Stamps.com Avis 

2 factor authorizations kill small business

In response to your reply....in a small office several people may need to print postage throughout the day. That means as the account owner I now have to give them my cell phone every time they need to printpostage Or I have to print the postage

This is a universal problem in small business and occurs with other thoughtless vendors than stamps.com

If you want the slowest service possible then stamps is your goto. Multiple times I have watched packages shipped through them. Sit for days 2 miles away from my address as a transfer from carrier to carrier. As a matter of fact, if I find that anyone I am ordering anything from uses them, I will cancel my order.

I have been with Stamps.com for quite a few years and I do not miss going to the Post Office. Its easy to print out my stamps and the Stamps.com service is great.

My issue is not with the website itself; it has to do with once I drop of our company mail. More times than not our priority mail is not scanned when received nor when delivered. I understand that things can be hectic when you have a lot of mail that need delivered, but when you are paying for a service, you expect for there to be tracking available. We deal with time sensitive documents that contain personal information. It is imperative that we have tracking on all items we mail and a delivery confirmation.

Very user friendlyand no problems withany supplies refurbishings.

Integrating Stamps.com into my business has been such a timesaver. It also allows me to have a professional look to my mailings.

Do Not sign up for this service!!! I was signed up for a subscription when I signed up for an account. Saw the first charges on June 6,2026. I immediately went to my account and cancelled the subscription. It verified the cancellation and said I would lose access on June 5th. I did not ask for refund. On July 6th, I was charged again and now I cannot access the account. Filing fraudulent charges with my bank.

Works very good and saves me a ton of time and energy

They charge a monthly subscription for 20.99 that they do not tell you about. When you try to dispute these monthly they refuse to reverse them. I then cancelled my subscription on 6/5/2026 and have documentation to prove it, they again charged me on 7/4/2026 for 20.99. They are a scam and will take as much money from you as they can. I would never use this service again!!!!

Scammers, they will silently charge your account fo 21$ monthly! Avoid this scammers.

I ordered stamps using my credit card 2 times each time my card was charged but my account was not credited for the purchase.

Stamps.com has become one of the most consistently disappointing services I have ever used. It is astonishing how a company built around something as straightforward as printing postage can turn the entire process into a maze of errors, crashes, and frustration. Every interaction with this platform feels like a reminder that the people running it have lost control of their own product.

The software is unstable, unpredictable, and clearly not tested before updates are pushed out. Features that worked yesterday suddenly break today. Printing options malfunction or disappear. The interface behaves like it was designed by a committee that never actually used the program. Every “upgrade” they release somehow manages to make the experience worse — slower, more confusing, and more unreliable. It’s remarkable how consistently they downgrade their own service.

The website is no better. Pages fail to load, buttons don’t respond, and the entire platform feels like it’s held together by guesswork. The system only works properly on certain browsers, and even then, only when it feels like cooperating. Instead of fixing long‑standing issues, Stamps.com keeps layering on new problems, as if hoping users won’t notice the growing pile of dysfunction.

Customer support is equally ineffective. You’re met with canned responses, vague instructions, and no meaningful solutions. The support system feels designed to deflect responsibility rather than resolve anything. It’s clear the company is not listening to users, not addressing core issues, and not investing in making the service functional.

Stamps.com has become a cautionary tale of what happens when a company stops maintaining its own product. The platform is unreliable, outdated, and frustrating to use. Every change they make is a step backward, and the leadership appears completely disconnected from the reality of how poorly the service performs.

If you rely on consistent, functional postage printing, Stamps.com is no longer a trustworthy option. The service has deteriorated to the point where it creates more problems than it solves.

***DO NOT USE THIS COMPANY***I have never dealt with a more billing shady company. I did not want to even put one star.
I purchased a small,promotional item and did not join anything further. I was subsequently charged $44.95 for a membership.
Two and a half months later, after emailing and calling everyday, they mailed a check. I deposited it and received an email from my bank the check returned for IN EFFICIENT FUNDS!!!!!! Another month later, I am waiting for a replacement check.
The middleman agents were very nice but the company billing tactics are horrendous and untrustworthy! I have read several reviews regarding deplorable billing issues.
BEWARE!!!

We wanted to see if Stamps worked for our business but had to subscribe just to try it out. Red flag. We then got charged $20 after shipping absolutely nothing. Canceled and got "no problem, we'll cancel your subscription, but first we'll charge you another $20 for something you just told us you don't want." That's a new one.

Can you wind your way through their support system to claw back that $20? Probably. But why should you have to?? I'd rather spend less time on here telling people to stay away.

Checked out PirateShip, instead. No sign-up fee, no subscription, no hassle. Cheap printing from home for USPS, FedEx, and UPS. Sound like an ad? Happily.

In 2026, why would anyone use a subscription service with fewer features and more hassle??

Convenient no waiting in line at post office

I was told I would not be charged and was charged 😡