What an absolute god send of a company, from purchasing to after sales and delivers, Stair box has gone above snd beyond to help us transform our tired home, into something i would never had seen.... Voir plus
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Lisez les avis des autres
An absolutely fabulous new staircase was made for us by Stairbox. The ordering and instructions were easy to follow and the staff were extremely friendly and knowledgeable when I called for some extr... Voir plus
Quality service from outset. It was just over a week from order to delivery. They kept us updated and we had a 2 hour slot for delivery and we could track the driver which was a great help. The stairs... Voir plus
A great product - from start to finish, buying and installing the staircase is made as simple as possible. A couple of the risers around the 180 deg turn were tricky to get right for a DIYer, but a... Voir plus
À propos de l'entreprise
- Menuisier
- aussi dans
- Charpentier
- Magasin de bricolage
- Magasin de meubles
- Magasin de rénovation
- Société de fabrication d'escaliers
À propos de StairBox
Écrit par l'entreprise
StairBox are a leading UK manufacturer and supplier of timber staircases and stair parts.
Offering exceptional quality at the most competitive prices on the market is central to our business. All of our staircases are made in our Midlands-based factory using the very latest in staircase manufacturing technology, ensuring consistently high levels of accuracy in production. Stairs are then hand-finished to perfection before being assembled and delivered to you by our own fleet of vehicles.
Customer satisfaction is extremely important to us, and we’re always looking for ways to improve our products and services through innovation and forward-thinking. We pride ourselves on offering a friendly, personal service and making the ordering process as smooth and straightforward as possible. From our dedicated team of technical advisors to the development of our online design tools, we want to make things easy for you.
As developers of the original online StairBuilder design tool, which allowed customers to design and spec their staircase online for the first time, we have continued to innovate with our suite of design tools, which now includes a new Balustrade Designer for those looking to renovate their existing stairs. Our online stair parts shop offers everything you need to complete a staircase project.
As your staircase supplier, we want to make sure that you’re thrilled with the final product, and our team are on hand to support you every step of the way, answering any questions and design queries and providing priceless advice that you just can’t get anywhere else.
Find out more:
- Designing a new staircase
- Renovating your stairs
- Staircase gallery
Offering exceptional quality at the most competitive prices on the market is central to our business. All of our staircases are made in our Midlands-based factory using the very latest in staircase manufacturing technology, ensuring consistently high levels of accuracy in production. Stairs are then hand-finished to perfection before being assembled and delivered to you by our own fleet of vehicles.
Customer satisfaction is extremely important to us, and we’re always looking for ways to improve our products and services through innovation and forward-thinking. We pride ourselves on offering a friendly, personal service and making the ordering process as smooth and straightforward as possible. From our dedicated team of technical advisors to the development of our online design tools, we want to make things easy for you.
As developers of the original online StairBuilder design tool, which allowed customers to design and spec their staircase online for the first time, we have continued to innovate with our suite of design tools, which now includes a new Balustrade Designer for those looking to renovate their existing stairs. Our online stair parts shop offers everything you need to complete a staircase project.
As your staircase supplier, we want to make sure that you’re thrilled with the final product, and our team are on hand to support you every step of the way, answering any questions and design queries and providing priceless advice that you just can’t get anywhere else.
Find out more:
- Designing a new staircase
- Renovating your stairs
- Staircase gallery
We make stairs... easy
Écrit par l'entreprise
- Instant quotes and easy ordering
- Design and buy online using our StairBuilder tool, or get in touch with our expert team who'll support you through every stage of the process.
- Quality you can trust
- Combining cutting edge technology with hand finishing, we offer an exceptional product at the most competitive prices on the market.
- Delivery in as little as 7-10 days
- 7-10 working days is our average lead time for standard staircases. We use our own transport fleet and drivers to ensure your products arrive on time in perfect condition.
Coordonnées de contact
StairBox Head Office, Unit S94 St. Modwen Park Stoke South, Gordon Banks Drive, Trentham Lakes North, ST4 4TW, Stoke-on-Trent, Royaume-Uni
- 01782 832555
- hello@stairbox.com
- www.stairbox.com
4,8
Excellent
6 k avis
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A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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The only thing I’d say is your online…
The only thing I’d say is your online instructions are very basic, a YouTube video of someone actually doing the things needed would be more useful 👍
29 septembre 2026
Well made easy to install delivery…
Well made easy to install delivery service excellent
28 septembre 2026
Stair replacement.
The whole process was made possible thanks to the support and experience of the team at stairbox. The quality of the product was excellent which made the installation easier.
21 septembre 2026
Product excellent and as ordered
Product excellent and as ordered. Third staircase from this company.
18 septembre 2026
Spent £1300 on a staircase for me to…
Spent £1300 on a staircase for me to give the correct measurements to find it’s come the wrong sizes. Plans and websites don’t clearly state they only use 2 measurements instead of the 5.
Won’t correct unless I spent a further £1100. My customer is now without a staircase. And not offered a refund. Stay away, take no responsibility. Will never use again. Cheap for a reason.
1 octobre 2026
Avis spontané
Starting from the website:
Starting from the website:
Very well made and the stairs design app is a top! The only downside is the missed 3D view of the loft paddle staircase.
Delivery: Very quick, always update in advance even if there will be any change of the time slot, the driver will call you anyway about 45 minutes before arriving. Delivery driver has been very friendly, professional and quick to unload the items.
The packaging: everything it's organised, the stairs was separated left and right, the boxes had all the hardware needed for the installation.
The item: I selected a full pine, so it's slightly heavy, very strong, well made to a millimetres. Easy to install, I done my self, I'm not a pro but using a bit of common sense it's like play Tetris.
Overall, for the price I was very amazed about the quality. Highly recommend this company if you are looking for a top quality staircase.
25 septembre 2026
Another great set of stairs quick…
Another great set of stairs quick delivery and very good at keeping in touch
25 septembre 2026
All as it should. Thanks
Easy to use design tool, great information throughout the process and, once again, a really helpful, knowledgeable, efficient and friendly delivery driver. Many thanks 👍🏻
28 septembre 2026
Great service
Great service, on time delivery, Steve was friendly and helpful. Stairs went together really well
25 septembre 2026
The service and product were second to…
The service and product were second to none . The stairs were quite complex but every thing fitted. The quality and finish are outstanding. I can not praise this company enough well done.
25 septembre 2026
Great stairs - great service! Oak staircase ordered for our 1970…
Oak staircase ordered for our 1970 'new' house as part of a total renovation in order to downsize. Always a bit nerve-wracking ordering such a major item on line but extremely helpful contact on the phone, prompt delivery and - the staircase itself is wondrous. Our builders are just finishing installation but it is beautifully made and finished and we are delighted.
23 septembre 2026
Spot on would use again and recommend…
Spot on would use again and recommend to others
24 septembre 2026
Happy Customer
Great customer service from the sales team, delivered on time and great value for money, would recommend to anyone.
cheers
16 septembre 2026
What a fantastic company
What a fantastic company , I can not prase them enough always on time and always allnin place
20 février 2026
Great service and products
Great service and products. Very helpful on the phone when needed measuring the glass balustrades.
24 septembre 2026
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