They have a lot of out of stock items listed as in stock. The way they deal with this is they cancel the order without ever notifying you that they cancelled it and without telling you why it was canc... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Placed order from their website, items that were available to purchase not indicating OOS or backordered then received email a couple days later that items were backordered. I asked about replacing wi... Voir plus
L'entreprise a répondu
ShopMedVet is our place to go to for anything needles and syringes. They always have great pricing. We sadly often miss (like last order) when it was vouchers time (dang, we could have scored several... Voir plus
L'entreprise a répondu
Trustworthy company that makes it easy to procure general meds and controlled substances for our lab. All questions about order or account status can be quickly resolved with the live chat on the site... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Med-Vet International has been a retailer of medical products since 1984. Whether it's scrubs or stethoscopes, syringes or sutures, we have been offering top quality products at prices well below the retail prices of most other companies. At Med-Vet International your satisfaction is our #1 priority. Unlike our competitors, we allow anyone to view our products and shop with us. While some products are restricted to licensed professionals or by state laws, we can ensure that you will receive the highest quality medical and veterinary supplies.
Coordonnées de contact
13822 W Boulton Blvd, 60045, Mettawa, Etats-Unis
- 800-544-7521
- customerservice@shopmedvet.com
- www.shopmedvet.com
1,9
Bas
76 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
excellent customer service
19 février 2024
Avis spontané
Réponse de shopmedvet.com
We're glad to hear you had an excellent experience with our customer service. We appreciate your support!
Rebecca was very helpful
Rebecca was very helpful. She allowed me to ask as many questions as need and even gave me time to look up some of the information she needed. It was a good experience.
5 février 2024
Avis spontané
Réponse de shopmedvet.com
Thank you for your wonderful feedback! We're delighted to hear that Rebecca was able to assist you so thoroughly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
Quick response and very helpful
Quick response and very helpful! Smooth ordering process!
29 janvier 2024
Avis spontané
Réponse de shopmedvet.com
We're glad to hear you found our response quick and the ordering process smooth. We appreciate your support!
Rebecca did a fine job getting my…
Rebecca did a fine job getting my shipments in order.
18 janvier 2024
Avis spontané
Réponse de shopmedvet.com
Thank you for your kind words! We're thrilled to hear that Rebecca helped get your shipments in order. We appreciate your feedback!
Nothing but Good Things to Say!
Surprised/Confused after seeing so many 1 Star reviews because my experience was the polar opposite. I placed my order for a box of syringes Thursday, December 21st and received it on the 27th. When you take into consideration all the extra packages being shipped for Christmas, 6 days isn’t bad. Customer service was also great. When I placed my order I requested information regarding the cost of expedited shipping and received a call early the following morning. I would absolutely recommend this company to someone else and I’ll will certainly be doing business with them again.
27 décembre 2023
Avis spontané
Réponse de shopmedvet.com
Thank you for your wonderful review! We’re thrilled to hear about your positive experience, especially during the busy holiday season. Your recommendation means a lot to us, and we look forward to serving you again soon!
Not a waste of time
Rebecca was able to quickly and expertly provide the necessary information. We need more Rebeccas in the world.
22 décembre 2023
Avis spontané
Réponse de shopmedvet.com
Thank you for the fantastic review! We're so glad Rebecca could assist you so effectively. We agree more Rebecca's would definitely make the world a better place! We appreciate your support!
Qucik's response from an actual human
Qucik's response from an actual human. They provided me with the info needed, and I was on my way.
18 décembre 2023
Avis spontané
Réponse de shopmedvet.com
Thank you for the great feedback! We’re glad to hear you received quick, helpful responses from our team. Your satisfaction is our priority, and we appreciate your support!
Trusted
Their shipping is fairly quick. I have purchased over 5 times from them with absolutely no issues. They definitely are a trusted seller.
9 décembre 2023
Avis spontané
Réponse de shopmedvet.com
Thank you for your wonderful review! We’re thrilled to hear you’ve had such positive experiences with us. Your trust means a lot, and we look forward to serving you again!
Star for There Service
The people that work there and the products that I receive have been exemplary there is absolutely nothing wrong that I can think of with these people they are an excellent service and they bright light to the community to us people who need to rescue animals when needed and have the products come from MedVet. They have for surprise me for years on how quickly they get the products to you and to me and I am just happy that they are around and that they produce a great product and I want to tell them thank you thank you from the bottom of my heart you guys are awesome
5 octobre 2023
Avis spontané
Réponse de shopmedvet.com
Thank you so much for your heartfelt review! We’re incredibly grateful for your kind words and support. It’s wonderful to hear how our products and service have made a positive impact on your efforts to rescue animals. Your appreciation truly inspires us to keep doing our best. Thank you for being such a valued part of our community!
Great Value, Great Products, Great Service
This is my first experience and I can say I am so pleased with the service. I ordered online and everything was correct when I received it after a few days. I ordered two type of needles and I received exactly what was posted online. The value, the online ordering and shipment time was Excellent. I will definitely do business with them only from now on. Thank You shopmedvet.com! I received Excellent Service.
22 septembre 2023
Avis spontané
Réponse de shopmedvet.com
Thank you for your fantastic review! We’re thrilled to hear about your positive first experience with us. Your satisfaction means a lot, and we look forward to serving you again!
The worst company I've ever worked with. AVOID AT ALL COST
This company of thieves have given me the worst customer experience I have ever had when working with a business. I simply wanted to return an order I made with them and get a refund. THATS IT. ALL I WANTED WAS A SIMPLE REFUND. However, Dan and Liz have lied through their teeth to me through this entire process. It amazes me that anyone would hire these clowns.
I had to call them on 6 separate occasions just to get a return slip even sent to me. SIX!!!! Each call before that telling me that they would send it to me by the end of the day. What a load of **** that was. I had to call them EVERYDAY until they finally did their job EVEN THOUGH they have a 30-Day Money Back Guarantee.
After I sent back the unopened, undamaged, completely fine products, still not a dime has been returned to me. Even after I called Dan back asking where my refund is. Still nothing. These people are liars and thieves.
Avoid this tragic excuse for a business at all costs. Don't even risk it. The reason you're even looking here is because your gut is giving you a bad feeling about them. Trust your gut.
12 juillet 2023
Avis spontané
Réponse de shopmedvet.com
’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. We strive to provide excellent customer service, and it’s clear we missed the mark. I understand how frustrating it must have been to deal with the return process, and I sincerely apologize for the inconvenience caused. Thank you for your feedback.
Avoid this business like the plague
I cant even begin to explain the horrible customer service and the incompetentcy of this company and the manager "Dan." They clearly don't care about their customers after they take your money. I got the run around for weeks just for Dan to be disrespectful and condescending. Thats what you get for giving this company your business.
13 juillet 2023
Avis spontané
Réponse de shopmedvet.com
I’m truly sorry to hear about your experience and appreciate you sharing your concerns. It’s disappointing to learn that our service did not meet your expectations. We take feedback seriously and will address your concerns with our team, including Dan. Thank you for your feedback.
Wonderful customer service
When I needed help, I used there chat feature and within 3 minutes my issues were fixed. Great people
27 juin 2023
Avis spontané
Réponse de shopmedvet.com
Thank you for the fantastic review! We’re thrilled to hear that our chat feature was able to help you so quickly. Your satisfaction is our priority, and we appreciate your kind words!
Agent was very helpful
Rebecca was very helpful. She let me know about the current status of my order and provided me good options as fast as possible
26 juin 2023
Avis spontané
Réponse de shopmedvet.com
Thank you for your wonderful feedback! We’re glad to hear that Rebecca was able to assist you and provide timely updates. We appreciate your support!
Lizz answered all my questions and send…
Lizz answered all my questions and send what I requested right away.
15 juin 2023
Avis spontané
Réponse de shopmedvet.com
Thank you for your kind words! We're thrilled to hear that Lizz provided you with prompt and helpful service. We appreciate your feedback!
Slow delivery
I order needles on April 24 and was still waiting for their delivery on May15th. This was an item I needed asap.
They were very good at canceling the order.
15 mai 2023
Avis spontané
Réponse de shopmedvet.com
I’m very sorry to hear about the delay with your order. We understand how important timely delivery is, especially for essential items.
Great customer service.
10 mai 2023
Avis spontané
Réponse de shopmedvet.com
Thank you for the positive review! We’re glad to hear you had a great experience with our customer service. We appreciate your support!
Difficulty in dealing and payment…
Difficulty in dealing and payment methods no. I recommend this store
10 mai 2023
Avis spontané
Réponse de shopmedvet.com
I’m sorry to hear about the difficulties you faced with our payment methods. Your feedback is important to us, and we’re always looking to improve. If you’d like to share more details, please reach out directly. Thank you for your input.
Allison was very helpful and answered…
Allison was very helpful and answered all my questions.
24 avril 2023
Avis spontané
Réponse de shopmedvet.com
Thank you for your kind words! We’re thrilled to hear that Allison was able to help and answer all your questions. We appreciate your support!
Réponse de shopmedvet.com
Thank you for the great review! We’re glad you’re happy with our selection and prices. We appreciate your support and look forward to serving you again!
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