Sinemia 

Nothing but a criminal organization -- the worst experience I've ever had with a company. I have to laugh at their Dear Customer letter where they say "We want to sincerely thank our customers that believed in us and helped us along the way for their love and support."

Since they are not offering refunds for the money they stole from us it is like getting mugged in the street and the perpetrator leaving a note thanking us for believing in them and for our love and support.

I very much doubt that anyone in the United States loves Sinemia or supports their criminal activities.

Sinemia closed its U.S. operations based on the notice found on their website. I haven't been able to buy tickets since February. They probably were already planning to close operations but wanted to recoup as much as they can by scamming people into buying their program

App not working from past two week . Not able to book advance tickets and getting unknown error while trying to confirm the tickets . This is my email id prabhu.cbz
Contacted support team multiple times from two weeks . No response from customer service when I send them an email for over two weeks. I can see that I'm not the only one.

Got Annual Plan, paid up front, now getting Unknown Error popup for advance ticket. Total waste of money. No response from support team either even after multiple emails.

I see Sinemia replied here but not to my multiple emails. My user id is divakardil17. Please fix it.

I’ve been trying to purchase tickets for over one month and I always get an error message from the app. Now it is not accepting any credit cards to proceed with the transaction. It keeps saying the same thing over and over "Transaction failed. Please try again in a minute". I sent all the pictures to Sinemia support and they answer back that they are working on it (when it does answer). But one month is enough time to solve any technical issue, don’t you think? I want a refund or I will initiate a chargeback operation. Sinemia was definitely a mistake and I don’t recommend to anybody!

Cinema is one of the worst experiences I've ever had.
I bought sinemia pass 4 months ago. After my first use, they sent me a message that I have not checked in on the app before the movie started and so I would have to pay for the full ticket price. Since than the app doesn't let me do anything until I pay. The customer service is the worst I have ever seen, I have sent over 100 emails with absolutely no answer.
Last week I tried paying the fee they were charging me and still the app is not working.
If you still didn't buy cinema, make yourself a favor and stay away from it.

Sham company no response cant book tickets. No response to email or Twitter. Stay away. I have also reported them to bbb

I can't purchase advanced tickets online. When I am prompted to select a ticket selling channel, all three options return an "unknown error" so I can't proceed with the purchasing process. My app is updated and I've tried at different times to get it to work with no success. Please help!

I got my Sinemia annual subscription plan in Nov 2018 and wasn't able to use as I was facing issues every time either with the app or website. I used it hardly couple of times. I had been asked to verify my identity by uploading my ID documents, even then I wasn't able to use it perfectly and never got a reply from their twitter customer service account. And now I just saw the news about its shut down. I wonder if I would be getting a refund of my amount as I had rarely used it.

Hi Their,
I took Sinemia Annual plan in the month of Nov 2018 but I used only 2-3 times.When ever I tried to use I get some issue/error and recently I saw news that its closing its services. I wonder would I get my yearly plan refund.
Thanks
Sindhuja.K

The app ceased to work after seeing only a few movies. Their support team provided no support and does not even reply to most communications. DO NOT SIGN UP. Read the other reviews out there. You will see that my experience is very much in line with the complaints others have. Don't join our unfortunate group.

The only thing that works about Sinemia is their monthly charge to their remaining “customers.”

I put customers in quotation because they aren't really customers , as they would need to receive some kind of value/ service for the money they hand over month and month. Which they don’t.

Sinemia, shame on you.

If what I’m hearing is true and you’re shutting down your US operations I want a refund. I paid for a yearly subscription and now it’s been barely a month into it and now you’re done? I tired to book a ticket for this Friday and kept getting an error,
So I googled Sinemia and found this news out. No email or notice nothing. Again if this is true I want my refund for the 11 months unused, this is absurd!

After being totally ripped off by MoviePass I should have known better than to get another movie subscription service but I thought I’d give sinemia a shot. It was good at first but things went bad once I got the physical card which I paid 50 bucks for. Now the app hasn’t worked since March. Online or in cinema. I’m so disappointed and have emailed them several times with out any response back.

My boyfriend got me this gift for Christmas. I was so excited and it meant so much. We are young and this pass was a lot money. After reading these reviews I am starting to think that he will not get his money back. I think that this company should pay him back. Please tell me that he is not out of his money. He is the hardest working man I know and this company took advantage of his amazing heart.

yesterday i complained here about sinemia not letting me use my membership. after complaining here they used respond now they have stopped that also. they have take all the proof they needed still when i try to use the membership it says unknown error has occured. please try again.. i dont understand why the same so called error don't occur when thay take our money. it happens in one click. every single i'm going to complain here. untill they respond

Posting this again as I didn't get any attention on this by Sinemai.

The app is not working from almost 3 months.
After selecting the movie, when I'm trying to choose the services for advance ticket, I'm getting error "An unknown error occurred. Please try again later!".

It's blocking me booking my tickets. From last 3 months, I'm paying for movies tickets from my personal credit card. Whats the use of taking Sinemia subscription if I want to pay from each movie ticket from my personal credit card. Now, I end up paying more than the yearly subscription fee I paid to Sinemia.

THIS IS VERY FRUSTRATING.

I sent many emails to Sinemia Support but I didn't any response. I'm not sure they are ignoring it or their Support is very bad.

I'm stuck now. As I already paid for whole year now I cannot cancel the subscription also I'm not getting any refund.

Username: nikhilmonga

IF I could give 0 stars for this service I would. Recently due to issues with the app, I wasn't able to check in when I arrived at the theater. So then I was charged a misuse fee which I have to pay before being able to see any more movies. And now that I try to pay for the fee, there is an error and it doesn't allow me to pay. This is the worst movie service ever

Deplorable service offered by Sinemia. It has been more than 2 months now and despite repeated feedback , they haven't fixed the app for us. It seems to be more of a scam. Refund the subscription fee or fix the app !!!

for months their app, which is the only way to sue their service, has not worked and I have been paying monthly for absolutely nothing in return. All attempts to contact them have gone unanswered.