Dissapointing really. I used Sinemia back when I was in Turkey. The experience was quite great at the beginning and then I couldn't be able to contact a support member and it's really frustrating for... Voir plus
Sinemia
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Looks like Sinemia has closed its operations and taken money of all its customers. Their app is no longer available on Apple store for Canada. Anyone willing to take it forward so that we can contr... Voir plus
It was really great at the beginning then got really bad. They had the worst support and always an issue with bugs. Great idea, terrible service...
Worst subscription and support ever. Advance ticket will never work, always it shows either loading screen or payment transaction is failed. With this worst experience and by gods grace if we move to... Voir plus
À propos de l'entreprise
- Cinéma
- aussi dans
- Magasin d'articles de loisirs
Informations provenant de diverses sources externes
Sinemia Premium is a monthly subscription service that gives you access to 2D-3D movie tickets for one low monthly fee.
Coordonnées de contact
925 N La Brea Ave, 90038, Los Angeles, Etats-Unis
- support@sinemia.com
- www.sinemia.com
Dissapointing really
Dissapointing really. I used Sinemia back when I was in Turkey. The experience was quite great at the beginning and then I couldn't be able to contact a support member and it's really frustrating for a software to not to have an available support center. Terrible!!
It was really great at the beginning…
It was really great at the beginning then got really bad. They had the worst support and always an issue with bugs. Great idea, terrible service...
Looks like Sinemia has closed its…
Looks like Sinemia has closed its operations and taken money of all its customers. Their app is no longer available on Apple store for Canada.
Anyone willing to take it forward so that we can contributing in getting our voice heard and Govt. takes necessary action against these companies and take legal action against their prompters.
Worst Service i've ever seen and…
Worst Service i've ever seen and experienced.
total scam.
Please don't try it.
Sinemia Shut Down
After bilking people out of their money and providing nothing in return, Sinemia shut down in the USA. Check with your credit card company to see if you cn get a discount
It’s a scam , these guys are cheaters ...
It’s a scammers company. Stay away from this . Paid for whole year , however no response from them for last 6 months .
Never again
Paid a whole year up front was never able to use it once..what a crock! Emailed them to tell them I couldn’t get app to work for me and requested a refund..Never happened..Good riddance!
wasted my 120 bucks stay away from such…
wasted my 120 bucks stay away from such frauds. whats update on class action suite on this fraud company?
I couldn’t give “Zero” ratings
I couldn’t give “Zero” ratings. It’s a total rip-off. Only watched 2 movies during my 1 year subscription.
For all in USA having issues, Sinemia shutdown operations, bankrupt.
For all in USA having issues, Sinemia went bankrupt and no longer is in service. Call your credit card (cc) company and explain you did not receive service promised. All the major cc companies know of Sinemia's shenanigans, and will often give you a refund without doing a charge back, if not, then do a charge back on your cc, Sinemia will have so many days to respond, if they do, probably won't, then follow instructions to appeal and send documentation. I had 2 accounts, the first one I charged back before they went bankrupt, and they responded, I appealed, they went bankrupt, had to call cc company, they knew of Sinemia and many customer complaints and they refunded me the entire amount right then. The 2nd account I did after the bankruptcy and Sinemia never responded, so I got a full refund on that account. It's somewhat of a pain, but for me it was about $324.00 refunded back so worth it to me.
App does not work. Have not gotten to watch a movie for months.
I gave Sinemia a review back in Apr for "An unknown error occurred" error and they asked me for my info to fix my account. I think I got one movie to work after that. For months I have been getting a pop up just saying "Error" when I try to accept the convenience fee confirmation. I have emailed their support multiple times with no response or remedy. I would never recommend them to anyone and I WILL NOT renew when my year is up.
Do not purchase .
Do not purchase .. total ripoff .. better to get amc stubs membership and have peace of mind
Do not purchase.
Do not purchase.. waste of money and time. You will only be frustrated. Do not purchase. Believe the bad reviews. I wish I had..regrets from day one after purchase.
WASTE OF MONEY!!!
This company operates like it's run by monkeys. Signed up in March, and have been able to see 1 movie. Nothing but error messages for the last 5 months. No amount of reinstalling, logging in/out, and clearing the cache has changed anything. No one responds to messages, no one helps. If you're a generous person, consider your yearly payment to this place as an act of charity. Because you'll get nothing in return
This is complete fraudulent
This is complete fraud , they again disabled my ability to book tickets I literally paid 250 $ including the physical card and they only let me watch one movie soo far , every time I try I get in to issues or not let me book I see the error " an error Occurred "
**********PLEASE BE AWARE , THIS IS TOTALLY A SCAM ***********
Thanks,
@anushaganesula.
This is a follow up to my last review…
This is a follow up to my last review that was very unsatisfactory. After my first review a representative from the company reached out to me to try and resolve the issue. My account had beeen frozen because I was trying to get the credit card company to reverse my payment; unfortunately, they couldn’t do it but Sinemia decided to freeze my account anyway. The rep from Sinemia said (only after I posted the review because before that they ignored many emails trying to resolve the situation) that I just needed to send proof from the credit card company that my claim was dismissed. I told the rep that I would do that and give them like a 5th chance to redeem themselves. So I obtained the info from my credit card company and sent off the letter to Sinemia via email (to the same account that the rep had been contacting me on), now about three months later I have not heard a single response from them.
I don’t know how this company has not been shut down!!! Complete SCAM... Do not give them any of your money.
When Service Works It’s Great. However my account rarely works when I go to use it.
Initially when I got the service it worked without issue and was great. I followed all the email instructions when they requested additional info or items and my account was still made not functional. I left a prior review and deleted it because user support immediately fixed my account. Now my account is hung up at the payment screen. I even got the physical card to use in the theater and I still can’t use the service. It’s very frustrating.
johnbyrd3
An error occurred!
Sinemia's customer service team has neglected to contact me even though I have emailed them several times of the past few weeks. Seems like they have purposely made the “An error occurred” pop up happen anytime I try to confirm a booking for any movie at any theatre! Been trying everyday and always the same.
I would NOT recommend Sinemia and would advise anyone to look somewhere else for a reliable, and trustworthy company.
Sinemia if you are reading this, please respond with fixing my account so it actually works. username: jerrysingh
An update to my earlier review of…
An update to my earlier review of Sinemia-I got a response here saying to contact them and they would fix the issue. I’ve tried to contact them multiple times and heard nothing. Continue to get an error message and haven’t been able to use the app for months. I saw on a thread that it occasionally works to delete the app and reinstall. I deleted and looked for the app. I got a message that the app is no longer available. This is the worst “customer service” I’ve ever experienced.
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