Louisa and Lyndsey have been nothing short of proffesional and really understanding of my situation. They have kept me up to date and made me feel at ease. Excellent customer service. Kam
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Louisa and Lyndsey have been nothing short of proffesional and really understanding of my situation. They have kept me up to date and made me feel at ease. Excellent customer service. Kam
L'entreprise a répondu
I’ve been trying to sort out my gas supply and calling Lyndsay has put me to ease that the issue will be solved. She explained In detail the situation and was helpful with any further queries. What a... Voir plus
L'entreprise a répondu
Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... Voir plus
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The customer service is amazing, as this is made for students they provide a lot of support for mostly first time bill payers and make the whole thing super easy. There was no hidden fees or extra cos... Voir plus
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Écrit par l'entreprise
Split The Bills, Floor 6, 1 New Era Square, S2 4RB, Sheffield, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Katie was very helpful and was very polite. She helped solve my issue fairly quickly.

Réponse de Split The Bills
Louisa was so kind and helpful over the phone! Gave clear instructions on what to do next and reassure me that the issue would be fixed promptly.

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Katie really helped me with the issue I had today, and I really appreciated how well she explained the process of receiving our broadband.

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Great experience nice and easy, max and Mohammed was great

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Did great sorted the issue straight away. And explained why the issue occured

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Lyndsay was incredibly helpful and quick with my query. What's not to love about that!

Réponse de Split The Bills
The team at Split the bills are always so helpful and reassuring when you have a question. Nothing is too small. Special thank you to Katie for all your support!

Réponse de Split The Bills
They were very clear and helpful with my enquiry.

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Lindsey gave a very detailed explanation about my query that made it easy for me to understand. Very kind and helpful.

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Lindsay was very useful, helped find a solution, offered excellent customer service

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The operator Lyndsay was quick and helpful and had sorted my query in under five minutes.

Réponse de Split The Bills
Throughout the year of using Split the Bills as my supplier they have always been available to speak on the phones and have promptly responded to emails with any issues I have! They are a reliable service and would absolutely look to use them in the future! Great customer service from Ester, Katie and Poppy for helping me resolve an annoying dispute!

Réponse de Split The Bills
My phone call was picked up within two rings after the automated messages. The person who answered my phone was Lindsey.
She was extremely helpful and to the point.
She really helped resolve my concerns perfectly. My call ended within five minutes and I’m really pleased. Thank you Splitthebills team.!! you guys are fantastic

Réponse de Split The Bills
Had an issue with my account for a while now and Courtney assured me it’s being looked into, made everything clear for me and was really nice to talk to

Réponse de Split The Bills
Ongoing billing issues have been a real headache. Despite my initial contact with "Split the Bills" to resolve the incorrect water bills, the problem persisted. They assured me they'd handle it, but more bills kept arriving. Each time, I had to chase "Split the Bills," who then said they'd contact the water company. It wasn't until I filed a complaint that they actually reached out. Communication was poor, forcing me to contact the water company directly to sort things out. I won't be using their services again and can't recommend them if you're looking for a straightforward experience.

Réponse de Split The Bills
Lyndsay was incredibly helpful, very kind and understanding. Helped me resolve my issue very quick. Really appreciate it!

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Very helpful, solved the problems promptly and quick response

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It was really nice how they wanted to know how to pronounce my name properly

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Great customer service, Incredibly straight forward procedure and fantastic communication. Never had an issues or complications with this company - I would certainly recommend them to friends!

Réponse de Split The Bills
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