Sinemia 

Absolute Fraud. I could not use my account since March. I contacted Sinemia multiple times only to get a generic "we will look into this" answer. Do not sign up and support this fraudulent company. I am stuck with 6 months of service i have paid for and cannot use.

Reuest our account be immediately corrected to reserve tickets. User names are georgebrown and Terrileebrown

Please correct my husband and my accts immediately to reserve tickets. Our user names are TerrileeBrown and Georgebrown.

I haven't been able to buy a ticket for almost 2 months now.. been getting the same error Error! An unknown error occurred. Please try again later.

I paid for the year since oct and I think I seen total of 3 movies. Where is the link to the class action lawsuit please.

Just learned Sinemia has closed for business immediately! That sucks! Paid for a year's subscription. I've been rob.

App is suspiciously non-functional, "unknown error", the week of End Game... Had to buy the ticket myself, very frustrating.

Account:
@richardarcher

How is this not robbery? I pay up front for 1 year. 3 months in, the app stops working and I get an "unknown error has occurred" message every time I attempt to buy tickets. I've reached out several times to support but I keep getting the same response that "we are working on it". It has now been over a month and I've not had any service on the app. When I asked if I could get a refund because the product isn't working for me, they said "sorry, this is a non-refundable plan". Great, so you get to keep my money, even if I can't use your product? The product that I paid for?? What a joke of a company this is. Stay away, folks!

I am not able to use sinemia app from more than a month, I keep on getting "an unknown error occurred ",no response from their support team,I sent emails to them .If it is intentional please return back my money, I took yearly membership ,very bad experience with Sinemia

Already pushed out of the USA due to lawsuits and fraudulent activities.

This app has not worked for me since I’ve signed up for it. Cannot reserve tickets

Username: Tdarch

Hi when i am trying to book my ticket through app, an error is coming at checkout showing “ transaction failed”. And even it is showing to check in after i already check in. Try to resolve this issue. I am keeping review everyday, everyday there is a error with this app. Worst app ever. Fraud

My id : @sumanthpuligilla2

I had to bring my rating back down to one star. I just saw a message, on their website, stating that Sinemia is no longer operating in the US with "immediate" effect. They are scammers. I watched no more than 5 movies from September 2018.

I am not able to book any advanced tickets since last week. I am always getting the 'Page not found!' error message after the processing fee payment step. On 19th April, I received a reply from sinemia that this issue will be resolved soon but still it is not resolved.
Please resolve this issue so that I can book advanced movie tickets.
My user name is "subhashisbiswas".

Sinemia has chosen to ignore my problem instead of helping me get my services running. I still get the error message box after paying processing fees and can't get further. I'm tired of waiting for 3 months with the service barely working and complaining for it to start working. 4 movies and can't watch 1. CHARGEBACK IS THE ONLY SOLUTION if nothing works.

The service isn't working. Drove 30 minutes to the theater but all I am getting is error. I feel this is intentional to reduce usage by making people wait days until they complain and Sinemia finally unlocks their account.

Thank you once again for wasting my time and gas. I drove 30 minutes to the movie theater. My card now works after complaining here last week but now my wife's card doesn't work. I guess by making people complain and wait a few days you save some money. Also, because my account was not working I wasn't able to use either one of my movie credits last month and only one was rolled over but the 2nd one you took away.

Haven't been able to book tickets in over a month, and this scam company has announced its shutting down operations in the US. I'm in Australia, and there are no news for Australian customers, other than the reality we can all see when trying to use the app: IT'S BEEN DISABLED ON PURPOSE BY SINEMIA.
I had 5 months left in my membership, that's 9 films! I, along everyone else, has been robbed by Sinemia.

Sinemia is a scam company. Their business model is to get you to pay upfront for an annual subscription, for a service they simply have no intention of providing. The app simply does not work. This is not a technical issue. This is the business model. They take your money for nothing in return. They are thieves. They have frozen my account until I send them a copy of my ID, and a photo of myself holding the ID. They have no legal right to ask for that, these are not the terms I signed up on. It's just another excuse to run the clock and deny their customers service. Who in their right mind would send this fraudulent company sensitive personal information? I mean, what next? Would I need to send nudes?? What a joke.

Re-posting as Sinemia asked for my contact info, but did not requested it via the Trustpilot tool (therefore there's no way for me to share it).

It's incredible how Sinemia keeps bring me bad surprises. I thought all of my issues with them were solved, but now, as I was trying to purchase a ticket using their app ("Planning" option) I keep getting the error message "An Unknown error occurred. Please try again later". I've tried multiple theaters / movies / times and I keep getting the same error. Sinemia obviously ruined my Saturday night plans (again)...

I had lots of trouble using my card and then they fixed the problem, so now I am happy with service