Dissapointing really. I used Sinemia back when I was in Turkey. The experience was quite great at the beginning and then I couldn't be able to contact a support member and it's really frustrating for... Voir plus
Sinemia
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Lisez les avis des autres
Looks like Sinemia has closed its operations and taken money of all its customers. Their app is no longer available on Apple store for Canada. Anyone willing to take it forward so that we can contr... Voir plus
It was really great at the beginning then got really bad. They had the worst support and always an issue with bugs. Great idea, terrible service...
Worst subscription and support ever. Advance ticket will never work, always it shows either loading screen or payment transaction is failed. With this worst experience and by gods grace if we move to... Voir plus
À propos de l'entreprise
- Cinéma
- aussi dans
- Magasin d'articles de loisirs
Informations provenant de diverses sources externes
Sinemia Premium is a monthly subscription service that gives you access to 2D-3D movie tickets for one low monthly fee.
Coordonnées de contact
925 N La Brea Ave, 90038, Los Angeles, Etats-Unis
- support@sinemia.com
- www.sinemia.com
Its a scam company
Its a scam company. Waste of time and money. Do not buy the subscription.
Sinemia App still not working reliably
Sinemia App still not working reliably. Only been able to successfully use it one time in the last 2 months. Hoping for a permanent solution soon.
Failure to fulfill contract
I prepaid for 1 year of service which was a family plan that included 2 movies tickets per month for 3 adults.
My service started on August 13, 2018. The last time Sinemia's service worked for me was April 7th. Since then I have attempted to watch 2 movies and neither attempted purchase worked through the app or by contacting support on Twitter.
App is buggy
Now I have a new issue, The App complains about number of devices accessing my account. I don't know why it says this. It's just me using it from same mobile.
Sinemia shutting down
Sinemia shutting down service in the United States FANTASTIC. They can no longer steal people’s money. Good riddens to a scam company
Help -- please fix loading error asap!!
Help! Similar to other users here, I cannot purchase tickets through the app, it just keeps loading and I cannot select the movie to watch. Can you please fix the error? I've had to spend money full price to watch a movie last month because the app doesn't work. This is really killing our movie watching experience. And why does emailing support@sinemia only give automated response but never any follow-up emails?
ZERO stars
This is overwhelmingly the worst company I've ever had the displeasure of dealing with. Support issues are left without response for weeks, with no apology provided. Furthermore, technical "issues" that are supposedly resolved are simply replaced with another "issue" to prevent people from purchasing a ticket.
Anyone who works here should take a hard look at themselves in the mirror and re-evaluate their purpose in life. I cannot comprehend how someone could willingly be apart of this scam and this trashcan of a company.
I would give this ZERO stars.
I would give this ZERO stars.
This is just a scam. They have zero support. They blame their technical issues on you, ans charhe your credit card without pre approval. My subscription has not worked for 2 months. It says the app is being updated to make the process better. However no service is being rendered. Waste of money. Waste of time. Then on top of it you aee them rpelying in public aaying they have fixed the problems yet everyone I know that has sinemia has said it is not working. And has NEVER worked properly ONCE.
Please let me log in!
I have not been able to log in since I started my service. It keeps saying log in denied and I paid for the annual plan up front. I feel like I'm paying for nothing..
Please let me log in so I can use the service or issue a refund so I can take my business elsewhere.
My username is dylannart
Not possible to give Zero stars.
Not possible to give Zero stars.
Very bad bad subscription i had in last 2 years.
Worst customer service in addition to that.(No response for any emails)
App doesn't work for most of the time.Always shows error when required.
I was not able to use it from last 3 months and had to spend from out of pocket.Thought of moving to a family plan when i first got the subscription - Felt like i atleast took some good decision there.
I have been sending them mails from last 2-3 weeks yet no response from them.
Trash Business
This terrible company stopped all of their memberships. I was on an annual plan and now I'm not getting the service I paid for, and they aren't refunding their users.
Just tried to buy ticket payment…
Just tried to buy ticket payment failed. Sinemia app says error with payment. But has the button to proceed. Sinemia charged me the service fee but no money on card to pay for movie ticket
Just tried to buy ticket payment…
Just tried to buy ticket payment failed. Sinemia app says error with payment. But has the button to proceed. Sinemia charged me the service fee but no money on card to pay for movie ticket
Support is all but non-existent
Support is all but non-existent. If they tell you your issue is resolved, then it just means you can get one step further and they've replaced it with a new problem. Want my money back for the months that I can't use, as it looks like a shutdown is imminent, and the amount of time I've spent dicking around with this is just stupid. Sinemia, give people their money back.
Service Doesn't Work and Support Won't Respond
Like many others, my account just stopped working. Can't get past a certain point to get a ticket. Tried contacting support, twitter, etc and no response. Pretty terrible when the service you're paying for doesn't work AND their support doesn't show any interest in helping. I give them 1 star, if there were zero, I'd probably give them zero stars.
You Betrayed and Miss Used customers…
You Betrayed and Miss Used customers trust.
I recently bought yearly membership worth of $180 and you activated my card 2 days ago. and now your website says the US operations are closed. Who will compensate the customers. Refund back the amount ASAP.
My Account id : manoj.reddy.b23 @gmail.com
Uncertainty
After expressing my frustration with the constant error messages on the app, I was assured the issue was resolved. I drove 30 minutes to get to the theater today to discover that my account still gets the error message! I understand technical difficulties but I do not understand assuring me it's fixed when it is not.
It’s very disappointed.
It’s very disappointed.
After their confirmation that they have fixed error still I am getting the same error while ticket reservation.
Resolve it ASAP.
Ceased US Operations and Stole my money
Sinemia closed US entirely. I just paid for another year that was set to start 8/13/19. Please give me money back!
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