Josh was amazing from start to finish. We could not be happier with our Defender. He is very professional, knowledgeable and we felt looked after all the way through the process. The showroom and t... Voir plus
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I think we are on our fifth vehicle purchase with Spencer now, the fact that we travel 2 hours to do so says it all. The attention and detail that Spencer has been to for us has been second to none f... Voir plus
The fact that I make an hour journey to the Hay on Wye dealership rather than a 10 minute drive to the Swansea branch says it all. Much more welcoming and friendly team who try their very best to reso... Voir plus
Joshua was excellent, however, little lack of communication in the first week. Agreed to purchase vehicle on a Thursday and apparently the prep would take a week. Did not hear anything the next week u... Voir plus
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Atelier de carrosserie automobile
- Garage automobile
- Vendeur de voitures d'occasion
À propos de Sinclair Group
Écrit par l'entreprise
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Coordonnées de contact
Royaume-Uni
- www.sinclairgroup.co.uk
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A répondu à 69 % de ses avis négatifs
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Don’t know what the rest of the group…
Don’t know what the rest of the group is like but my experiences of the business in Neyland is absolutely shocking, receptionist who knew it all, deadlines not achieved, unless you buy a brand new vehicle there, they really don’t want to know you.

Réponse de Sinclair Group
Thanks to both Ross & Lewis
Thanks to both Ross & Lewis , just bought a great car c63, great deal and things done as
Promised . Good service , traveled from London , pick me up for station and reimbursed costs. Most definitely be back for my next car in the future!
Rob at Sinclair Direct Bridgend branch…
Rob at Sinclair Direct Bridgend branch was exceptional from the very start and continues after sale to deliver the best customer service possible.
Nothing was too much trouble and he gave us a very good deal on both purchase and part exchange and delivery was trouble free.
The car we bought was delivered in an immaculate condition.
Great service
From the first appointment we were given constructive information about vehicles that suited our needs and lifestyle. The Sales Executive (Tom Hiley) went out of his way to help with every aspect of our purchase.
Well i have to say from the first time…
Well i have to say from the first time i went into mercedes in Cardiff, i was treated with the upmost respect, as being young and purchasing my first A Class. Even from first test drive driving my first Automatic, they let me drive on my own, and let me take the car home for 24 hours, i couldnt of asked for more from Nathanial Powell the sales guy.
And on collection everything went so smoothly, also they made us feel so welcome

Réponse de Sinclair Group
Very helpful
Very helpful, supportive and understanding through the whole procesS. Not pushy and genuine helpful. The car is amazing.
Collecting New Car
Had the most amazing experience with Mercedes Swansea,
Collected my New Mercedes CLA220, all the staff went over and above to make my experience special.
I Purchased my car through Niamh, who was very professional, very friendly, helpful and again went overboard to make sure everything went smoothly.
Cant praise Mercedes Swansea enough!!
Went back to Audi dealer in Swansea as…
Went back to Audi dealer in Swansea as wanted to buy new car and did so because found the right car for us
Had a high voltage error came up booked…
Had a high voltage error came up booked it in for diagnostic test unable to take in on the day so they allowed me to take in in on the Saturday did the test and phoned to say a deep diagnostic was needed i then had a phone call from Rhian to inform me it was covered by the garrentee and work completed the next day she was almost as happy as I was i can't praise her or Jaguar Newport enough great service very professional and a absolute pleasure to us them after reading some nightmare issues on the I Pace forum it was great to have such a positive experience HIGHLY RECOMMEND SINCLARE NEWPORT

Réponse de Sinclair Group
Great customer experience
Josh was fab and made the purchase of my Audi TT stress free and he provided exemplary customer service. Highly recommended.
Totally professional and pleasant
Oli made the whole process of buying a new defender a significantly pleasant experience. He was entirely professional, from helping with the spec, to following through on what needed to be done.

Réponse de Sinclair Group
Highly recommend
Highly recommend. Suzie was fab on reception. Very attentive. Service men were great. Even cleaned the car happy days

Réponse de Sinclair Group
Really looked after well when changing…
Really looked after well when changing my car. Wayne was great at explaining options and working though decisions for changing the car.
Olivia Morgan was very professional and…
Olivia Morgan was very professional and helpful made my car buying very easy and enjoyable. Absolutely over the moon with my new car highly recommended.
Olivia Morgan was truly excellent
Olivia Morgan was truly excellent, and would highly recommend. Absolutely thrilled with my car.
Service from Connor was first class
Service from Connor was first class. Great communication, explanation of product and helpful on tips of moving over to a hybrid vehicle. Could not fault his service and representation of the brand.
Bought my BYD Seal U DM-i - Love it
Bought my BYD Seal U DM-i early this month, the showroom staffs were really helpful and sorted everything quickly without any hassle. Thank you Maria. Car is brilliant — drives really smooth and quiet, and I am hardly using any petrol around Swansea, so saving a lot of money. Thank you Sinclair BYD Swansea
Purchasing my car was a great…
Purchasing my car was a great experience no pressure sales just good honest advice and information.
The staff at Nayland were all very helpful and made the process easy. The car was handed over to me in perfect condition and I'm so pleased.
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