing service
Absolutely amazing service. Jas and Raj really took care of us and ensured we found the most perfect ring.
Charlie was incredibly helpful…
Charlie was incredibly helpful throughout the process of buying an engagement ring for my partner. Great attention to detail, such a variety of options and very thorough. Thank you Charlie!
Bronnie was very helpful in helping me…
Bronnie was very helpful in helping me choose a ring and necklace for my wife's Birthday.
Shining Diamonds Brighton: amazing rings and great service
We’ve just picked up our wedding rings from Shining Diamonds in Brighton and couldn’t be happier with them.
Massive thank you to Charlie, who was so friendly and helpful throughout the whole process.
To be honest, we knew very little about the different types and styles of rings when we went in, but Charlie explained everything really clearly, gave us some good advice, and helped us settle on the right choice. And we’re so chuffed with the result.
Tara provided great service
Tara provided great service. Thank you for everything!
Charlie was great
Charlie was great. Explained the entire process from sizing to ordering to timeframes very clearly, made the process of getting our wedding bands very simple.
High quality products and an welcoming experience.
We had an amazing experience by using this lovely shop with welcoming team. Received all asked information and the most important they’re offering high quality items with such big range. So happy with my ring and appreciated young lady advised and helped with choice.
Fingers crossed. Will love to see you again to purchase another one of your excellent item. Very kind regards. Ilona.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








