Louisa and Lyndsey have been nothing short of proffesional and really understanding of my situation. They have kept me up to date and made me feel at ease. Excellent customer service. Kam
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Louisa and Lyndsey have been nothing short of proffesional and really understanding of my situation. They have kept me up to date and made me feel at ease. Excellent customer service. Kam
L'entreprise a répondu
I’ve been trying to sort out my gas supply and calling Lyndsay has put me to ease that the issue will be solved. She explained In detail the situation and was helpful with any further queries. What a... Voir plus
L'entreprise a répondu
Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... Voir plus
L'entreprise a répondu
The customer service is amazing, as this is made for students they provide a lot of support for mostly first time bill payers and make the whole thing super easy. There was no hidden fees or extra cos... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Split The Bills, Floor 6, 1 New Era Square, S2 4RB, Sheffield, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Claire’s customer service skills are great, she is naturally lovely, and very helpful! Thank you 😌😊

Réponse de Split The Bills
Lousia's smashing it - she's super friendly and helpful! And explained things clearly too. She's also been able to make headway with a bills issue that we haven't been able to resolve over email too.

Réponse de Split The Bills

Réponse de Split The Bills
Katie was Very helpful and friendly- made me feel reassured thank you :)

Réponse de Split The Bills
I spoke to lindsay and she was very helpful and lovely!!

Réponse de Split The Bills
lyndsay was efficient and very helpful at assisting my multiple questions.

Réponse de Split The Bills
Called up on behalf of my daughter who was having some issues with her bills and debt collectors. A little furstrating having to call but the person i got through to was v helpful. Think her name was esther.

Réponse de Split The Bills

Réponse de Split The Bills
Very willing to help. Sorted my issue within an hour of calling. Thanks

Réponse de Split The Bills
Very helpful, if struggling the route i would recommend would always be to call for support.

Réponse de Split The Bills
Had an issue with an overpayment, didn’t really want to chase things up, thankfully Clare was really helpful over the phone, raised the ticket immediately and helped process my refund within the hour. Brilliant customer service and a real gem to chat to over the phone.

Réponse de Split The Bills
Such bad communication! This is marketed at Uni students but I would not recommend! I paid my bills on Monday for this month. I then received an email informing me they were going to charge me again for another whole month in 3 days because they missed a payment??NO warning at all. As a uni student I cannot afford this and did not plan this as part of my budget. SO SO STRESSFUL sent an email on Monday and have not received any help or advice.

Réponse de Split The Bills
you are still sending me quotes that are not mine after you said you would remove my number from your system

Réponse de Split The Bills
Louisa at Split the Bills went out of her way to sort the problems out that I was experiencing. She listened to me and handled the whole situation perfectly, quickly and efficiently.
Its such a relief to have this resolved. Thank you so much Louisa.

Réponse de Split The Bills
Louisa was so lovely and sorted my issue straight away - such a nice experience compared to some that I have had before! Thank you!

Réponse de Split The Bills
The team is always so quick to support me with my queries!
Peter has handled my queries twice and his responses have been quick, informative and supportive.
I really appreciate the support from the split the bills customer service team!

Réponse de Split The Bills
Great job and speed of replies.
Pete Senior, Customer Support Advisor, was very speedy and resolved the issues within 7 - 10 minutes between responses. Made my life and day smoother.

Réponse de Split The Bills
She was very friendly to speak to and was able to respond to my queries.

Réponse de Split The Bills
Spoke to Mike this morning regarding a payment issue I was having - was reassured and given a thorough process to follow. Had a very pleasant experience! :)

Réponse de Split The Bills
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.