SMC Motorhomes Newark Avis 

The service department (Howard) needs to return calls ! I've given up waiting, the parts department is the same. But wait if you want to get through to buy a new motorhome - no problem. Good luck getting any repairs done.

I would like to extend a big thank you to Warren and the team in the Servicing Department. Unfortunately, my new Frankia was not without problems, but a phone call to Warren set the resolution process in motion. Absolutely nothing was too much trouble for him, and he kept me informed at every stage. He even liaised directly with Frankia's technical people in Germany to find answers to the solar charging problem. This is the third motorhome I have purchased from SMC because their aftersales is second to none. Thanks again, Warren and everyone in your team, I cannot fault your customer service skills. And a big thank you also to Nigel Lintin in sales for ensuring our order went smoothly.

We recently purchased our first Motorhome from SMC. It's a new to us AS Bourton and priced perfectly for a well looked after outfit of it's age. From the moment we walked into the dealership everyone from top to bottom were helpful, informative and enthusiastic. Service Dept replaced mirrors that were corroded without be asked to, handover with Paul and Mark was particularly informative and helpful with an on the spot repair when a faulty skylight was discovered. Our sales exec, Simon Hayes, kept us informed right up to pickup and the First Trip Hamper was such a treat. We are looking forward to our retirement travels - thanks to everyone at SMC - can honestly recommend them to anyone.

Hi, my wife and myself bought a used Swift Rio 320 motorhome from SMC in January 2024 and it was an absolute pleasure to deal with the Company. From the point when the motorhome was viewed on the pitch to amicable negotiations over price and the 'deal', all the way through to the high level of detailed preparation and valeting of the motorhome and the thorough handover, the service was first class and we can totally recommend the business to those looking to buy a new or used motorhome. A1 service from beginning to end and the high level of professional and well co-ordinated service from member of sales, admin, pre-delivery, valet and handover made for a pain free and totally enjoyable expereince, 5 stars! We have enjoyed the motorhome for several weeks now, there have been no problems, no faults, no return visits, just happy travels. Testament to a business that does it right. Thank you.

We bought a brand new Globecar Summit Prime from SMC, from the day we collected it things went wrong. SMC response to the issues were poor, we were constantly travelling back to Nottingham. Time off work and fuel cost and no recompense.
I would not recommend SMC or Globecar.

Having recently taken delivery of our new Pilote Motorhome we would like to thank all concerned at SMC Motorhomes for the excellent service that we have received. Special thanks goes out to Chris Pullen, our dedicated sales advisor, for making our purchase so pleasurable and trouble free. Also a big thanks to Paul for explaining everything in detail during handover. The lovely Hamper was also very much appreciated !! Thank you !!
Peter & Karen ( Pilote G740 Expression )