The program is cost effective and easy to use. Saves so much time in not having to go the Post Office. Our office has used this program for over 10 years and we have never had any issues.
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Lisez les avis des autres
I have used this service for more than a decade. Lately, though, it is frustrating because before printing any package label, it makes us wait several minutes while it verifies the postage rate. I... Voir plus
L'entreprise a répondu
I cancelled in September of last year and have notified them several times to stop charging me. They sent me a confirmation of my cancellation in September....but they still charge me 20.99 each month... Voir plus
L'entreprise a répondu
I've been using Stamps.com for the entire time I've been selling Banana Bungee on line. Offering free shipping and doing what it takes to earn direct business. The support at Stamps.com is amazing and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service d'expédition et de livraison
- Services aux entreprises
- Fournisseur de solution e-commerce
- Service postal
- Service d'envoi
Écrit par l'entreprise
Stamps.com is a comprehensive mailing and shipping solution designed to make the process of mailing and shipping easier and more cost-effective. This innovative platform allows businesses and individuals to manage their mailing needs effortlessly from their computer or mobile device, without the constraints of traditional postal services. With Stamps.com, you can print postage at any time and anywhere, eliminating the need to stand in long lines at the post office and ensuring that mailing is accessible 24/7. Best suited for small to medium-sized businesses and frequent senders, Stamps.com addresses the common frustrations experienced with traditional mailing. Users gain the convenience of printing unlimited, discounted postage directly from their devices, which can lead to significant time and cost savings. Plus, with discounts of up to 90% off USPS®,UPS®, FedEx® and more carriers, Stamps.com helps frequent mailers and shippers items to reduce costs while enhancing operational efficiency. Stamps.com simplifies the mailing and shipping process with key features like integrated tracking and automatic address verification, which minimize delays and ensure packages arrive at their intended destinations.. The platform accommodates diverse shipping needs and includes high-value postage services such as Certified Mail® alongside standard options like First Class Mail®, Ground and expedited services. Mailers can also schedule carrier pickups, leverage the flexibility of mailing services like Restricted Delivery, customize envelopes and labels, and review analytics that help businesses stay on budget Stamps.com is a practical choice for businesses looking to simplify and optimize their frequent shipping and mailing. With a reliable, secure, and user-friendly platform, you can enhance productivity by managing all the steps of mailing in one place. Eliminate the need for post office trips, save on postage and get extensive support for various mailing needs with Stamps.com.
The Simple Way to Send
Écrit par l'entreprise
- Stamps.com is the easiest way to print stamps, shipping labels, or Certified Mail® any time.
- Access all mailing and shipping services from USPS®, UPS®, DHL, and more carriers in a single platform. Save time, money, and your bottom line when you spend less time sending. Stamps also calculates exact postage and get you the best rate every time.
More Flexibility for your Business
Get flexibility to print stamps, shipping labels, Certified Mail®, and schedule pickups.
Stamps.com is a one-stop mailing and shipping solution that gives small business users the freedom and flexibility they require to run their business.
Users can easily print mail stamps and shipping labels online without ever leaving their desk. Available around the clock, Stamps.com gives businesses access to all the great services from USPS®, UPS® and more carriers 24/7 and at pre-negotiated discounted rates to get the most out of their mailing budget.
Coordonnées de contact
4301 Bull Creek Rd, 78731, Austin, Etats-Unis
- 1-888-434-0055
- support@stamps.com
- www.stamps.com
30 day risk-free trial
3,8
Bien
3 k avis
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I love it so convienent
13 avril 2026
Réponse : Stamps.com
We're so glad you find it convenient! Thanks for your feedback, Carol! -Sincerely, Paul
Perfect for artists and graphic printing
Can’t beat the price if you do full color printing. I’m an artist and ink would cost me a fortune otherwise.
20 avril 2026
Réponse : Stamps.com
Hi Mary,
We're happy to hear that our full-color printing meets your needs as an artist! It's great knowing we can provide an affordable option for your creative work. Thanks for the positive feedback.
Sincerely,
Paul
The program is cost effective and easy…
The program is cost effective and easy to use. Saves so much time in not having to go the Post Office. Our office has used this program for over 10 years and we have never had any issues.
20 avril 2026
Easy way to get Postage
Stamps.com is easy to use and user friendly, but I have trouble printing from the site at a times.
16 avril 2026
Réponse : Stamps.com
Hi Reginald, we are so happy to hear that and happy to serve your mailing and shipping needs! Please let us know if we can help you with your account in any way! -Sincerely, Paul
Shame on the USPS for promoting this scummy site.
Shame on the USPS for promoting, authorizing, endorsing, whatever it is... This business and website sucks. I know my info gets breached here, Out $600 and not to mention the sleazy tactics they use. Horrible software,horrible website, not up front about costs, and like i said, your data will be breached here. stay away.
15 avril 2026
Avis spontané
Réponse : Stamps.com
Hi Matthew,
Thank you for your feedback and rest assured that Stamps.com is an approved and licensed vendor of the USPS (since 1999). Please rest assured that we take your concerns very seriously.
You can be confident that when you use the Stamps.com service, we make every effort to keep your credit card information private and safe. We are happy to have had the opportunity to communicate with you regarding this issue.
Security is a top priority at Stamps.com. To safeguard your personal information, our systems are equipped with multiple security precautions. We monitor our systems daily and use the latest in encryption technology to ensure that every transaction is safe. Since we do sincerely appreciate customer concerns about fraud and realize that this is a worrisome situation, we can provide you with some steps necessary to address this issue. For cases such as these, we recommend that you notify your bank as soon as possible. Financial institutions have standard policies and procedures set in place to help their customers with these issues. Refunds are handled by the bank or financial institution.
In regard to fee disclosure, we do provide the terms for Stamps.com accounts during the registration process. Stamps.com accounts cannot be created without customers indicating that they’ve read the terms and conditions. We believe in full disclosure, which is why we provide our terms ( http://www.stamps.com/conditions ) on a single webpage during the registration process. During registration for a Stamps.com account, we explain that your credit card will not be charged unless you continue past the four-week trial or buy additional postage and Online Store products. In addition, immediately after sign-up, new customers are sent a Welcome Email with the same terms outlined, along with information about the monthly flat rate fee if you choose to continue past the trial month.
Sincerely,
Paul
As a church with limited resources
As a church with limited resources, it helps to get stamps a little cheaper.
15 avril 2026
Réponse : Stamps.com
Hi Olive,
We appreciate your feedback and are so happy to hear that our products help your church! Thank you for your support!
-Sincerely,
Paul
I cancelled in September of last year and they are still charging me each month.
I cancelled in September of last year and have notified them several times to stop charging me. They sent me a confirmation of my cancellation in September....but they still charge me 20.99 each month and I have to go to my credit card company to dispute the charge. Hopefully, these are fools making honest mistakes, not a organized scam to rip off customers.
12 septembre 2025
Avis spontané
Réponse : Stamps.com
Hi Rick,
We sincerely apologize for the misunderstanding. We show that you had created more than one account with us. One account was closed on 7/22/2025, the second had been closed on 10/10/2025. We'd like to help and we located a third account that was closed on 4/10/2026. We sincerely apologize for the misunderstanding that occurred. We do make every effort to thoroughly communicate any necessary information to our customers once they create a Stamps.com account, including a Welcome Email that provides confirmation of a new account being activated. If we can assist further, please let us know.
Sincerely,
Paul
I did NOT sign up for their service
I did NOT sign up for their service, but only looked into it. Yet they promptly billed my credit card twice for a subscription! Completely unacceptable...shady... dishonest.
14 avril 2026
Avis spontané
Réponse : Stamps.com
Hi James,
We apologize for any misunderstanding regarding this. This is not the experience we want you to have. To create any Stamps.com account, you must complete the multi-step registration process at www.stamps.com
Registration requires you to enter your name, mailing address, phone number and credit card information, in addition to creating a username and password and selecting two security questions. Also, you must review and agree to our Terms and Conditions:
www.stamps.com/conditions
We apologize for any misunderstanding regarding our fee structure. We hear your concerns and we fully disclose our fees before any account can be created. We don't advertise or offer a free or pay-as-you-go service, and as disclosed and explained during registration, we do charge a monthly fee after the 4-Week Trial Period. We'd be happy to help you further resolve any billing issues. Please contact us at social@stamps.com so we can review this further for you.
Sincerely,
Paul
Usually quick and easy
14 avril 2026
Réponse : Stamps.com
Hi Michael,
We appreciate your feedback and are glad you find our service quick and easy to use. Thank you!
-Sincerely,
Paul
THE WEB SITE IF VERY EASY TO WORK WITH…
THE WEB SITE IF VERY EASY TO WORK WITH , I HIGHLY RECOMMEND IT TO ANY COMPANY THAT USES USPS & UPS
13 avril 2026
Réponse : Stamps.com
Hi Mike,
We're happy to hear that our website is easy to use for your company's USPS and UPS needs. We appreciate you recommending our services. Thank you for your feedback!
-Sincerely,
Paul
Fox Den Reviews: Broken System, Hidden Fees, Zero Support
This has easily been one of the worst customer service experiences I’ve had in a long time.
I reached out multiple times about an issue with my order—calls, emails, everything—and was completely ignored. No responses, no follow-ups, nothing. To make it worse, the only “customer service” email provided through the app is noreply@ email address, which means your message literally goes nowhere. You can’t even contact them properly. Phone support seemed clueless, rather than canceling the order they had to submit the cancelation to another deposit.
They also send out AI-generated emails with links that don’t even work, which just adds to the frustration. It feels lazy and completely unhelpful when you’re trying to fix a real issue.
Then comes the billing. They quietly slip in a $20+ monthly membership fee that isn’t clearly disclosed upfront. On top of that, you’re pushed into buying their overpriced, brand-specific label sheets for thermal printers. The pricing is ridiculous—especially when USPS offers many of these supplies for free.
And here’s the kicker: I was told my order was canceled… yet it still shipped anyway. Now I’m stuck paying return shipping on something THEY said wouldn’t even be sent.
At this point, it doesn’t just feel like poor service—it feels misleading and borderline scammy.
Fox Den Verdict: Broken support system, deceptive pricing, and a frustrating experience from start to finish. Avoid at all costs. order THEY said was canceled. That’s not just bad service—that feels shady.
Between the lack of support, misleading subscription model, and overpriced supplies, this feels more like a money grab than a legitimate service.
Fox Den Verdict: Overpriced, unresponsive, and borderline scammy. Avoid
10 avril 2026
Avis spontané
Réponse : Stamps.com
Hi Gary,
We appreciate you bringing this to our attention and respect your feedback. We are taking your feedback seriously and apologize for the experience. Reviewing the order issue, we show that a refund has already been issued for this order. A refund was requested on 4/11 and was processed on 4/13. Our email address is support@stamps.com, although some automatic invoices and statements may include a noreply address. Customers may contact us via email, chat, and phone at 888-434-0055.
While we do sell supplies at https://store.stamps.com/ we would like to clarify that for many of our mailing options, the Stamps.com service and software are usable without any supplies or equipment purchased from us. Customers can begin using Stamps.com immediately upon opening an account and installing our software. No additional hardware or supplies are needed to start printing postage. The Stamps.com software allows customers to print valid USPS postage directly onto standard non-windowed envelopes (#8,#9,#10, etc.), and plain paper for barcoded Shipping Labels, for example. Customers may also use labels purchased from a 3rd party office supplies store, such as Avery or NCR labels. Stamps.com customers do not have to purchase Stamps.com scales, and can use scales purchased from an office supplies store.
We apologize for any misunderstanding regarding our fee structure. We hear your concerns and we fully disclose our fees before any account can be created. We don't advertise or offer a free or pay-as-you-go service, and as disclosed and explained during registration, we do charge a $20.99 monthly fee after the 4-Week Trial Period, which ended on your account on xxxx.
The fee we charge gives you access to services of the Post Office and the license to print official U.S. postage. It’s a flat fee that is not determined by how much postage you print. Stamps.com is a vendor licensed by the USPS, and all paid postage goes directly to the Post Office. In order to offer our standard service, we do charge a monthly subscription fee, as stated in our Terms of Service: www.stamps.com/conditions
We never charge people without their full agreement during our online registration process. Our service fee is not based on usage or activity. The monthly subscription service fee that Stamps.com charges is for access of the Stamps.com software, which allows customers to print postage from the comfort of their home or small office using just a PC and a printer. Our service is a monthly subscription service so it’s not based on usage of the software, but rather on having access to using it. We believe in full disclosure, and information about our fees is available on our website, interface, Terms, and FAQs. If we can help you any further, please let us know. We're so sorry to hear that this was your experience. We pride ourselves on amazing customer service and a great product.
Sincerely,
Paul
Service was great until...
Service was great until about 7 months ago when an update caused adding extra services such as non machinable charge to first class mail to not actually be applied once it prints. The interface showed it should be applied but it never added it the envelopes, just the base stamp price. I reached out to support to inform them of this issue and that it is critical to my business operations. They said it was a known issue and that they are working on it and I will be notified when it is fixed. That was 7 months ago. It still doesn't work. I have to use alternative methods to continue my business operations and I am looking into completely dropping the service due to unreliability.
28 octobre 2025
Avis spontané
Réponse : Stamps.com
Hi Bradley, we appreciate that feedback and sincerely apologize for the experience. We have waived 3 upcoming service fees on your account. Checking on this issue, we do show that we have a ticket escalated on this issue along with the the amount of the non-machinable price being incorrect. We value your feedback and hope to have the issue fixed as soon as possible. I have escalated your concerns and feedback to our senior tech team. -Sincerely, Paul
Be ready to provide your SSN for this company
Very disappointing experience with Stamps.com.
Everything looked fine at first, and I was able to purchase shipping envelopes without any issues. But after spending my first $100, they suddenly blocked further use and demanded an extreme level of identity verification.
They asked for my SSN, driver’s license, and even a selfie/photo verification — honestly, it felt less like buying shipping supplies and more like applying for a mortgage.
The worst part is that even after wasting my time submitting all the requested personal information, their system still failed to process the verification and did not restore access to the products I had already purchased.
So be prepared: you may spend money, lose a lot of time on unnecessary verification, and still end up throwing away everything you bought because their system simply doesn’t work.
Very frustrating and unacceptable customer experience.
8 avril 2026
Avis spontané
Réponse : Stamps.com
Hi Ilya,
We regret to hear about the disappointing experience you had. We are sorry to hear that the identity verification process was cumbersome for you. Thank you for your feedback. Please rest assured that we take your concerns very seriously.
You can be confident that when you use the Stamps.com service, we make every effort to keep your credit card information private and safe. We are happy to have had the opportunity to communicate with you regarding this issue.
Security is a top priority at Stamps.com. To safeguard your personal information, our systems are equipped with multiple security precautions. We monitor our systems daily and use the latest in encryption technology to ensure that every transaction is safe.
We'd be happy to address any concerns you may have and assist you with your account. Please contact us at social@stamps.com so we can assist you further.
Sincerely,
Paul
The worst software ever for multiple mailings
The worst software ever. Does not have a printer alignment setting within the software for their labels.Can't print multiple labels at once because they won't print correctly on the sheet of labels. For example, if you align your printer for 1 label, the rest of the labels won't be aligned. The history only showed 17 tracking labels printed when I had printed 33 labels. Therefore can't request a refund when printing error on the labels not showing in history. Stay away from this software. It is the most frustrating software I ever encountered for multiple mailings. Even if you are just printing one label at a time, it still has bugs and errors. Not worth it!!!!!!!
1 avril 2026
Avis spontané
Réponse : Stamps.com
Hi KG,
We appreciate you bringing these issues to our attention. We're very sorry you had a frustrating experience with our software, especially regarding printer alignment, multiple label printing, and the history. We'd like to help. Please give us a call at 888-434-0055 or email us at social@stamps.com so we can set up a technical callback for you. -Sincerely, Paul
I originally had a Stamps.com account…
I originally had a Stamps.com account with over $1,800 in available balance. Trying to deactivate my account and request a refund has been an absolute nightmare. I was redirected over five times and had to make more than five calls just to start the process.
As I write this, I am still on hold with Stamps.com, waiting for an agent to process my account deactivation. I never would have imagined such hoops for a service that’s supposed to handle customers professionally.
I cannot, in good faith, recommend Stamps.com, ShipStation, or any of their partners owned by ENDICA.
— Owner of CatCode Solutions
31 mars 2026
Avis spontané
Réponse : Stamps.com
Hi Robert,
We appreciate you sharing your experience. We are sorry to hear that you've encountered issues with the deactivation process and that you've had to make multiple calls. We'd like to assist you and get this issue resolved ASAP. We take these concerns very seriously and we apologize for the inconvenience. Please write to us at social@stamps.com so we can get this issue sorted out for you.
Sincerely,
Paul
AL way Great support at Stamps.com
Service at Stamps.com is always top notch, quick and resolves my issues as address! Their personnell are always informative and helpful, and work quickly and professionally to resolve any issues!
25 août 2025
Réponse : Stamps.com
Hi,
Thank you so much! We'll make sure the team member you interacted with receives your kind feedback! We're happy to hear that our service consistently meets your needs with promptness and efficiency. It's great to know our team is helpful in resolving your issues. Thank you for your feedback!
Sincerely,
Paul
Don't do business with these people
Signed up, then charging $$22 a month, tried to cancel, you can't cancel, no email or phone #, had to cancel debit card, they then sent email saying update your cc with a no return # or email. Complete scam & rip off . Don't sign up. I'm suing in small claims for money back. They are not even registered as a NYS corp to do business
29 mars 2026
Avis spontané
Réponse : Stamps.com
Hi Thomas,
Thank you for your feedback. We apologize for the experience. Rest assured that we offer various means to cancel, including phone, email, and online options. Besides appearing in our Terms www.stamps.com/conditions and Welcome Email, our phone number is also displayed on multiple pages of our website and in our Support Help section.
We have been providing service to all types of mailers and shippers since 1999, and Stamps.com is a PC Postage Vendor licensed and approved by the USPS, and has been approved to offer service since 1999. Our service is used by many types of sellers, offices, businesses, and mailers. We do disclose the monthly service fee and trial period details before any Stamps.com account can be created.
Rest assured that we have closed your account and zeroed out the outstanding balance. Your satisfaction is very important to us and we have determined that a refund will be given. We have issued a refund in the amount of $45.70 to your credit card. Please allow 3-5 business days for this credit to be applied to your account. The credit may not be reflected immediately on an online statement. Please allow one billing cycle to pass before it is reflected on a paper statement.
Sincerely,
Paul
Completely unacceptable level of…
Completely unacceptable level of customer service. Real customer service agents unavailable to respond to product and refund issues. Answers to my questions were unavailable on the company website and their AI generated email did not resolve my issue. After I replied to the AI email as instructed I received no further response from the company.
24 mars 2026
Avis spontané
Réponse : Stamps.com
Hi Andria,
We regret that you encountered issues reaching our customer service and that our website and email did not resolve your concerns. We appreciate your feedback and we'll review our support system to improve our response times and clarity. We'd be happy to help further with your issue and concerns. Please contact us at social@stamps.com or you may give us a call at 888-434-0055.
Sincerely,
Paul
Unable to cancel online. Lost $66 from unwanted charges.
Never wanted their mail subscription service, thought I was on the UPS site (my bad there). Somehow got signed up on a trial and then 3 months of charges on my bank account. When I noticed the charges on my card I was unable to find any way to cancel online.. I’m sure this is intentional!
Finally able to cancel using the 800 number (I think, won’t know for sure until the billing cycle has past).
I would stay away from this company!
23 mars 2026
Avis spontané
Réponse : Stamps.com
Hi Katherine,
We apologize for the negative experience. I am sorry that you experienced an issue canceling. We do offer phone, email, and online cancellation options. To best serve our customers, we provide the terms for Stamps.com accounts during the registration process. Stamps.com accounts cannot be created without customers indicating that they’ve read the terms and conditions. We believe in full disclosure, which is why we provide our terms ( http://www.stamps.com/conditions ) on a single webpage during the registration process. During registration for a Stamps.com account, we explain that your credit card will not be charged unless you continue past the four-week trial or buy additional postage and Online Store products.
In addition, immediately after sign-up, new customers are sent a Welcome Email with the same terms outlined, along with information about the monthly flat rate fee if you choose to continue past the trial month.
We'd be happy to assist you further. We'd like to locate your account and provide further assistance for you. Please email us at social@stamps.com. -Sincerely, Paul
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