Sinclair Group Avis 

5 635
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Josh was amazing from start to finish. We could not be happier with our Defender. He is very professional, knowledgeable and we felt looked after all the way through the process. The showroom and t... Voir plus

Noté 5 sur 5 étoiles

I think we are on our fifth vehicle purchase with Spencer now, the fact that we travel 2 hours to do so says it all. The attention and detail that Spencer has been to for us has been second to none f... Voir plus

Noté 5 sur 5 étoiles

The fact that I make an hour journey to the Hay on Wye dealership rather than a 10 minute drive to the Swansea branch says it all. Much more welcoming and friendly team who try their very best to reso... Voir plus

Noté 4 sur 5 étoiles

Joshua was excellent, however, little lack of communication in the first week. Agreed to purchase vehicle on a Thursday and apparently the prep would take a week. Did not hear anything the next week u... Voir plus

À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Atelier de carrosserie automobile
  4. Garage automobile
  5. Vendeur de voitures d'occasion

À propos de Sinclair Group

Écrit par l'entreprise

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Coordonnées de contact


4,8

Excellent

TrustScore 5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 69 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(5 635)

1 818 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Don’t know what the rest of the group…

Don’t know what the rest of the group is like but my experiences of the business in Neyland is absolutely shocking, receptionist who knew it all, deadlines not achieved, unless you buy a brand new vehicle there, they really don’t want to know you.

19 septembre 2026
Avis spontané
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Réponse de Sinclair Group

We’re sorry to hear about your experience and would really like the opportunity to discuss this with you further.
 
Could you please email your contact details to our Head of Business at d.nicholas@sinclairgroup.co.uk, He would like to reach out to you personally to understand what has happened and discuss your concerns. Kind Regards, Sinclair Group

Noté 5 sur 5 étoiles

Thanks to both Ross & Lewis

Thanks to both Ross & Lewis , just bought a great car c63, great deal and things done as
Promised . Good service , traveled from London , pick me up for station and reimbursed costs. Most definitely be back for my next car in the future!

18 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Rob at Sinclair Direct Bridgend branch…

Rob at Sinclair Direct Bridgend branch was exceptional from the very start and continues after sale to deliver the best customer service possible.
Nothing was too much trouble and he gave us a very good deal on both purchase and part exchange and delivery was trouble free.
The car we bought was delivered in an immaculate condition.

3 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

From the first appointment we were given constructive information about vehicles that suited our needs and lifestyle. The Sales Executive (Tom Hiley) went out of his way to help with every aspect of our purchase.

17 septembre 2026
Noté 5 sur 5 étoiles

Well i have to say from the first time…

Well i have to say from the first time i went into mercedes in Cardiff, i was treated with the upmost respect, as being young and purchasing my first A Class. Even from first test drive driving my first Automatic, they let me drive on my own, and let me take the car home for 24 hours, i couldnt of asked for more from Nathanial Powell the sales guy.
And on collection everything went so smoothly, also they made us feel so welcome

16 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

great service very helpful again

great service very helpful again

5 septembre 2026
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Réponse de Sinclair Group

Hi Ross, thank you so much for your kind words! We are thrilled to hear that our service and team continue to exceed your expectations. It's our pleasure to assist you anytime.

Best wishes,
Sinclair Land Rover Cardiff

Noté 5 sur 5 étoiles

Very helpful

Very helpful, supportive and understanding through the whole procesS. Not pushy and genuine helpful. The car is amazing.

17 septembre 2026
Noté 5 sur 5 étoiles

Collecting New Car

Had the most amazing experience with Mercedes Swansea,
Collected my New Mercedes CLA220, all the staff went over and above to make my experience special.
I Purchased my car through Niamh, who was very professional, very friendly, helpful and again went overboard to make sure everything went smoothly.
Cant praise Mercedes Swansea enough!!

17 septembre 2026
Noté 5 sur 5 étoiles

Had a high voltage error came up booked…

Had a high voltage error came up booked it in for diagnostic test unable to take in on the day so they allowed me to take in in on the Saturday did the test and phoned to say a deep diagnostic was needed i then had a phone call from Rhian to inform me it was covered by the garrentee and work completed the next day she was almost as happy as I was i can't praise her or Jaguar Newport enough great service very professional and a absolute pleasure to us them after reading some nightmare issues on the I Pace forum it was great to have such a positive experience HIGHLY RECOMMEND SINCLARE NEWPORT

16 septembre 2026
Avis spontané
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Réponse de Sinclair Group

Hi Adrian, thank you so much for your glowing review! We strive to provide exceptional service and it's wonderful to hear that Rhian and our team at Sinclair Jaguar Newport exceeded your expectations. We are glad we could resolve the issue quickly and get you back on the road. Thank you for recommending us, it means a lot to us. See you at your next service.

Best wishes,
Sinclair Jaguar Newport

Noté 5 sur 5 étoiles

Totally professional and pleasant

Oli made the whole process of buying a new defender a significantly pleasant experience. He was entirely professional, from helping with the spec, to following through on what needed to be done.

13 septembre 2026
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Réponse de Sinclair Group

Dear Mr Stringer, Thank you for your kind words, we are thrilled to know that Oli made your experience purchasing a new Defender enjoyable and stress-free. We strive to provide exceptional service from start to finish. Enjoy your new ride! Kindest Regards, Sinclair Land Rover Aberystwyth.

Noté 5 sur 5 étoiles

Highly recommend

Highly recommend. Suzie was fab on reception. Very attentive. Service men were great. Even cleaned the car happy days

15 septembre 2026
Avis spontané
Logo de Sinclair Group

Réponse de Sinclair Group

Dear Sinead, Thank you so much for your recommendation! We're thrilled that you had a positive experience with Suzie and our service department. It's always our goal to provide high quality service and leave our customers happy. We hope to see you back again soon! Kindest Regards, Sinclair Land Rover Aberystwyth.

Noté 5 sur 5 étoiles

Service from Connor was first class

Service from Connor was first class. Great communication, explanation of product and helpful on tips of moving over to a hybrid vehicle. Could not fault his service and representation of the brand.

13 septembre 2026
Noté 5 sur 5 étoiles

Bought my BYD Seal U DM-i - Love it

Bought my BYD Seal U DM-i early this month, the showroom staffs were really helpful and sorted everything quickly without any hassle. Thank you Maria. Car is brilliant — drives really smooth and quiet, and I am hardly using any petrol around Swansea, so saving a lot of money. Thank you Sinclair BYD Swansea

5 septembre 2026
Noté 5 sur 5 étoiles

Purchasing my car was a great…

Purchasing my car was a great experience no pressure sales just good honest advice and information.
The staff at Nayland were all very helpful and made the process easy. The car was handed over to me in perfect condition and I'm so pleased.

9 septembre 2026

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