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Stamps.com Avis 

3 380
•
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I made several phone calls to your help desk and Joyce was the only one to think of resetting me back to the old site as opposed to using the new UI which was not working for me. I had to refund 7 or... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Web searched for postage paid, pre-return addressed envelopes from "USPS", then selected the Stamps.com website. Was charged me for one month before I realized the mistake. Then, canceled subscription... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Software seems to be a problem. Sometimes difficult to log on. Also, at times after completing the information to ship, I don't get the option to print the label. Customer service seems to be good... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I appreciate most the promptness and willingness of Customer service. I don't appreciate the fact that I have to log in again if I keep the window open overnight. If I do not log in again, it freezes... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'expédition et de livraison
  2. aussi dans
  3. Fournisseur de solution e-commerce
  4. Service d'envoi
  5. Service postal
  6. Services aux entreprises

Écrit par l'entreprise

Stamps.com is a comprehensive mailing and shipping solution designed to make the process of mailing and shipping easier and more cost-effective. This innovative platform allows businesses and individuals to manage their mailing needs effortlessly from their computer or mobile device, without the constraints of traditional postal services. With Stamps.com, you can print postage at any time and anywhere, eliminating the need to stand in long lines at the post office and ensuring that mailing is accessible 24/7. Best suited for small to medium-sized businesses and frequent senders, Stamps.com addresses the common frustrations experienced with traditional mailing. Users gain the convenience of printing unlimited, discounted postage directly from their devices, which can lead to significant time and cost savings. Plus, with discounts of up to 90% off USPS®,UPS®, FedEx® and more carriers, Stamps.com helps frequent mailers and shippers items to reduce costs while enhancing operational efficiency. Stamps.com simplifies the mailing and shipping process with key features like integrated tracking and automatic address verification, which minimize delays and ensure packages arrive at their intended destinations.. The platform accommodates diverse shipping needs and includes high-value postage services such as Certified Mail® alongside standard options like First Class Mail®, Ground and expedited services. Mailers can also schedule carrier pickups, leverage the flexibility of mailing services like Restricted Delivery, customize envelopes and labels, and review analytics that help businesses stay on budget Stamps.com is a practical choice for businesses looking to simplify and optimize their frequent shipping and mailing. With a reliable, secure, and user-friendly platform, you can enhance productivity by managing all the steps of mailing in one place. Eliminate the need for post office trips, save on postage and get extensive support for various mailing needs with Stamps.com.

The Simple Way to Send

Écrit par l'entreprise

Stamps.com is the easiest way to print stamps, shipping labels, or Certified Mail® any time.
Access all mailing and shipping services from USPS®, UPS®, DHL, and more carriers in a single platform. Save time, money, and your bottom line when you spend less time sending. Stamps also calculates exact postage and get you the best rate every time.

More Flexibility for your Business

Get flexibility to print stamps, shipping labels, Certified Mail®, and schedule pickups.

Get flexibility to print stamps, shipping labels, Certified Mail®, and schedule pickups.
Stamps.com is a one-stop mailing and shipping solution that gives small business users the freedom and flexibility they require to run their business. Users can easily print mail stamps and shipping labels online without ever leaving their desk. Available around the clock, Stamps.com gives businesses access to all the great services from USPS®, UPS® and more carriers 24/7 and at pre-negotiated discounted rates to get the most out of their mailing budget.

Coordonnées de contact

Promotion box for Stamps.com

30 day risk-free trial

Get free supplies and a digital scale when you sign up!

3,7

Moyen

TrustScore 3.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(3 380)

404 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very handy and always works.

Very handy and always works.

9 octobre 2026
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Réponse de Stamps.com

Hi Kenneth, thanks for taking the time to share your thoughts! We're here if you need anything.

Noté 5 sur 5 étoiles

It is very helpful that we can just…

It is very helpful that we can just print our stamps right here and not have to wait in line at the post office. Also, we had a little problem and it was resolved quickly.

7 octobre 2026
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Réponse de Stamps.com

Woohoo! Glad Stamps.com has been saving you time. Have a great weekend!

Noté 5 sur 5 étoiles

I appreciate most the promptness and…

I appreciate most the promptness and willingness of Customer service.
I don't appreciate the fact that I have to log in again if I keep the window open overnight. If I do not log in again, it freezes and/or does not perform well.

12 octobre 2026
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Réponse de Stamps.com

Thanks for the feedback! Glad the support team came through for you. The session timeout is a security measure on our end, but we hear you that it can be a bit annoying when you’re in the middle of work. Hope you have a good week!

Noté 5 sur 5 étoiles

The issue was resolved quickly and…

The issue was resolved quickly and friendly.

14 octobre 2026
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Réponse de Stamps.com

Hi Christopher, glad our team was able to resolve your issue quickly! If you have further questions, we're always here to help!

Noté 4 sur 5 étoiles

I appreciate the customer service

I appreciate the customer service. They are always very professional, kind, and willing to help solve my problems and making sure to always follow up.

5 octobre 2026
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Réponse de Stamps.com

Hi Vicky, thanks for taking the time to leave your review! We're here if you need anything, have a great rest of your week!

Noté 1 sur 5 étoiles

Thief, will take you money

I have been fighting and fighting with them cause their system is fails to print the requested stamps all the time. Almost $100 lost so far that they will not refund because there is not a misprinted sheet to mail into them, there isn't a misprinted printed sheet at all because their system never would print it. Now they won't refund my money and just expect me to eat the cost while they skate away with my money. Find another company to use cause this company is a thief when it comes to your money. And if there is one that they will refund you have to wait 12 weeks to get your money back because they are so far behind on refunds. Not to mention you have to keep checking and calling on it otherwise they won't do it. Horrible company.

11 octobre 2026
Avis spontané
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Réponse de Stamps.com

Hi Samuel, thank you for taking the time to leave your review. That’s a really frustrating situation, especially losing that much with no way to get it back. We’ve reached out to request your account email so we can help look into this. Hoping to hear back soon!

Noté 5 sur 5 étoiles

everything ok

12 octobre 2026
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Réponse de Stamps.com

Thanks for taking the time to leave your review. Have a great rest of your day!

Noté 5 sur 5 étoiles

I made several phone calls to your help…

I made several phone calls to your help desk and Joyce was the only one to think of resetting me back to the old site as opposed to using the new UI which was not working for me. I had to refund 7 or 8 orders due to the fact that every other print was cut in half!

8 octobre 2026
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Réponse de Stamps.com

Hey there, thank you for taking the time to leave your review! We're happy to hear that Joyce was able to get you back up and running. Please feel free to reach back out if you have any further questions!

Noté 4 sur 5 étoiles

Quick question!

9 octobre 2026
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Réponse de Stamps.com

Hi Bob, thank you for taking the time to leave your review! We appreciate your time and our support team is here to help with any questions you may have!

Noté 5 sur 5 étoiles

Assistant was knowledgable and…

Assistant was knowledgable and specific. Problem was solved very quickly.

1 octobre 2026
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Réponse de Stamps.com

Thanks for taking the time to leave your review! We appreciate it and are happy to hear that our team has been helpful. Have a great weekend!

Noté 5 sur 5 étoiles

The helpline was fantastic

The helpline was fantastic, had such a super experience getting my questions answered quickly!

5 octobre 2026
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Réponse de Stamps.com

Hey Elizabeth, thank you for taking the time to leave your thoughts! We'll be sure this gets passed along to the necessary parties. Have a great rest of your day!

Noté 1 sur 5 étoiles

MY ACCOUNT WAS SUPPOSE TO BE CANCELLED…

MY ACCOUNT WAS SUPPOSE TO BE CANCELLED AND I HAVE BEEN CHARGED FOR 2 MONTHS SINCE CANCELLING. I AM MAD

6 août 2026
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Réponse de Stamps.com

Hey William, thank you for taking the time to leave your review! Our team will be following up with you at the provided email and will take care of you. Have a great rest of your day!

Noté 1 sur 5 étoiles

Stamps.com is a scam with the worst…

Stamps.com is a scam with the worst user experience you can image. It just sucks, nothing functions as you would want to and the support pages are horrible, they are filled with references to three different types of software, the web app, the desktop app, the classic desktop app...

First off, you can't just delete your account, it forces you to keep it for a month. You can't remove payment methods even if you marked your account for deletion and there are various people mentioning charges after the fact, which makes me question their payment processes.

The address importing is absolutely awful, constantly breaking and unable to handle basic CSVs. It also has insane character limits which makes it unusable for addressing families. I had to make some code to auto 50/50 divide things and round to the first word so I could I could split the character limit between First and Last. For whatever reason you can't have a long full name or company name, but you can combine a First and Last name to make it longer. It's so stupid I have no idea who designed this trash.

You can't print on various sizes of envelopes, such as A1, by default. The custom sizing option requires the desktop software, which you install and it doesn't work! Turns out you need the classic software! But the classic software doesn't work so you need to call customer service to try to get it to authenticate your account!

Just piles and piles of awful, unintuitive designs, seven different types of software, nothing works by default. Don't bother, use any alternative.

4 octobre 2026
Avis spontané
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Réponse de Stamps.com

Thank you for taking the time to share your experience. That sounds like a genuinely frustrating experience, and I'm sorry you dealt with all of that. We've reached out via Trustpilot to request your account information so we can look into this.

Noté 5 sur 5 étoiles

It's so convenient

It's so convenient. They now have a better way of handling errors you might make while printing.

25 septembre 2026
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Réponse de Stamps.com

Thanks for sharing! Glad the convenience and error handling have been working better for you.

Noté 5 sur 5 étoiles

not showing print

They helped me revert back to previous version. Print button not showing

25 septembre 2026
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Réponse de Stamps.com

Glad our team was able to get you situated! Feel free to contact us if you have any further questoins, we're always happy to help!

Noté 1 sur 5 étoiles

These people are trying to scam me by…

These people are trying to scam me by charging my card for 2 months . I never even signed up for their subscription yet they keep trying to take money from my debit card. No way to even contact anyone there.
Even after multiple attempts to resolve this they still charged my card today another 40$. I filed dispute with my bank

30 septembre 2026
Avis spontané
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Réponse de Stamps.com

Thank you for taking the time to share your experience! We're sorry to hear you've had some issues getting your account canceled. We've reached out to request your account information via this Trustpilot review so we can get this sorted.

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