Sinemia 

Unable to buy advance ticket.

I reported this problem last week here and my app worked until I booked one ticket. It has stopped working now.

Username: nandakishorebhanoori

customer service is not responding. @Sinemia, Do you want me to post review for every ticket I wanted to purchase using Sinemia?

I have a feeling that Sinemia is controlling this app based on the user.

This happened before too; once again, sinemia’s non-working app is keeping my wife and I from using the service we paid for. So terrible. Should be ashamed of the awful product and almost non-existent customer service. Please help us Sinemia!!!!

I've been getting this message - 'An Unknown error occured' while booking advanced ticket using Sinemia.

When I tried to book through Sinemia debitcard, I'm getting message 'Error' for 'In theatre' booking.

I've tried switching back to my old mobile(which I've used once) and now I've lost attempts to change device as well.

Customer support is not satisfactory.

Fraud company - I have my account active but since last 15 days unable to use app. It is continous throwing an unknow error. Multiple time attempted to contact customer service but no response. This is a scam company. Dont waste your money and time.

Ha ...laughable ... responded to my review with terms of service jargon.

Little do you know is the change the terms of service whenever they want and the keep no copies on there website about original terms you signed.

Typical "We have the right to change terms at any point'

Basically don't waste your money I don't think they will be viable in 12 months

After several months of usage, the service simply stopped working for me, keeping charging for monthly subscription. They also refused to refund for the not provided service.

Unbelievable...I just had my account “corrected” and was able to see a movie on Friday. Checked in without issue.

Now I reserve for Sunday and I get through payment of fees and then I get “Error An error occurred”.
I have no payment card to use for my movie Sunday. When will this be full proof?

I used a gift card for the fees. I know I have plenty of funds on the card.

Please fix so you do not ruin a day out with my daughter.

Customer service continues to give a good pretense of being concerned and continue to ask for contact information. However, they have recieved my information through trustpilot, twitter, and direct email. How else do you want the information?

Customer service is trash. I have not been able to use the app for the last two weeks. Customer service has not gotten back to me.

The app stopped working for me in March so I was unable to use their service.

Still having issues with Sinemia.

I bought a yearly plan for myself and my girlfriend… (I wanted each of us to be able to go whenever we wanted alone or with friends, hence not getting the family plan). We used the service in February, and it worked great with no issues.

Just an update from my previous review shown below, now posted exactly 2 weeks ago. This issue is still outstanding. Awaiting your assistance Sinemia..... Old post below:

Since then, we have been unable to use the service on any of our phones. We have been very disappointed. On the planning tab, after we select which movie we would like to see, the app just has a loading sign but won't progress past that. We were unable to use the service in March, and it won't load again today for a movie we wanted to see tonight. I'm extremely disappointed. I have sent multiple emails, to no avail. We switched from MoviePass to Sinemia, and I have strong regrets at this point. I would love to be able to use the service as we first did in February, but judging from the other reviews I'm seeing here, many of us are in the same situation. Sinemia, please help! My account name is @juliankarel

My Sinemia app is keep loading while payment ..very bad it's happening all the time. please fix it.

Just received notice that Sinemia is out of business. Good Ridence!! Too bad I just bought a one year membership for me and my wife that I can't use now. Naturally, there are no refunds. I guess I've learned my lesson with this one. Thanks for stealing from your clients!!!

My app is not working again. It worked one day this past month after emailing them for weeks, then it stopped working again. The service was working for the first five months or so, but now I’m having to buy tickets without it since the app is not working. It’s been months of asking for help with no resolve.

Sinemia, if you see this and can help, my email starts with Samantha.dover2010 @gmail.com

I keep getting an "error" message SINCE MORE THAN ONE MONTH while my subscription is fully paid. I tried logging out and back in, and I tried updating the app. i tried uninstalling and installing the app. I tried reaching out to support of sinemia they also never respond ....Nothing seems to work I always get the same error message. "An unknown error occurred. please try again later !"
I left email to customer support, they dont respond whatsoever.
I am extremely disappointed with the service.... the customer support is practically non existent .. it looks like they just take your money and stay quiet till subscription ends.

A disgruntled Sinemia user

Support is good but the service is bad, from sinemia

I had them for 4 months had a lot of issues paid 14.99 card then they went out of business days ago apparently ! I found out from a friend looked on internet they just shut down ridiculous!!! I paid whole year fees !!! Very upset and feel ripped off

The Sinemia app has worked for me a few times, and I recently made the "physical card" purchase. I believe I have seen one movie with the physical card.
However, today I have tried multiple times to purchase a ticket with the Sinemia app and I keep getting an "error" message. I tried logging out and back in, and I tried updating the app. I still get the same error message.
This is the second time the service has been unusable. I am extremely disappointed.
My husband's account is also having major problems. His account is getting the "spinning wheel." He also purchased the physical card, but it has been weeks and he has not received it yet.
I am very displeased with this service. I had high hopes and they have been dashed.

We were not able to use out account that we paid for due to errors. I can't believe we wasted so much money on this. They don't even have a contact number, so we can't talk to anyone about a refund.

Worst scam company out there. I purchased an annual membership 3+ months ago and have not received the physical card - even though it was supposed to arrive within 2 weeks, and can’t use the app because of their technical issues. I have my cc company working in getting my fee back.

Terrible company with horrible tech and zero customer service.