Spire Healthcare Avis 

5 038
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Even being through NHS wasn't expecting service the same as if private the care staff and nurses were brillant catering team excellent nothing too much trouble and not rushed were kind and the theatre... Voir plus

Noté 5 sur 5 étoiles

Initially I was referred by my optician for cateract surgery via the NHS, 18 months later I had heard nothing. Frustrated with my prescription I opted for private cateract surgery through Spire. Withi... Voir plus

Noté 4 sur 5 étoiles

I was treated very well in spire Macclesfield by the staff before, during and after knee surgery to my right knee, just returned from my first physiotherapy session and that went very well. Booked in... Voir plus

Noté 5 sur 5 étoiles

Had my 10th steroid injection in my foot and as ever the wonderful Mr Sturdee was lovely and explained what he was doing as he was doing it. The assistant Lydia was very nice when she took me to X-ray... Voir plus

À propos de l'entreprise

  1. Hôpital privé

À propos de Spire Healthcare

Écrit par l'entreprise

Spire Healthcare is a leading independent healthcare group in the United Kingdom and the largest in terms of revenue.

From our 38 private hospitals and over 50+ clinics, medical centres and consulting rooms across England, Wales and Scotland, we provide diagnostics, inpatient, day case and outpatient care in areas including orthopaedics, gynaecology, cardiology, neurology, oncology and general surgery. We operate a network of private GPs and provide occupational health services to over 700 corporate clients.

Our Purpose is to make a positive difference to people’s lives through outstanding personalised care. Everyone at Spire Healthcare is aligned to this Purpose, which makes a positive difference to all our colleagues instilling a culture of respect, inclusion and collaboration across the business.

Visit the Spire Healthcare website Contact Spire Healthcare

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,6

Tous les avis

(5 038)

1 998 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The quality of care from all the staff…

The quality of care from all the staff was exceptional, from the moment I arrived, throughout the procedure, and right through to my discharge. Everyone was professional, attentive and caring. This is exactly how hospital care should be.

10 septembre 2026
Noté 5 sur 5 étoiles

A good experience all round

Everything was well organised throughout my day undergoing surgery on my foot under local anaesthetic. My consultant was very professional, helpful and informative with a cheerful manner.
The hospital was modern with a calm atmisphere. The staff looked after me well.

4 septembre 2026
Noté 2 sur 5 étoiles

Unhappy patient

I am essentially unhappy with my experience. I was expecting a video appointment but never got one. I did get a diagnosis but arrived at it myself. The management plan was not explained to me clearly. I feel I was treated at a distance and was not communicated with well. Hazards of just speaking on a phone

30 juin 2026
Avis spontané
Logo de Spire Healthcare

Réponse de Spire Healthcare

Dear John

Thank you for taking the time to come back to us. We appreciate your review, and are sincerely sorry to hear about your recent experience.

We value all feedback and want to ensure your concerns are addressed promptly. Please visit our complaints page to provide additional details. Our team will then reach out to discuss next steps and how we can best assist you: https://www.spirehealthcare.com/patient-information/complaints-form/

Kind regards
Spire Healthcare Team

Noté 5 sur 5 étoiles

A Medical Tourist from Cyprus

As a Medical Tourist from Cyprus I was impressed by the excellent service I received from Spire ShawFair Hospital in Edinburgh for a hand and elbow operation performed by the orthopaedic consultant Mrs Dominique Davidson. I hope of course to not have to repeat the experience but should it be necessary I would definitely be happy to receive further treatment there.

31 août 2026
Noté 3 sur 5 étoiles

No problem with the care provided... but

No problem with the care provided. First class! Online payment is a totally different matter. Tried to pay a bill online - all looked OK to me. hence surprised to receive a reminder a few weeks later. It transpires that they only accept AmeX over the phone, yet the payment looked ok when I was attempting it. Please spend the 1/2 hour it will take your programmer to alter the website and stop this frustration.

14 septembre 2026
Avis spontané
Logo de Spire Healthcare

Réponse de Spire Healthcare

Dear Gidon

Thank you for taking the time to come back to us. Whilst we're delighted to hear that the care you received was first class, we're sorry to hear about the difficulties you experienced when trying to make an online payment.

Your feedback is extremely valuable to us, as it helps us continually improve our hospital services and enhance the patient experience.

Kind regards
Spire Healthcare Team

Noté 5 sur 5 étoiles

Great to experience at spire hospital…

Great to experience at spire hospital Norwich recently, efficient and smooth turnaround after carpal tunnel and cubital tunnel procedure. Well informed on the day and staff polite and helpful, tasty lunch and good coffee after procedure and home within 7.5 hours!

10 septembre 2026
Noté 5 sur 5 étoiles

Mr Iraj Zeynali Who did my varicose…

Mr Iraj Zeynali Who did my varicose vein removal was absolutely amazing! He made me feel so comfortable throughout procedure as well as making jokes trying to make me laugh and calm my nerves! The rest of the surgical team were also outstanding especially the nice lady sat infront of me trying to calm my nerves throughout procedure (unsure of her name). Very happy with my experience and would highly recommend this doctor for any vein issues, he was brilliant! 🤩

14 septembre 2026
Noté 5 sur 5 étoiles

Spire health care is amazing from…

Spire health care is amazing from referral to completion of treatment. Your not just another number or box to tick. You are made to feel valued and treated with respect. A special mention goes to my consultant Mr. Robert Metcalf an approachable friendly and kind man. I cannot thank Spire enough.

9 septembre 2026
Noté 5 sur 5 étoiles

Excellent care throughout

Excellent care throughout, particularly from HCA Sharon Machin, although all the staff were charming and attentive. If I had a criticism it would be with the food. Post up sandwiches inadequate and the supper and breakfast I had were both really unpleasant.

13 septembre 2026
Noté 5 sur 5 étoiles

100% patient satisfaction!

I was quite anxious about the spinal procedure I was booked in for. However all the staff, without exception ,were reassuring and informative. I could not have received better care. I am 100% satisfied I chose Spire Nottingham for my surgery.

7 septembre 2026
Noté 1 sur 5 étoiles

Extremely disappointing experience with Spire Portsmouth Hospital - Cardiology

My experience with Spire Portsmouth Hospital was extremely poor and, frankly, unacceptable.

I was billed for multiple examinations that I say did not take place. I disputed these charges, and the matter ultimately went to court. The court found in our favour.

What made the situation even more disappointing was the attitude and level of care I experienced from the cardiologist. I did not feel listened to, supported or treated with the level of care and attention I would expect from a private cardiology service. The impression I was left with was that there was very little genuine concern for me as a patient.

Private healthcare comes at a significant cost, and patients should be able to expect accurate billing, proper communication, professionalism and, above all, appropriate patient care. Unfortunately, that was not my experience.

Having gone through the stress of being charged for examinations I say were not carried out, followed by having to take the matter to court, I have completely lost confidence in this service.

I would not recommend Spire Portsmouth Hospital’s cardiology service based on my experience.

I strongly recommend that anyone using this service checks their invoices carefully and challenges any charges for examinations or procedures they do not believe were carried out.

11 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

My treatment was excellent

My treatment was excellent, I was kept informed at all times of my progress. All staff in different departments were pleasant, friendly and helpful.

11 septembre 2026

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