Sinemia 

App says failed payment everytime.
Took a yearly subscription.
What a waste.
Sinemia please rectify this.

I cancelled my membership the very day I took it, as it was by mistake I got it on your website while surfing.
I request you to kindly have the charge of $65.97 reimbursed by me. This has been disputed with my bank too and they suggested to take this up with you directly.

I have Sinemia membership in Australia for about 9 months now. Since April I am unable to book advanced tickets from their app. I have contacted the company from their web site three times and sent email once asking them to solve the problem. So far there is no response from the company.
The company's practice is against Australia law, should be punished.

Sinemia is a fake company. It has stopped working for the past 4 months. I have paid for the entire year in last october and I could use it only for hardly 4 months. I have written several emails that i want to cancel my membership but no response. Now they have filed bankruptcy. Not sure if my bank would refund. But this company is a fraud.

My name is Derek Melzar. Holiday season late 2018 I bought an annual membership to SiNEMiA. I wish I hadn't right now! They took my money up front, then I paid extra fees and convenience fees per ticket, and gave them $15 so I could simply have a physical card. After around two months of using their service, the app no longer works for me. Mind you, I've already paid for the year, and they have basically programmed their app to give me and most others an error message whenever trying to purchase any ticket, no matter the movie/time/etc. There hasn't been any update to the app or any attempt to fix OR ACKNOWLEDGE these errors lately, and for four months or so, I've NOT been able to purchase ANY tickets. Again, I'm paid up! I've lost money with this app, and I've reached out to their "support" staff via email and Twitter. There is no real way to reach anyone there, and this is not legal what they are doing. Avoid this service at all costs! At least MoviePass responded to me and solved my problems within minutes. I miss that! I will update this review if anything changes, but so far I've been waiting four months for a response, without service. Such a SHAME.

My parent's sinemia accounts have not been working for around 4 months. Please fix both.

smohan32 @ gmail.com

bhuma32 @ gmail.com

Sinemia is a horrible company. Got the annual subscription in Dec 2018, pass started in January and was able to see my 3 movies a month from Jan-Mar before the app just stopped working. When I reached out to them, you can't speak with any customer service reps; they just kept sending the same generic email about how I needed to update the app, which did NOT help. Eventually they stopped responding altogether and I was able to file a dispute with my credit card company to get a refund. AVOID

Last month the service was not working for several hours and when I asked for reimbursement for the ticket I had to purchase out of pocket, I received NO RESPONSE! Then today getting “Warning” message for several hours when approving processing fee, with no explanation. I definitely will not renew my membership; Sinemia is not worth the hassle.

I'm in Australia where Sinemia is still actively selling it's services but the app has not been working at all since March. I have tried contacting Sinemia's support a few times since their app first started erroring, have received no response at all.

I’ve just come to an end of my annual subscription and can confirm i was drawn in by the appealing low monthly fee, but in reality taking into consideration that they did not even send me a physical card throughout my subscription (customer service team- horrendous) and the advance booking system being an absolute nightmare and never actually working I think I successfully booked 3 movies throughout the year.
Also don’t forget about the lovely new feature where you get charged additional booking fees for every movie you book in advance!

Use your common sense and don’t be silly like me and save yourself the hassle and use the money you would have wasted on this shamble on some tango Ice blasts!

Sinemia is fraud!! I’m going to chargeback. DO NOT subscribe. It’s fake.. service doesn’t work since last 2 months.. TERRIBLE!

Worst experience. I signed up last year and for the last 3 month, I had been unable to book an advanced ticket. The loader would spin and do nothing when I check on a movie I wanted to see. Today, it would let me through, but when I try to book, there's a warning pop up with no explanation.

DO NOT SIGN UP WITH THIS COMPANY. I'm going to raise this with my bank and try to get my money back. Worse experience ever!!!

UseriD: venkatramreddykalluri

Horrible experience. I signed up last year and for the last 3 month, I had been unable to book an advanced ticket. The loader would spin and do nothing when I check on a movie I wanted to see. Today, it would let me through, but when I try to book, there's a warning pop up with no explanation.

DO NOT SIGN UP WITH THIS COMPANY. I'm going to raise this with my bank and try to get my money back. Worse experience ever!!!

Sinemia loots money! I have joined Sinemia in the month of Sep /October 2018 and choose 10$ monthly plan( 3 movies/ month plan). I didn't receive any email about the update plan which is 95$/annually and I didn't even upgrade to it.
But I see on my transactions that in Nov 2018, there was a charge of 95$ which was done without my authorization. Sinemia does loot money! Such a fake firm.

Hi,

I haven't been able to use my movie tickets for the last 3 months with Sinemia Premium. I was never sent a membership even though I asked for it 6+ times. So my only method of ticket purchase was the sinemia app. For the last 3 months I just get error messages.

No response from my many messages to Sinemia. Looks like they have just gone running. Charged me for a service and then didn't provide it.

Matt

Do I need to even give one star or even half of one?

Now it wasn't always bad with Sinemia. It started pretty well. However, once I started to use my membership too often, to which was the intention, they cancelled my membership after they said there was fraudulent use on my account. What? You mean me watching many movies because that's what I paid for is fraudulent. They even had me do some identity verification, which I did, and a week after they said all was good they still cancelled me. C'mon Sinemia?! Terrible service, and basically out to steal your money.

Worst service ever, and they're thieves.

SCAM

ASK FOR CHARGEBACK THROUGH YOUR BANK

I haven’t been able to make a purchase for my tickets with them. This company doesn’t do anything to help you. Customer service is horrible.

Continue to be thieves. This service does not work at all. They have stolen my money and will not allow me to reserve any movie tickets. Sinemia, I demand that you refund my annual subscription fee.