Slade's Garden and Building Supplies Avis 

286
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivery was on time. We were going out at a certain time. Delivery driver was informed and made the effort to get there on time, perfect.

Noté 5 sur 5 étoiles

Communication was really clear throughout, with a clear delivery window/ time given on the day. The stones were intact. Even had a spare one..! Delivery driver was helpful and very friendly. Woul... Voir plus

Noté 5 sur 5 étoiles

The best price online. I bought a full pack of 76 bradstone edale 450 x 450 pavers. They were delivered quickly with tracking information provided. Arrived on a tail lift truck well packed and secur... Voir plus

Noté 5 sur 5 étoiles

Excellent sales and after sales service. Regular updates on the order and transportation. The patio slabs we bought were of excellent quality and true to advertisement on Slade’s website. They arr... Voir plus

À propos de l'entreprise

  1. Magasin d'articles pour l'aménagement paysager

Écrit par l'entreprise

Our family-run business has been supplying landscaping and building projects across the UK for over 30 years. We take pride in servicing all our customers; from DIYers and self-builders, through to large trade firms. The knowledge of our staff, the 60,000sqft of stock at our Walsall and Aldridge sites make us the perfect choice for all your Garden and Building needs. Order online for FREE national delivery to most parts of the UK.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

286 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,4

Tous les avis

(286)

51 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Decent company.

It was a bit confusing what time delivery would be.
But I had no worries.
The delivery driver was kind and put the delivery outside my front wall on the pavement.
It wasn't big so was fine to leave until builder came to move to back garden.

30 août 2024
Noté 1 sur 5 étoiles

Disappointing service, no communication and items were damaged upon delivery which I had to replace myself

Ordered 40 slabs, only 20 arrived and I had to call and ask where the other 20 were. They arranged delivery for the following day however I was in work so could not take delivery. Upon investigation, five of the slabs were damaged beyond use, some even with corners missing and they had been packed carelessly. I was advised to inspect the slabs and report any damage however due to illness and weather issues, this was a few weeks later. I reported the five damaged slabs with photographic proof but never heard back from them. I sent a follow up email with still no response. Not only did this delay the project but I ended up having to replace the damaged slabs out of my own pocket. I would have purchased locally with better service and peace of mind had I known the issues I would face. Overall a very disappointing experience & I do not recommend. £45 out of pocket having been promised replacement slabs before all communication ceased.

7 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Poor communication and customer service. Terrible delivery times

Paid for next day 10 am delivery (two days before) and on the morning was told the original order was not sent to the delivery company and so it would not be arriving that day. Asked for 10 am arrival the next day which then arrived at 2:30 pm. Delivery driver passed on the form and it stated up to 5 pm delivery so a member of Slade's was not truthful about this. Cost me a day and a half extra for the builder and labourer to which their response to my complaints email for compensation was "Ideally you would wait until you receive the goods before booking contractors to start work" - which is mind blowing. Clearly training needed on how the building industry works.

If you can, go direct to the supplier or buy local.

18 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, communication brilliant! responded to my query straight away. Delivery time spot on.
Highly recommended 👌

25 juillet 2024
Noté 4 sur 5 étoiles

Good price.

Good price.
Only criticism would be an advanced notice of delivery. i chased to confirm the day then recieved a note from the courier about an hour before delivery.

31 juillet 2024
Noté 5 sur 5 étoiles

The best out there !

Excellent, friendly and knowledgeable staff, order placed and delivered on time as promised.. would highly recommend and will certainly be our go to supplier for any future requirements!

22 juillet 2024

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