snitch.co.in Avis 

Absolutely dogshit customer service. Staff picked up two products of the same order but said someone else will come for the other two products. Kept getting a message of pick-up failed even when no one was showing up for the pick-up. Never able to connect to an agent either, tried 100s of times. Shit product quality and shit customer service. This exact attitude is why people hate shopping online and from such cheap brands

There is one useless company, they post ads on Instagram with offers, and after ordering they pack the wrong product and send it, and after that they close all the options to contact them.

Never order online. It’s a big pain if the product does not fit you. Exchange and pick up is almost impossible. Unable to reach them even on their wats app chat. On the app it shows pick up failed even though there has been no attempt made to pick up. It’s a pain I would not recommend to order their jeans etc online. Stay away.

Worst delivery service for online orders, you don't even get any response and customer service is pathetic. Just wanted to share my experience on recent order from Snitch. Every day around 8 PM, I receive a call from their Blitz delivery partner saying the product will be delivered within 10 minutes, but after that, I get no further updates. When I try to contact the delivery person using the number provided, they inform me that the delivery will be delayed or may not happen at all. Everyday same update, and unable to contact Snitch customer service and their Blitz delivery partner.. worst service from Blitz and Snitch. Never order online from Snitch website.

Very disappointing customer support, practically non existent. The quality is bad, it has stopped putting efforts in quality. Literally, you have to constantly run

Very disappointing customer support.
I’ve tried contacting them multiple times regarding a refund but received no proper response. I even reached out via WhatsApp support, and the representative was completely unhelpful — she responded after long delays (around 10 minutes each time), and even after explaining everything clearly, I got no real assistance.

This is not what I expected from a known brand.
Would not recommend — please don’t waste your money her

Extremely Disappointed with Customer Service

Review: I placed a return request three weeks ago, and no one has come to pick it up. Despite reaching out to SNITCH customer support multiple times, there has been no response or resolution. This has been a frustrating experience. I do not recommend buying clothes from this platform — the service is unreliable and unprofessional.

Every time I text Coustomer service I talked to them they say same thing and after couple of days they started to avoid.

I email texted every day no resolution

very poor quality cloth i ordered online and it tear after 2nd wash.

Snitch is a scam. Never buy clothes online from Snitch. They unlock a free gift when you make a purchase from their website. This free gift allows you to select any one item—jeans, shirt, or T-shirt—up to ₹2000. To get the free gift, you must buy another item at full price. I purchased additional cargo pants to receive the free gift. However, after payment, the free gift shirt disappeared from my order history and was never delivered. I filed multiple complaints with customer support, but they offered no resolution. Their customer support is terrible. Product quality is bad. I will never purchase anything from Snitch again.

I returned a jeans worth 1799rs ordered through their app, and they are saying they have not received it. No update so far. They only keep saying they are looking into it. no refund. They are only good in deliverinf the product. Its a scam. Do not fall for it

I have bought expensive beg, its been only 6 months and the lock has been broken.
I hae visit store to fix this, they said we removed begs and we can not repair this.

They scam people, they do not deliver all the items and show delivered in the app. Their customer support is the worst I have seen. They just snatched my money, never ever trust them.

So frustrating app ever . There are literally no way to contact n about the refund they are actually fraud. Guys don't fall fpr the products

Don't buy any product in snitch site snitch fraud my money 1700 not refund in my account or wallet fraud site dont buy any product

Awesome thank

Pathetic after sales support and courier partner.

Collections . . Designs & shopping experience online was good

Snitch is one of the best Indians fast fashion and fastest growing men's fashion brand which provides trending fashion with great quality and fit with affordable price