Skylight Psychiatry Avis 

I was very nervous about the assessment but in the end found it a positive experience. My assessment was handled very well in a professional but friendly manner.

I had my appointment booked very quickly after I finished my paperwork! I had CJ who was lovely and kind and very thorough in the assessment! I was pleased with the time taken and the outcome

When a trans person kindly corrects pronouns and preferred name after it's not been used, after sending it in a form prior, it should not be listed in the system as "[deadname] (prefer to be called X)". Use one or the other, either my legal name (for formalities sake, uniform across all forms, and legally tied) or the name I said I prefer hearing (because that's the only one I want to see in texts and emails). I don't blame anyone in specific but kindly ask for the next trans person after me to not have to experience this. It looks unprofessional.

The gentleman who completed my assessment was lovely and very understanding.
I feel much better now I’ve been assessed and it’s good to know services users are sign posted for help and guidance.

I was very impressed with how my assessment with Dr Bernhard Kelley-Patterson was conducted. I felt listened to and understood. The assessment was very thorough - nearly two hours - but felt pleasant and natural, it didn't make me feel anxious in the slightest. I came out of it feeling I had done the right thing addressing my issues and going through with finding help.

I can't thank Skylight Psychiatry/Miss Thompson/Mr Shoko enough for their professionalism and care with myself. I wish I had used them many years ago. 5*

Assessments are still ongoing, but I feel like I am getting somewhere at last. The NHS waiting times are ridiculous, tried right to choose and I was surprised at how soon I got an appointment.

Very grounding very welcoming and safe to open up was nice to get the closure that
I needed, big up skylight psychiatry!! Positive experience definitely

Really positive experience - assessor was clear and supportive and found the assessment far less draining that expected!

The assessor was very patient and explained everything to me. He was very informative and explained all the next stages.

Felt welcome and comfortable

Didn’t have to wait long at all from the day of my referral through to my assessment, everything was explained effieciently to me, Monique was happy to take her time with me and when I was given my diagnosis at the end of the referral Monique took her time to talk through and explain everything to me

I can honestly say that my video call with RHEA was an experience I was dreading but instead the very welcoming and professionalism of this specialist was so calming for me and after diagnosis of ADHD I had a tear in my eyes. Not too sure I would have felt as comfortable as I did with anyone else. Waiting times were minimal and very very grateful for their support.highly recommend them

Kirsty, the adhd assessor, was professional, kind and supportive throughout. This was arranged through NHS Right to Choose. I cannot rate Kirsty highly enough.
Getting the forms completed and chasing the admin team to ensure all forms were in order was more of a challenge. The forms and their names are confusing and numerous. It is not possible to save a form to come back to but must be completed in one sitting. Data from a sibling was lost and had to be redone.
Can the forms not be colour coded or (if colour blind) use different symbols to differentiate? Shared Google docs is more efficient than Skylight’s current forms system.

Was a great assessor, made me feel so comfortable & offered me regular breaks if I needed. Finally a diagnosis after suffering for over 10 years and been told it was just depression. 10/10 for service. Thank you so much

Very pleased I stuck with the process - after a long wait on the NHS list I selected Skylight via the Right to Choose scheme. There was a further wait but once my appointment was scheduled everything went very smoothly. I felt put at ease by the clinician and my communications with the administrative team were handled expertly. I would wholeheartedly recommend this practice.

Honestly can’t thank them enough for their compassion and understanding. They made me feel so comfortable and made sure that I understood everything clearly and were very supportive.

My consultant was a very helpful person during this process. I felt supported and at ease from the information I recieved and the prescription I required was swiftly sorted.

They were friendly, professional and efficient. I would recommend them

I would prefer to give zero stars honestly.
If you are waiting for an assessment with Skylight Psychiatry, do not stay silent! Their administrative tracking is completely broken.

My referral was accepted and transferred to them on 30th September 2025. I followed their rules and waited patiently to hear from them about first appointments. After 27 weeks of hearing nothing, I chased them. They admitted they had been waiting on a GP file since November but didn’t think to communicate that. I sorted the file immediately. Skylight staff explicitly promised me in writing that this would NOT affect my waiting time for my first appointment. But they lied and reset my waitlist time to zero and have been ignoring my formal complaint for a month now. Today ( 33 weeks later ) they sent an automated text saying I am only "now" at the start of the list.

Don’t bother with them, it’s so bad for your mental health. The worst communication imaginable