Stamfordbookcase Avis 

28
•
TrustScore 4 sur 5

4,0

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Noté 4 sur 5 étoiles

I've ordered two bookcases from Jon over the years and I've been really pleased with both. As a small business working to bespoke designs, it did take a while for delivery of the second bookcase. Afte... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This business is a façade in every way. They say that Jon makes the furniture from scratch and that the company is owned by a family. This justification is frequently used to justify lengthy wait per... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a bookcase for my hall. Needed something quite long and low and couldn't find anything that fitted the space in the shops. Came across Stamford Bookcase Company online and they had just wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We could not be happier with our beautifully crafted bookcase. Jon’s skill and craftsmanship is so evident and the bookcase he created for us is truly special. Communication from start to finish... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maison d'édition
  2. Librairie

Écrit par l'entreprise

A place for every book. A bookcase made just for you. At Stamford Bookcase Company, we handcraft beautiful bookcases and library furniture from solid wood in our Yorkshire workshop. Choose your size, style and finish, and we’ll build your piece to order, then personally deliver and assemble it in your home.


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4,0

Bien

TrustScore 4 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,0

Tous les avis

(28)

27 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Bespoke Bookcases with Character

I've ordered two bookcases from Jon over the years and I've been really pleased with both. As a small business working to bespoke designs, it did take a while for delivery of the second bookcase. After a bit of chasing and organising, we worked together to get a delivery date that suited. Jon arrived on time and had everything quickly installed. Happy to support a family-run business making well-made bookcases to a high quality and with character. Would recommend.

14 septembre 2026
Avis spontané
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Réponse de Stamfordbookcase

Thankyou Adam
It’s was great seeing you again. Glad you like it and thankyou again for your patience. It’s been a tough old year for us.

All the best
Jon

Noté 1 sur 5 étoiles

This business is a façade in every way.

This business is a façade in every way. They say that Jon makes the furniture from scratch and that the company is owned by a family. This justification is frequently used to justify lengthy wait periods and delivery delays. I have been informed that he outsources the construction of his bookcases.
If you look at the Customs House filings, you will notice that they frequently go into mandatory strike off. A relative was ready to place an order, but I stopped them.

16 septembre 2026
Avis spontané
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Réponse de Stamfordbookcase

Oh the troll is back. This is a fake review. Unbelievable

Noté 1 sur 5 étoiles

Everything about this company is a…

Everything about this company is a facade. They claim it’s a family run business, with Jon making the furniture from scratch. This excuse is repeatedly used to explain away long wait times and delays in delivery. I have been made aware that he out sources the build of his bookshelves.
If you review the filings on Customs House it’s repeatedly going into compulsory strike off. I have warned off a relative who was about to order.
Every time a customer raises a concern the owner is rude in response. Avoid, lots of reg flags

Apparently I should be ashamed of myself for expressing concerns. Why when I am raising valid points. Can I point out in Jon’s reply that he does not state he hand-makes the furniture but states he designs and delivers, which rather reiterates my point.

As for late filings, you would have thought that his previous experience with the foreclosure of Heartlands Interiors would have made him more mindful of the importance of such matters (Info available for all to see on customs house)

25 septembre 2026
Avis spontané
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Réponse de Stamfordbookcase

This review keeps changing so this is our new response.

We are an honest family business, and we do our best for every customer. We never want to disappoint anyone. When delays happen, I understand the frustration they cause, and I take responsibility for communicating them.

I design our furniture and build it in our Yorkshire workshop, then personally deliver it. As I have explained before, I briefly trialled having a small number of small standard units made elsewhere to help with demand. That does not make our business a “façade” but one trying to manage popular demand.

The sudden and untimely deaths of my father (3 years ago) and sister (January 2026) have affected me and parts of our family business. I mention this as context, not as an excuse for delays or late filings. It is deeply upsetting to see those circumstances used to question our honesty. Heartland Interiors was my late father’s business. He poured everything into it while caring for my disabled mother. It was deeply impacted by the Brexit vote. He lost everything. His health took a turn for the worse shortly after and never recovered. Indeed I had to pay for the funeral service.

I cannot tell from this review whether you have placed an order with us. If you are a customer and have a concern, please contact us directly with your order details. We are fully open to discussing it and putting right anything we have got wrong.

If you are not a customer, I struggle to understand why you have gone to such lengths to make these allegations publicly. The repeated attacks feel personal, and they risk damaging the reputation of a small business and the family behind it. This person should feel ashamed.

I would encourage anyone considering an order to read our other customer reviews and judge our furniture and service for themselves. If in doubt get in touch and ask about about Leadtimes, especially if you are in the regions highlighted on our site as difficult to get to.

Jon

Noté 5 sur 5 étoiles

Beautiful bookcase + ladder

We could not be happier with our beautifully crafted bookcase. Jon’s skill and craftsmanship is so evident and the bookcase he created for us is truly special.

Communication from start to finish was efficient and informative, with our bookcase being delivered quicker than I had expected to be possible.

The overall experience exceeded our expectations in every way, we really feel like Jon has gone above and beyond to bring our bookcase vision to life.

14 septembre 2026
Avis spontané
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Réponse de Stamfordbookcase

Thank you, Cheryl.

It was a pleasure working with you on this project. The homemade tablet you gave me on the day was especially wonderful — such a thoughtful gesture!

All the best,
Jon

Noté 5 sur 5 étoiles

Large library bookcase

I had been looking for a larger bookcase with a ladder to give my room a library feel and I’m so glad I found Stamford Bookcase Company. They handmake a quality product to your specifications at a very reasonable price - I wasn’t able to find anything comparable elsewhere.

As it’s a small business and we needed delivery up to Scotland, I was prepared to have a longer wait. However, I received a delivery date not long after placing my order, and it was much sooner than anticipated.

Jon is a lovely guy and clearly incredibly hardworking, doing everything himself from making the bookcases to delivering and assembling them in your home. He also took the time to source a different colour rail for the ladder system for me, which was really appreciated.

The whole experience was excellent, and I’m absolutely delighted with the finished bookcase. If you do have to wait, just know it will be worth it!

13 septembre 2026
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Réponse de Stamfordbookcase

Thankyou Gemma

It’s was a pleasure meeting you on the day. I’m glad you’re happy with the results :)

Noté 5 sur 5 étoiles

Bookcase

Ordered a bookcase for my hall. Needed something quite long and low and couldn't find anything that fitted the space in the shops. Came across Stamford Bookcase Company online and they had just what i was looking for.

Everything is made to order and hand delivered and assembled. There was a wait, but that is due to Jon delivering everything himself to keep costs down - and who needs an emergency bookcase.

The bookcase is beautiful, would recommend this company to everyone.

13 septembre 2026
Avis spontané
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Réponse de Stamfordbookcase

Thank you so much for this lovely review. I’m delighted the bookcase fits your hall so well and that you’re happy with how it turned out.

I especially appreciate your patience while you waited for me to make and deliver it. “Who needs an emergency bookcase” did make me laugh!

Thank you for recommending us. It means a great deal.

All the best,
Jon

Noté 5 sur 5 étoiles

Worth the wait!

We have had so many compliments on this custom bookcase. There was a delay with our order due to a bereavement, but honestly, it was worth the wait.

It is beautifully made, completely wooden, with no visible metal fittings, and holds our books with ease. The ladder is sturdy and I feel completely safe climbing it. It has that wonderful feeling of something you might find in an old manor house or see in a film. It feels real in a way that so much modern furniture which often costs considerably more & mass produced simply doesn’t. I should know. I spent ages looking for one!

It has character, craftsmanship and a sense that it was made to last.

It is also made by a small family business here in the UK. Of course, buying from a smaller business can sometimes mean a little less flexibility and longer waiting times, but personally, I think that is worth remembering when we’re so used to buying mass-produced furniture that isn't necessarily designed to last.

We’d much rather put our money towards something beautifully made, supporting a UK-based family business, and buy something that we hope will be part of our home for many, many years.

We absolutely love it and would happily recommend them.

14 juillet 2026
Avis spontané
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Réponse de Stamfordbookcase

Thank you, Fiza. What a lovely review to read. I’m so pleased the bookcase has found its place in your home, and hearing that it has the feel of something from an old manor house means a great deal to me. That’s just the character I hoped it would have.

Thank you, too, for your kindness and patience during a difficult time. I know the delay was frustrating, and I’m grateful you stayed with us. It was a pleasure making your bookcase, and I hope it holds your books for many years to come.

All the best,
Jon

Noté 5 sur 5 étoiles

Wow!

Wow! The bookcase is beautiful; we went with a long low style across the length of our living room and it is a perfect addition to our other furniture. The oak looks brilliant. Jon fitted it in no time at all and oiled the top with no fuss. We would definitely use this company again and would have no hesitation in recommending them.

15 août 2026
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Réponse de Stamfordbookcase

Lovely meeting you both

So glad you like it :)

All the best
Jon

Noté 5 sur 5 étoiles

Quality Bespoke Bookcase

Researching bookcases, which are capable of holding a considerable volume of books, took a considerable amount of time. I eventually found the Stamford Bookcase Company who were able to provide a bespoke bookcase built to my exact specifications. Having met Jon, who built and delivered the bookcase to my home, many miles from his base, it was clear that he is passionate about what he does, with a strong desire to deliver a quality product and customer satisfaction. Needless to say I am immensely satisfied with my new oak bookcase with the wait well worth it. Thank you.

16 juin 2026
Avis spontané
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Réponse de Stamfordbookcase

Thank you, Phillip.

It was a genuine pleasure meeting you and chatting with you on the day, and I’m delighted to hear how much you love your solid oak bookcase.

A special thank-you, too, for the patience and understanding you showed me during such a tremendously sad and difficult time for our family. I know you waited longer than most, so reading your lovely review has genuinely brought me a great deal of joy.

Thank you again for your kindness and support.

All the very best,
Jon

Noté 1 sur 5 étoiles

Avoid!

Not my go to to add a bad review but the experience we had with this company was absolutely ridiculous and I wish we had been warned! They clearly take orders they cannot fulfil or deliver. 5 months we were waiting! All our books were put into storage, some of them now ruined. First there was a bereavement- completely understandable, not a problem, but then when it was meant to be delivered again- the van broke down, then the third time- a delivery took longer so would have to rearrange; I'm not sure why anyone would think delivering to the south west, then London, then Southend on the same day was realistic (also had to call repeatedly to get any update) We finally gave up realising that we would never receive the bookcase and requested a refund (which we received). What a colossal waist of time, do yourself a favour and order else where. I'm sure they are lovely people, but business wise, I can only advise against.

5 juillet 2026
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Réponse de Stamfordbookcase

We are genuinely sorry that this order ended in disappointment. The wait was far longer than any of us wanted, and we readily accept that our communication should have been better at points.

However, the suggestion that we knowingly take orders we cannot fulfil is both incorrect and, frankly, rather unkind.

We are a small family business designing and building our own furniture in our Yorkshire workshop. We then deliver it personally to customers across the country. There is no outsourced factory, nationwide depot network, fleet-management department or emergency replacement cabinetmaker waiting behind a curtain. It is simply a small team doing everything from the first drawing to the final delivery.

During this order, we suffered the sudden death of a close family member following an extremely rapid cancer diagnosis. As any family-run business will understand, grief does not arrive with a convenient out-of-office schedule. Self-employed cabinetmakers are not issued compassionate-cover staff or an emergency room; we simply have to keep going as best we can.

The rearranged delivery was then affected by a serious and entirely unforeseen van breakdown, which caused considerable disruption to this order and many others. We were forced to rely on hire vehicles while trying to rebuild a nationwide delivery schedule.

The customer also required a weekend delivery. We understood their reasons and repeatedly tried to accommodate this, but limiting a long-distance delivery to particular weekends inevitably reduced the available options and contributed to the delay.

On the final attempted delivery, unexpected problems at an earlier address caused the day to overrun. Under normal circumstances, we would have stayed overnight in a hotel and arrived first thing the following morning. Unfortunately, because we were using a hire van, it had to be returned to the depot in Bridlington, East Yorkshire, early the next morning. Unless we had discovered a way to be in Southend and Bridlington simultaneously, that option was sadly unavailable.

We tried repeatedly to make this delivery work despite bereavement, vehicle failure, hire-van restrictions, long-distance logistics and limited weekend availability. When the customer ultimately decided not to continue waiting, a refund was provided.

We fully understand their frustration, but frustration does not make every accusation fair. To portray the business as deliberately accepting orders it has no intention or ability to fulfil is erroneous and bears no relation to the considerable effort made behind the scenes.

Small businesses occasionally need patience, kindness and goodwill when genuinely exceptional circumstances arise. We always try to extend those courtesies to our customers. Regrettably, they were in rather limited supply during this transaction.

Noté 5 sur 5 étoiles

Absolutely in love with my bookcases…

Absolutely in love with my bookcases and ladder, and grateful for Jon's efforts to get them to us. Would recommend 100% and am looking for other rooms to fill now!

5 juin 2026
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Réponse de Stamfordbookcase

Thank you, Sarah.

It was a real pleasure working with you on this, and I’m delighted that you’re so pleased with the finished result. Your patience and understanding during a particularly difficult time were also greatly appreciated.

All the very best,
Jon

Noté 5 sur 5 étoiles

Worth the Wait!

A bit of a wait for the bookcase to arrive which was explained by vendor. It is absolutely worth the wait however and I can’t recommend Jon to enough people. We’ve told all our family and friends, and everyone has been very impressed with our very large new bookcase; I will be ordering another for the office very soon. Jon set it up on arrival, and Claudia was absolutely lovely as well. Thank you!

10 mai 2026
Avis spontané
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Réponse de Stamfordbookcase

Thank you, Sarah.

It was a real pleasure working with you, and I’m delighted that you’re pleased with the finished result. I’m also incredibly grateful for your patience, kindness and understanding during what was a very sad and difficult time for our family. It genuinely meant a great deal to me.

All the very best,
Jon

Noté 5 sur 5 étoiles

Very pleased

We ordered, and received, sequentially, two 8 feet tall pine bookcases, one wide and one narrow, from Jon's hand made and self delivered business, in 2025 and 2026. Models are PNE-8LD and PNE-8NP. The wide model has a ladder feature, the narrow does not. Our location is in S Wales, so we were, having carefully read the information provided, aware this project would involve some time and patience.

Delivery - the wide unit, received first, arrived in acceptable time, allowing for holidays and other usual shutdown periods, about 4 months. The narrow unit took a little longer but did not cause us any problems.

The writer (75) and Jon were able to move the items from the van to room without undue difficulty. I would suggest to others, respectfully, plan your route in advance, especially for these tall items, and check for awkward corners, narrow passages, and the like. Jon does final assembly on final site, this is very fast, the wide unit came in 2 main pieces plus the corniche head.

Ours are described 'heavy duty' although actual kg are not specified. I did experience one shelf slip, the cleat on one side slipped out, on the wide unit, although I had possibly 50 kg on that single 3 feet wide shelf. I repositioned some of the heavy works and all is well thus far. We have not anchored either unit to walls, but may do so, if we open the room when family are visiting.

Both units look lovely and add a nice woody fragrance in our small study. Not sure if the ladder adds much in practicality, bit it looks the part.

Thank you Jon and Claudia.

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

We needed low level oak bookcases one…

We needed low level oak bookcases one six foot and one eight foot to fit under windows in our Park Home lounge. Jon built and fitted them personally. They fitted beautifully and just what we wanted. Really pleased with their customer response and service
We wouldn’t hesitate to use them again

8 mai 2026
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Noté 5 sur 5 étoiles

Good things are worth waiting for.

We ordered a bespoke bookcase 2.8m wide and 2.4m tall. We were given a delivery estimate of April and it was delivered and installed late March,on a Sunday!. The quality is 1st class, exactly what we wanted and we really enjoyed meeting John, who actually makes the bookcases.
We would not hesitate to use him again, good things are worth waiting for. Thanks to John and his team.

29 mars 2026
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Réponse de Stamfordbookcase

Thank you so much for your kind words and for taking the time to leave such a lovely review.

It was a real pleasure making your bookcase and meeting you both in person. I’m delighted that it was exactly what you wanted and that you’re so pleased with the quality and finished result.

Your patience and confidence in us throughout the process were greatly appreciated. Thank you again for choosing us, and I’d be very happy to help you again in the future.

All the very best,
Jon

Noté 5 sur 5 étoiles

Wonderful bookcases

We are absolutely thrilled with our new bookcases. The materials and workmanship are superb, and the care and dedication to quality are obvious. As well as being an excellent craftsman, Jon is a friendly and very likeable person who clearly loves his work and makes every effort to keep his customers happy. Strongly recommended.

24 mars 2026
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Réponse de Stamfordbookcase

Thank you so much for such a wonderful review.

It was a genuine pleasure making your bookcases, and I’m delighted that you’re so pleased with them. Your kind words about the workmanship and the care that goes into what I do mean a great deal to me.

It was also lovely meeting you, and I’m very grateful for your recommendation and support.

PS Your wife’s cookies where greatly appreciated on the day!

All the very best,
Jon

Noté 5 sur 5 étoiles

A very happy customer.

Thank you Jon, for our stunning bookcases. Your craftsmanship and attention to detail have given us the most impressive fitted furniture. The icing on the cake is your manner, honesty and professionalism, we feel very fortunate to have had done business with you.

16 mars 2026
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Réponse de Stamfordbookcase

Thank you so much for such a generous and thoughtful review.

It was a real pleasure making your bookcases, and I’m delighted that you’re so pleased with the finished result. Your kind words about the craftsmanship, attention to detail and the way I conduct my business genuinely mean a great deal to me.

I feel equally fortunate to have worked with you. Thank you again for your trust, patience and support.

All the very best,
Jon

Noté 5 sur 5 étoiles

Bookcases - custom size and professionally installed

We love, love , love our bookcases. Delivered and installed brilliantly by Jon. A real pleasure dealing with a craftsman who has a pride in his work.

12 février 2026
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Réponse de Stamfordbookcase

Thank you so much for your wonderful review.

It was a real pleasure making, delivering and installing your bookcases, and I’m delighted that you love them. Your kind words about the craftsmanship and the pride I take in my work genuinely mean a great deal to me.

Thank you again for choosing Stamford Bookcase Company and for taking the time to share your experience.

All the very best,
Jon

Noté 4 sur 5 étoiles

I ordered two sets of bookcases to…

I ordered two sets of bookcases to house my heavy art books. They took longer than expected to arrive and the communication was a bit erratic, however Jon is a nice bloke and is making and delivering the bookcases himself. The finished product was worth the wait.

3 février 2026
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Réponse de Stamfordbookcase

Thank you for your honest and generous review.

I’m very grateful for your patience and understanding regarding both the delay and the gaps in communication. As you know, my sister died very suddenly during this period, which had a profound effect on me and unfortunately contributed to the communication not being as reliable as it should have been.

I’m delighted, however, that you felt the finished bookcases were worth the wait and that they are doing the important job of safely housing your art books. It was a real pleasure making them for you.

All the very best,
Jon

Noté 5 sur 5 étoiles

Worth waiting for adjustable solid pine shelving.

My cheap mdf bookshelves were sagging badly with the weight of heavy art books. After some online research, I plumped for Stamford Bookcase Company and booked in three large bookcases in solid pine. Although they took longer to arrive than anticipated, when Jon (such a nice guy!) delivered and fitted them, I was delighted with the result and now my precious collection is sitting pretty.

3 décembre 2025
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Réponse de Stamfordbookcase

Thank you so much for your lovely and generous review.

I’m very grateful for your patience while waiting for the bookcases, and I’m delighted that you’re so pleased with the finished result. Knowing that your collection of heavy art books is now properly supported on strong, adjustable solid pine shelving makes the work especially worthwhile.

It was a real pleasure meeting you, delivering and fitting the bookcases, and helping give your precious collection a suitable new home.

All the very best,
Jon

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