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Lisez les avis des autres

Noté 5 sur 5 étoiles

I can't believe the service I've had today😃 We travelled from Leyland Lancashire to the shop in Huddersfield. We were met by Sue and given a VIP service, the wigs I wanted to see were waiting for me... Voir plus

Noté 5 sur 5 étoiles

I ordered a clip it curly hairpiece recently and received excellent service. The hair piece is exactly as stated and the colour is perfect. Having order 2 from an eastern country and return both as... Voir plus

Noté 5 sur 5 étoiles

Honestly, the best wig website in the UK. The wigs are shown in lots of colours per style and their '360 degree view' and 'What's inside' features make it easy to choose. I've been using SimplyWigs fo... Voir plus

Noté 5 sur 5 étoiles

Excellent returns policy if the Wig doesn't quite suit you. Very fast turnover. High quality wigs. Excellent website which really gives the consumer the best online experience possible. Most important... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Événements & divertissement

Informations provenant de diverses sources externes

Simply Wigs offer a range of wigs and hairpieces. Ranges include Raquel Welch, Revlon, Tressallure, Rene of Paris, Noriko and Louis Ferre.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

94 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(94)

19 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I can't believe the service I've had…

I can't believe the service I've had today😃 We travelled from Leyland Lancashire to the shop in Huddersfield. We were met by Sue and given a VIP service, the wigs I wanted to see were waiting for me to try on, Sue made sure that they fitted properly and suited my face, I am overjoyed with the wigs ( I bought two ) and it has already given me a boost of confidence, thank you again Sue. Please don't hesitate to use Simply Wigs, as the service is fantastic 👌

11 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Best Wig Website in the UK.

Honestly, the best wig website in the UK. The wigs are shown in lots of colours per style and their '360 degree view' and 'What's inside' features make it easy to choose. I've been using SimplyWigs for about 10 years and never been disappointed.

5 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and product

I ordered a clip it curly hairpiece recently and received excellent service. The hair piece is exactly as stated and the colour is perfect. Having order 2 from an eastern country and return both as the quality was dismal, it's a relief that a small company in Yorkshire is keeping up the standard.
I live in Norfolk but come from Yorkshire.
Well done, everyone

8 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Friendly, helpful and knowledgeable team

Getting alopecia in my 40s hit me like a truck as my whole identity was my natural blonde curly hair. I stumbled across this website at 2am one night. I placed an order and it arrived really quickly, beautifully packed with a little chocolate to make you smile. It didn't fit, turns out I have a large head! I was able to return it and received a full refund. Amy talked me through different options and I ordered a new one, which was perfect. I've since ordered 2 more from Simply Wigs. Special shout out to Emma who helped with an order I placed this week for a special occasion and needed it fast. This team are amazing. One tip, some colour's may not be in stock, if you need it fast like I did, get in contact with them, they will advise what they have and if not will give you an idea on how long it will take. Thanks again and 100% recommended.

3 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

I honestly cannot recommend Simply Wigs enough. The level of customer service is akin to the real British levels of excellence.
I had an event last month and ordered a wig that I loved, it wouldn't arrive in time (my fault for getting too excited and not reading everything) but the wonderful customer service gave me a fabulous alternative which was perfect . Now want the alternatives in all colours 😍.
I looked at another site today because wigs aren't cheap but I couldn't find a telephone number number for them, another site said no returns. I'll stay with Simply Wigs. Excellent advice, excellent customer service, REAL people to talk to instantly and in my very new experience of wearing wigs, a Web site that gives you a so much advice.

19 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Beautiful hairpiece!

Received my Cayenne halo wig today soo pleased with it it's absolutely perfect! And beautifully packaged. Communication excellent and received earlier than expected! Will definitely be recommending:)

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Prompt delivery with great service

Bought a few treatment products for my synthetic wig for the first time on the simply wigs website and the items came very well packaged and promptly.
I am really impressed with the care that was put into the packaging.
I can’t wait to try the hair products now and share my results.

8 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

First time ordering from Simplywigs

First time ordering from Simplywigs.

I actually don't own a wig. However, their heat protection spray for human hair is rated highly on the Yuk app for not being toxic and I'm thrilled with the purchase.

The items arrived super quickly and were packaged great! I appreciated the attention to detail of adding a Ferrero Rocher into my order and the items were wrapped in purple tissue paper as well. It's the little things! 😊

Excellent company, thank you! Will be ordering again.

18 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Ellen wille perucci collection

Ordered my beautiful wig Ellen wille Drive mono part in light Bernstein rooted after speaking to a lovely young lady that assured me my wig would be delivered in time for my forthcoming holiday so I ordered on the Wednesday morning and wow she was correct it actually arrived the following day. Excellent service I wouldn’t hesitate to buy from this company again. Many thanks

4 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service.

I emailed with a query and received an almost instant phone call. I spoke with Amy who was extremely helpful and also very kind.
This kind of customer service is what’s missing with so many companies these days. It shouldn’t be surprising but it is.

31 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Had my first visit at Simply Wigs…

Had my first visit at Simply Wigs recently. They were fantastic. Was greeted by Sue who was just so patient and caring. She was very knowledgeable and I left with a wig I was really happy with as very similar to my own hair. Thank you Sue for making the whole experience enjoyable.

8 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered the Ava bob in a colour that…

Ordered the Ava bob in a colour that was almost identical to my own hair colour and style.Nobody available as they don’t work weekends.Received a email just now saying it’s out of stock and is a approx over 2 weeks wait as Royal Mail deliver dubious that it will be even here for Christmas.Nowhere on this site does it say it’s not in stock or a exceptionally long wait after they have took over £180. Ordered this after suffering extreme frontal hair loss and a stroke this has devastated me when I’m not allowed to get stressed due to bigger stroke risk.There is zero wigs similar now have to wait over a week for refund so unable to buy anywhere else now.Absolutely livid unsympathetic staff unhelpful cut me off on the phone too.ruined my day as though I’d have a wig in a few days now u have to wait weeks my life is now ruined as starting with agoraphobia.Do not shop here🥲

22 novembre 2025
Avis spontané
Logo de Simplywigs

Réponse de Simplywigs

Thank you for leaving your feedback. We’re genuinely sorry that your experience has caused you upset, but we do feel it’s important to clarify what happened.

Our Customer Services Manager spoke with you with kindness, courtesy and patience throughout the call. Describing our team as unsympathetic or unhelpful doesn’t reflect the interaction that took place, and we feel this part of your review is not fair to the staff involved.

We apologised immediately that the wig was unexpectedly out of stock and explained that your refund would be processed straight away. When you requested to speak with a Manager, the call was accidentally disconnected - something we apologised for sincerely and without hesitation.

We understand that you were distressed, and we’re sorry for the circumstances that led to your disappointment. However, your manner on the call was very challenging for the team, and it did leave them feeling unsettled.

We always aim to support our customers with care and respect, and we’re sorry that on this occasion you felt let down.

Noté 5 sur 5 étoiles

Simply the best

Simply the best, I have ever purchased thank you very much

20 novembre 2025
Avis spontané
Logo de Simplywigs

Réponse de Simplywigs

Thank you so much for your lovely words! We’re thrilled to hear that your purchase has been the best you’ve ever had. It means a great deal to us, and we’re delighted that you’re happy with your wig.

If you ever need any advice or support in the future, we’re always here to help. Thank you again for choosing us! 💛

Noté 5 sur 5 étoiles

Excellent Customer Service

Excellent returns policy if the Wig doesn't quite suit you. Very fast turnover. High quality wigs. Excellent website which really gives the consumer the best online experience possible. Most important is the friendly voice ( human) to chat to for advice 😆 All in all a fantastic family owned British Company! Well Done Simply Wigs!!

17 octobre 2025
Avis spontané
Logo de Simplywigs

Réponse de Simplywigs

Thank you so much for sharing such a wonderful review! We’re delighted to hear that our returns process, speedy service and wig quality have all helped make your experience a positive one. It’s brilliant to know that you’ve found our website helpful too - we work hard to make choosing a wig online as smooth and reassuring as possible.

Your kind words about our team truly mean a lot. Offering friendly, human support is at the heart of what we do, and we’re so pleased it made a difference.

As a family-run British company, feedback like yours genuinely motivates us. Thank you again for your lovely message - we’re thrilled to have you as part of our community! 💛

Noté 5 sur 5 étoiles

Exceptional Customer Care — Thank You, Laura and the Team!

I cannot speak highly enough of the team at SimplyWigs and a special thanks to Laura who sent me some detailed and very helpful, lovely emails throughout the process :) The team are responsive, kind, caring and made me feel very well looked after and reassured :) I could not be happier with the service. I think I'll be getting all of my future wigs from SimplyWigs after such a lovely customer experience :) Thanks again for all of your fabulous help :) Jenny xxx

23 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service and products

I spoke to them by phone and went on to purchase from them. They are an excellent company to deal with and I can’t fault the service I got from them. I will definitely recommend them to anyone looking to purchase a wig.

10 septembre 2025
Avis spontané

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