Service from Connor was first class. Great communication, explanation of product and helpful on tips of moving over to a hybrid vehicle. Could not fault his service and representation of the brand.

Bought my BYD Seal U DM-i early this month, the showroom staffs were really helpful and sorted everything quickly without any hassle. Thank you Maria. Car is brilliant — drives really smooth and quiet, and I am hardly using any petrol around Swansea, so saving a lot of money. Thank you Sinclair BYD Swansea

Purchasing my car was a great experience no pressure sales just good honest advice and information.
The staff at Nayland were all very helpful and made the process easy. The car was handed over to me in perfect condition and I'm so pleased.

Just picked up my new car from the team at Mercedes-Benz of Cardiff and the service was exceptional. David looked after me from start to finish. He was professional, knowledgeable, and went above and beyond to answer all my questions and make the handover stress-free. Fantastic dealership and top-tier service. Thank you, David!

Excellent service by Sam Jenkins he was so helpful!!

The staff really made buying a new car so nice and freindly ,not pushing you or any pressure.Charles our salesperson was exellent ,a credit to Sinclair Group .

Everything was just smooth! Dropped my car off for a gearbox service in the morning and they were done by around 2pm, considering they'd to wait for it to cool down and all. Price was quite reasonable as well.

Staff were friendly and approachable
New the product and fitted us with the correct car

The salesman Tim at Swansea dealership was amazing as showed me everything I requested and since picking up the car he has been in contact and dealing with an issue regarding Audi lighting in doors that is not on the car but was told originally that it was so fingers crossed this will be sorted soon for me.

We found a Polo r-line at VW Sinclairs port talbot. Arranged to see it and were happy with the car thereafter. Unfortunately the car had a small issue which needed rectifying, obviously this put some doubt in our mind about the car.
After then dealing with Nick from this point on, his customer service was great, keeping us informed and ensuring us the car will be ready for us. Subsequently, we purchased the car and were very pleased with Sinclairs service.

Very helpful. Booked in early and was no problem at all.
Offered coffee while I waited. Vehicle ready on time and all beautifully washed. All members of staff friendly and obliging.

Wayne was helpful in getting me my new car. Quick and responsive and very friendly.

Very busy dealership. Carwyn dealt with our purchase. He was great from start to finish. Very friendly and efficient. Really pleased with the whole process. Special shout out to Adam also.

Once again I must say that the service that this body shop manager offers is second to none.
John you are such a great person to deal with, the repairs that you have undertaken to our vehicles are fantastic.

We can’t thank you enough,
Thank you John. And you’re team 👏👏👏

First time using Sinclair Hay-on-Wye after the theft of my vehicle, and during the whole process ... the staff were incredible - kind, caring and understanding of my situation. Massive shout out to Angus who was my go to person. The level of customer service I received was exceptional, so much so that I will now continue using Sinclair Hay-on-Wye and travel the extra miles knowing that me and my vehicle will receive first class service. Huge thank you to everyone.

The member of sraff was really helpful, he went at my pace, answered all the questions I had, and made the whole experience of buying a car very straightforward.

Recently, I purchased a Skoda Elroq from Sinclair Skoda in Newport, Gwent. From the outset, the experience was first class and the entire purchase process was perfect. After researching for and about an Electric Vehicle, I settled on the Skoda Elroq and found one that exactly met my requirements on the Sinclair Newport website. I contacted the dealer and all my queries were answered fully by the Sales team who demonstrated professionalism, detailed knowledge of the cars available, listened to my questions and comments and responded with comprehensive and easily understood answers. In particular, Richard Milner provided an outstanding service and made my purchase a pleasure. His courteous, engaging manner and clear professional knowledge of every aspect was impressive. His comprehensive support from start to finish was greatly appreciated. I am delighted with the car and recommend the Sinclair Skoda Newport dealership without reservation. Thank you.

Great work from the team. Supportive and helpful, but not forcing a sale!

Very professional service and excellent product

Alice was very professional and patient taking her time to explain all the nuances of the BYD Seal U Dmi