Stamfordbookcase Avis 

28
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I've ordered two bookcases from Jon over the years and I've been really pleased with both. As a small business working to bespoke designs, it did take a while for delivery of the second bookcase. Afte... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This business is a façade in every way. They say that Jon makes the furniture from scratch and that the company is owned by a family. This justification is frequently used to justify lengthy wait per... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a bookcase for my hall. Needed something quite long and low and couldn't find anything that fitted the space in the shops. Came across Stamford Bookcase Company online and they had just wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We could not be happier with our beautifully crafted bookcase. Jon’s skill and craftsmanship is so evident and the bookcase he created for us is truly special. Communication from start to finish... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maison d'édition
  2. Librairie

Écrit par l'entreprise

A place for every book. A bookcase made just for you. At Stamford Bookcase Company, we handcraft beautiful bookcases and library furniture from solid wood in our Yorkshire workshop. Choose your size, style and finish, and we’ll build your piece to order, then personally deliver and assemble it in your home.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,0

Tous les avis

(28)

27 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Our books are finally in their new home!

Our books are in their new home! The 7x9 in pine is mine! - We're chuffed to bits with our new bookcase!

Being in Scotland, I emailed regarding delivery, and after being told it was no problem, a delivery run was going to happen in December, the order was placed. When I was contacted to say it was ready, and would be delivered in late November, we still had a couple of things to sort out with the room it was going in - so I rang up to find out whether it would be better to have the carpet fitted before or after the bookcase... Before! was the advice, since even this fairly large bookcase comes apart in sensible sized pieces so can be moved like any other piece of furniture! Thanks for the advice, and for the early delivery!

23 novembre 2025
Avis spontané
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Réponse de Stamfordbookcase

Thank you so much for such a wonderful review.

I’m delighted that your books are finally settled into their new home and that you’re so pleased with the 7ft x 9ft pine bookcase. It was a real pleasure making it for you and arranging delivery to Scotland a little earlier than expected.

I’m also glad the advice about fitting the carpet first proved helpful. One of the great benefits of the modular construction is that even a substantial bookcase can be moved and installed in sensible sections.

Thank you again for choosing Stamford Bookcase Company. I hope you enjoy it for many years to come.

All the very best,
Jon

Noté 5 sur 5 étoiles

The bookcase we bought is beautifully…

The bookcase we bought is beautifully made and solid wood throughout.
The guy who makes them delivers the bookcase too which was really excellent service.
We are thrilled with our purchase and can’t recommend them highly enough!

8 décembre 2025
Avis spontané
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Réponse de Stamfordbookcase

Thank you so much for your lovely review.

I’m delighted that you’re so pleased with the bookcase and the quality of the solid wood construction. It was a real pleasure making and delivering it for you, and your kind words about the service mean a great deal to me.

Thank you again for your recommendation and for choosing Stamford Bookcase Company.

All the very best,
Jon

Noté 5 sur 5 étoiles

The product was perfect and great…

The product was perfect and great value. This is a small business and the owner makes the furniture by hand and delivers. We had a delay with delivery and I wondered if it was a scam. However, the end result was well worth waiting for.

8 décembre 2025
Avis spontané
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Réponse de Stamfordbookcase

Thank you for your honest and generous review.

I completely understand why the delay caused concern, and I’m very grateful for your patience and for giving me the opportunity to complete your order. As a small business, I make and deliver the furniture myself, but I fully appreciate that communication and delivery times still need to inspire confidence.

I’m delighted that you felt the finished piece was worth the wait and represented such good value. Thank you again for supporting a small handmade furniture business.

All the very best,
Jon

Noté 5 sur 5 étoiles

Incredible 6ft by 8ft bookshelf made…

Incredible 6ft by 8ft bookshelf made and delivered by Stamford bookcase company to Edinburgh. Made to our exact specification to fit an alcove in our living room. Fits exactly and is the perfect addition to our home.

22 novembre 2025
Avis spontané
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Réponse de Stamfordbookcase

Thank you so much for your wonderful review.

It was a real pleasure making your 6ft by 8ft bookcase to fit the alcove, and I’m delighted that it fits exactly as intended and has become such a lovely addition to your home.

Thank you again for choosing Stamford Bookcase Company and for trusting me with the project. I’m very grateful for your kind words and support.

All the very best,
Jon

Noté 5 sur 5 étoiles

Stamford Bookcase 8 by 9 foot with ladder and integrated lower cupboards in white

I've had an excellent experience with this company. Telephone and e mail communication was really helpful prior to purchase of our 8 x 9 foot white pine bookcase with intergral cupboards and ladder.Delivery was prompt and personal with the order being completed before the due date.
The bookcases and workmanship are of an excellent standard. They neatly interlock. They sit perfectly in their plinth at the base and the cornice finishes them well on top.The paint finish is good with white sprayed acrylic paint. I like the shelf depth and sturdy shelve height adjusting rods.The cupboards are roomy and the handle finish good. We are really delighted with the result and wouldn't hesitate to recommend.

23 novembre 2025
Avis spontané
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Réponse de Stamfordbookcase

Thank you so much for such a detailed and thoughtful review.

It was a real pleasure making this for you and I’m delighted that you’re so pleased with the finished result. Your comments about the workmanship, interlocking construction, paint finish, shelf depth and sturdy adjustable shelving mean a great deal to me.

I’m also very glad that the bookcase was completed ahead of schedule and that you found the communication and personal delivery helpful throughout.

Thank you again for choosing Stamford Bookcase Company and for your generous recommendation.

All the very best,
Jon

Noté 5 sur 5 étoiles

A great company, will be re-purchasing ☺️

Had a really great experience receiving my bookcase! It’s absolutely beautiful and Jon communicated with me throughout the process to create exactly what I wanted. Delivery was fast considering a made or measure beautiful piece. I will definitely come here for all my bespoke bookcase needs!

10 novembre 2025
Avis spontané
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Réponse de Stamfordbookcase

Thank you so much for such a lovely review.

It was a real pleasure working with you to create exactly the bookcase you wanted, and I’m delighted that you’re so pleased with the finished result. I’m also very grateful for your kind words about the communication and delivery.

Knowing that you would come back to us for future bespoke bookcases means a great deal. Thank you again for choosing Stamford Bookcase Company and for your support.

All the very best,
Jon

Noté 1 sur 5 étoiles

Failed to communicate and ignored

Initial communication was good and wanted to place an order for a slightly adjusted bookcase to the one advertised, and asked for a written quote. The chap got in touch to say my "email address wasn't working" but it transpired that he was using an incorrect one. I told him the correct one, several times, and no quote sent through. I then telephoned the shop directly and left a message, which was totally ignored. Absolutely shocking way to do business. I was really disappointed as the bookcase looked lovely, but frankly there are too many red flags here for me - inability to send an email, not responding to messages and completely ignoring a customer trying to spend about a grand and a half. I would probably avoid, just gives out very dodgy vibes.

25 février 2025
Avis spontané
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Réponse de Stamfordbookcase

Thanks for leaving your feedback.

I’m sorry you felt ignored and that I didn’t send the written quote after you gave me the correct email address. I can see why that would be frustrating, especially when you were thinking about placing an order.

At the time, our delivery van had been stolen, and as a small family team we were dealing with the fallout while trying to keep up with everything else. Your enquiry got missed in the chaos. That explains it, but it doesn’t make it okay, and I should have got back to you sooner.

We’re a small furniture-making business, and I’m disappointed that my lack of communication left you with a bad impression.

All the best,
Jon

Noté 2 sur 5 étoiles

Missing slat over one year later after bookcase that took many more months than promised, in total silence

……when will you send me the missing slat? It’s so small and cheap to send and its absence has stopped me ft using the bottom shelf properly for over a year now…….
Also maybe you are mixing up customers as my bank statement shows I paid you over £700!
Re the below have just seen the reply which was given a year later!!! I was not unpleasant throughout but rather scared I had been scammed of a lot of money since I had zero communication for months beyond what the website and the initial confirmation said and was told when I phoned that the delay was because the person making the bookcase had over committed to too many orders … nothing to do with location…and my emails had been ignored because his wife was doing the admin part time. A friend greeted the person when he delivered and said he was taciturn so our view was rather that he was rude not us. And the bookcase is great EXCEPT it is missing one slat so one shelf has been held up by books for a year now and my occasional emails asking for the tiny slat to be posted me have been ignored. So I remain unhappy and really it would be better if the vendor was honest in his reply. I had actually felt some sympathy since he is making great products alone and trying to make ends meet but if I pay nearly £1000 and hear nothing for months and months that sympathy erodes

. I ordered a bookcase in mid December with an 8 week delivery time... it is only coming end April.
I ordered a similar hand made bookcase from another company and that arrived at the start of march. Turns out Stamford is a one man show … but so was the other one…; they both makethe bookcases. I feel sorry that I have to write a bad review but in the end if you are in business and you cannot cope you should advise the customer before taking their money. It’s about managing expectations. I had just moved and am still surrounded by books in boxes that I need to get to for my work.

23 mars 2025
Avis spontané
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Réponse de Stamfordbookcase

Hi Carol,

This review has now changed several times as new complaints and additional information have been added, which makes it increasingly difficult to respond to it in any meaningful way.

We do not retain records indefinitely, so if there is genuinely an outstanding issue regarding the cleat or a payment, please contact us directly and we will look into it and resolve anything that needs resolving.

I’m removing my previous response because this continual revision of the review and public back-and-forth is becoming rather tiresome and serves no useful purpose.

If you would like something resolved, please contact us directly rather than continuing to amend the review.

Regards
Jon

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