Dissapointing really. I used Sinemia back when I was in Turkey. The experience was quite great at the beginning and then I couldn't be able to contact a support member and it's really frustrating for... Voir plus
Sinemia
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Looks like Sinemia has closed its operations and taken money of all its customers. Their app is no longer available on Apple store for Canada. Anyone willing to take it forward so that we can contr... Voir plus
It was really great at the beginning then got really bad. They had the worst support and always an issue with bugs. Great idea, terrible service...
Worst subscription and support ever. Advance ticket will never work, always it shows either loading screen or payment transaction is failed. With this worst experience and by gods grace if we move to... Voir plus
À propos de l'entreprise
- Cinéma
- aussi dans
- Magasin d'articles de loisirs
Informations provenant de diverses sources externes
Sinemia Premium is a monthly subscription service that gives you access to 2D-3D movie tickets for one low monthly fee.
Coordonnées de contact
925 N La Brea Ave, 90038, Los Angeles, Etats-Unis
- support@sinemia.com
- www.sinemia.com
Worst subscription and support ever
Worst subscription and support ever. Advance ticket will never work, always it shows either loading screen or payment transaction is failed. With this worst experience and by gods grace if we move to last step there will extra 2.8 to 3$ extra charges per ticket. Biggest mistake in my life is subscription for sinemia by unsubscribing Moviepass. I have sent couple of emails to sinemia support from my registered email and tweeted in twitter as well, no response. :(
Started off great
Started off great; then 2 months in, they added a "processing" fee. Unhappy about the bait and switch, but it was still a decent value.
Then 2 months ago, it stopped working altogether. The app would never finish a purchase; just hung.
Then a couple weeks ago, it appeared to work; charged us for the tix and the processing fee... But never actually issued the tickets.
What started off as promising has clearly turned into aomething that's either a scam or an app that's gone bankrupt. Either way, do not support.
Will update this review if they ever fix it. But 2 months later, they've yet to do anything.
Please fix my account
Team,
Can you share an update when my account will be fixed. When Can i go ahead and book tickets ?
Pls update me.
If there was less than one star I'd…
If there was less than one star I'd give that. Stay away. I thought Moviepass was bad. I truly miss them, compared to my experience here.
CAN NOT BUY MY FIRST TICKET SO FAR!!!!
Still I am not able to purchase my first ticket. Can this be fixed or can I get a refund at least?
NOT WORKING!!!!
Still I am not able to buy ticket with either using physical card or online. Can this be fixed or can I get a refund at least?
Sinemia already was annoying--you…
Sinemia already was annoying--you couldn't actually book a show through their app, you were required to use a vendor to book tickets that charged a convenience fee, AND you were charged an additional fee (because of all the convenience) for using the "service." You could avoid that if you didn't mind 1) paying for a Sinemia card, and 2) driving to the theater in advance to buy your tickets. For the record, all of that sucked but at least you could get tickets. Now you can't. For the second time in a row, I'm standing here at the theater totally unable to use the app and paying for the tickets that Sinemia should be covering.
My Sinemia app doesnt work again.
My Sinemia app doesnt work again.
When i select a movie and confirm the payment, it just says error occured.
Looks like sinemia is closed now.
Please return the money we've payed for the remaining months.
my id is ashishyellala .
Please refund the amount for remaining months.
My husband and I were attempting to…
My husband and I were attempting to purchase a ticket this afternoon however all we get is an “error message”. We paid for a years subscription in advance so this is very upsetting. Huge waste of money.
Cannot purchase tickets
I purchased a year-long subscription in advance, and now when I try to use my app to purchase my tickets, all I get is an error message. What a waste of money.
"Error" message every freaking time!!!!!
Worked at first. Now everytime I try to select movie I get error message. Haven't been able to watch a movie or use the app in over 2 weeks. If they dont fix this issue ASAP I will cancel immediately and take my business elsewhere.
Hello my app is showing error when I…
Hello my app is showing error when I try to book tickets and my username is Sandeep Sunny I get this error frequently.
Sinemia I have a pending charge because…
Sinemia I have a pending charge because I couldn't check in in the movie theater now a have a balance that I'm trying to paid but the website does not accept my payment the message that I got us the you can't do live charges, what can I do to make this payment so I can continue to use the service??????
Sinemia is a Scam
Sinemia is a Scam. They charge you and they randomly close accounts or suspend activity,
You can´t contact them. They are unreachable.
FIGHT THEM with your bank, create a dispute, if it´s too late for you and got your whole money stolen by these greedy scammers.
LET´S BURN THESE MISERABLES.
Sinemia is the worst
Sinemia is the worst. They will ask for all stupid proofs after the subscription. They should have asked at the time of subscription but they put my account is on hold for 3 months because of ID. Though I submitted till now no response from them & I am not able to book any advance ticket.
They are now charging all stupid fees, saying it’s a convenience fees. When it is free it should be free for at least 3 movie tickets per month.
Guys do not go for it. It’s worthless.
“ Error” on Confirm, app nonfuctional
Update: 5/3/19: Its been about a week since my last successful SiNEMiA ticket purchase. Just went to purchase a ticket to LONG SHOT” for Fri 5/3/19 and again getting the “Error” popup on Confirm screen. My plan is for 30 movies a month (one a day) and Im lucky to see 4 without begging to fix the app every time
Loyal and patient customer has had enough.
Been using Sinemia since June last year, but stopped working beginning of March. Error message changes constantly, from asking me to update the app, generic error has occurred, or some kind of app maintenance. Support hasn't responded through email, Twitter or Google Play Store at all, and my patience has worn out.
I can't even refund the remainder of my subscription. It's a real pity and unless something changes, I cannot see myself resubscribing to the service.
absolutely no responsibility and no response from this company when service is not working for months
I brought elite family plan paying 100's of dollars. last few months service is no more working. Any attempt to purchase tickets says "error. please train again". I've reached out via emails many times, twitter and have never got any response for past few months.
I want to get the refund from annual subscription if they can't resolve the issues.
username: dhanarajvallabhuni
Hi Sinemia
Hi Sinemia,
My App has not been working for one week. I request you guys to look into it and please make my app work. Your help will be highly appreciated. I tried checking in for the movie the other day and that time also my app did not work and I could not check-in. Please please help me out.
Well
Well, Sinemia directly responded to my first review. They fixed my app so that it would let me choose my movie and theater. I thought “Awesome! I finally get to use my service after two months of it failing to do what it claimed.”
I find perfect tickets for Avengers. I pick them. I’m about ready to pay the extra $3 fee that they don’t tell you about in the initial sign up....
And it can’t process my payment. I add another card. It can’t process that one either. I’m about ready to throw in the towel and cancel this service to get my money back.
It’s been three months I’ve supposed to have a movie a month, and I’ve only been able to see one movie with this service, solely because it just does not work as advertised. They sold a total lie. My rollover movie is probably going to expire and there’s literally nothing I can do about it because they won’t even let me PAY THEM MY MONEY.
Words cannot express how frustrating an experience this app has been. I basically have $50 sitting in the pocket of the CEO who claimed I would have a movie a month, and when it comes time to provide, he hides behind an error code. Dishonest and not worth the trust of any other customers.
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