I made several phone calls to your help desk and Joyce was the only one to think of resetting me back to the old site as opposed to using the new UI which was not working for me. I had to refund 7 or... Voir plus
L'entreprise a répondu

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I made several phone calls to your help desk and Joyce was the only one to think of resetting me back to the old site as opposed to using the new UI which was not working for me. I had to refund 7 or... Voir plus
L'entreprise a répondu
Web searched for postage paid, pre-return addressed envelopes from "USPS", then selected the Stamps.com website. Was charged me for one month before I realized the mistake. Then, canceled subscription... Voir plus
L'entreprise a répondu
Software seems to be a problem. Sometimes difficult to log on. Also, at times after completing the information to ship, I don't get the option to print the label. Customer service seems to be good... Voir plus
L'entreprise a répondu
I appreciate most the promptness and willingness of Customer service. I don't appreciate the fact that I have to log in again if I keep the window open overnight. If I do not log in again, it freezes... Voir plus
L'entreprise a répondu
Stamps.com is a comprehensive mailing and shipping solution designed to make the process of mailing and shipping easier and more cost-effective. This innovative platform allows businesses and individuals to manage their mailing needs effortlessly from their computer or mobile device, without the constraints of traditional postal services. With Stamps.com, you can print postage at any time and anywhere, eliminating the need to stand in long lines at the post office and ensuring that mailing is accessible 24/7. Best suited for small to medium-sized businesses and frequent senders, Stamps.com addresses the common frustrations experienced with traditional mailing. Users gain the convenience of printing unlimited, discounted postage directly from their devices, which can lead to significant time and cost savings. Plus, with discounts of up to 90% off USPS®,UPS®, FedEx® and more carriers, Stamps.com helps frequent mailers and shippers items to reduce costs while enhancing operational efficiency. Stamps.com simplifies the mailing and shipping process with key features like integrated tracking and automatic address verification, which minimize delays and ensure packages arrive at their intended destinations.. The platform accommodates diverse shipping needs and includes high-value postage services such as Certified Mail® alongside standard options like First Class Mail®, Ground and expedited services. Mailers can also schedule carrier pickups, leverage the flexibility of mailing services like Restricted Delivery, customize envelopes and labels, and review analytics that help businesses stay on budget Stamps.com is a practical choice for businesses looking to simplify and optimize their frequent shipping and mailing. With a reliable, secure, and user-friendly platform, you can enhance productivity by managing all the steps of mailing in one place. Eliminate the need for post office trips, save on postage and get extensive support for various mailing needs with Stamps.com.
Écrit par l'entreprise

Get flexibility to print stamps, shipping labels, Certified Mail®, and schedule pickups.

4301 Bull Creek Rd, 78731, Austin, Etats-Unis

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It is very helpful that we can just print our stamps right here and not have to wait in line at the post office. Also, we had a little problem and it was resolved quickly.

Réponse de Stamps.com
I appreciate most the promptness and willingness of Customer service.
I don't appreciate the fact that I have to log in again if I keep the window open overnight. If I do not log in again, it freezes and/or does not perform well.

Réponse de Stamps.com

Réponse de Stamps.com
Have been with them along time and the service is consistant.

Réponse de Stamps.com
I appreciate the customer service. They are always very professional, kind, and willing to help solve my problems and making sure to always follow up.

Réponse de Stamps.com
I have been fighting and fighting with them cause their system is fails to print the requested stamps all the time. Almost $100 lost so far that they will not refund because there is not a misprinted sheet to mail into them, there isn't a misprinted printed sheet at all because their system never would print it. Now they won't refund my money and just expect me to eat the cost while they skate away with my money. Find another company to use cause this company is a thief when it comes to your money. And if there is one that they will refund you have to wait 12 weeks to get your money back because they are so far behind on refunds. Not to mention you have to keep checking and calling on it otherwise they won't do it. Horrible company.

Réponse de Stamps.com
I made several phone calls to your help desk and Joyce was the only one to think of resetting me back to the old site as opposed to using the new UI which was not working for me. I had to refund 7 or 8 orders due to the fact that every other print was cut in half!

Réponse de Stamps.com
The person who helped me was very helpful and polite and went above and beyond.

Réponse de Stamps.com
Assistant was knowledgable and specific. Problem was solved very quickly.

Réponse de Stamps.com
Software is intuitive and predictable. Great service!!

Réponse de Stamps.com
The helpline was fantastic, had such a super experience getting my questions answered quickly!

Réponse de Stamps.com
MY ACCOUNT WAS SUPPOSE TO BE CANCELLED AND I HAVE BEEN CHARGED FOR 2 MONTHS SINCE CANCELLING. I AM MAD

Réponse de Stamps.com
Stamps.com is a scam with the worst user experience you can image. It just sucks, nothing functions as you would want to and the support pages are horrible, they are filled with references to three different types of software, the web app, the desktop app, the classic desktop app...
First off, you can't just delete your account, it forces you to keep it for a month. You can't remove payment methods even if you marked your account for deletion and there are various people mentioning charges after the fact, which makes me question their payment processes.
The address importing is absolutely awful, constantly breaking and unable to handle basic CSVs. It also has insane character limits which makes it unusable for addressing families. I had to make some code to auto 50/50 divide things and round to the first word so I could I could split the character limit between First and Last. For whatever reason you can't have a long full name or company name, but you can combine a First and Last name to make it longer. It's so stupid I have no idea who designed this trash.
You can't print on various sizes of envelopes, such as A1, by default. The custom sizing option requires the desktop software, which you install and it doesn't work! Turns out you need the classic software! But the classic software doesn't work so you need to call customer service to try to get it to authenticate your account!
Just piles and piles of awful, unintuitive designs, seven different types of software, nothing works by default. Don't bother, use any alternative.

Réponse de Stamps.com
It's so convenient. They now have a better way of handling errors you might make while printing.

Réponse de Stamps.com
They helped me revert back to previous version. Print button not showing

Réponse de Stamps.com
These people are trying to scam me by charging my card for 2 months . I never even signed up for their subscription yet they keep trying to take money from my debit card. No way to even contact anyone there.
Even after multiple attempts to resolve this they still charged my card today another 40$. I filed dispute with my bank

Réponse de Stamps.com
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