Starkings & Watson Avis 

My experience relates to Rosie, who managed my sale through Minors & Brady when she was working with them. She saw the process through with consummate professionalism, at a point when it looked rather as if the sale might fall through, and things between the vendor and buyer had reached a stage of frustration and negativity. Rosie has a very rare combination of great warmth and humanity coupled with a very clear focus on what actually matters and how to achieve a good outcome. It was her genuine understanding and sympathy towards both sides, informed by her intelligent clarity clarity on how to dig everyone out of where they were and get us all back on track that achieved a very good sale and a happy outcome for everyone. Rosie made herself available throughout the process, never flustered, always a delight to speak to, so sensible, and incredibly hardworking. She never stopped giving her focus and energy. Without her this sale would not have happened. Thank you Rosie!
Trustpilot will not allow me to use the actual date of my experience which was three years ago but it is still relevant - this was in 2023.

Starkings and Watson have been very professional and understanding helping me sell my property in a difficult time. All staff have been very helpful and compassionate and I would recommend there services to all.

Excellent service from S&W from start to finish. Great property particulars, dedicated staff and a very competitive rate. Kerri from the Wymondham office kept the viewings coming despite a challenging market and always provided prompt and detailed feedback that helped us present the property to the best advantage. Great service all round and much better than other agents we had experienced. Thank you S&W!

i dealt with the Diss Office and this was a great company to work with from start to finish , Jake and Steve always kept in contact at every stage and there where always updates from other staff members, which takes away the stress and worry of selling your house , all the staff where always professional and polite. I would definitely recommend them. thank you

Have recently sold and bought with Starkings &Watson. We had a first rate service from start to finish. Chris suggested a valuation that we were happy with. Contract was explained and was very competitive. Professional photos and video was taken, the board put up and after several viewings we were sold within 2 weeks. Thanks to Max and Daniel for their help with the sale part.
We were specific with the type of property and area we wanted to move to. We were then introduced to the wonderful Sam at the Brundall office. She worked tirelessly to find and secure us our dream property contacting us every few days to keep us informed.
Unfortunately our sale then fell through when our buyer lost their sale, we were distraught but the sales team got back on the case and we were sold again within 2 weeks.
It has been a really stressful few months with the ups and downs that come with moving and we thank the lovely Janet Riches along with Tracey and James in the after sales team for getting us over the line. We would strongly recommend Starkings & Watson to anyone.

Rosie Turley was, quite simply, exceptional.

We had a fairly long and at times rather wobbly chain, with the usual hiccups and a few extra for good measure, largely due to solicitor issues further down the line. At points, it genuinely felt like the whole thing might grind to a halt. Enter Rosie.

She was on it like a bloodhound, and I mean that in the best possible way. Constantly, calmly, and persistently chasing every link in the chain, digging into issues, and unpicking problems that most of us did not even know existed. What really stood out was how she did all of this with professionalism and kindness, never pushy, always measured, but incredibly effective.

Rosie made us feel like we were her only clients. She was approachable, responsive, and always at the end of an email or text, even later in the evening when most people would have switched off. That level of commitment does not go unnoticed.

Beyond her efficiency, she brings a genuine emotional intelligence to her work. She understands that moving house is not just a transaction, it is stressful, personal, and at times overwhelming. Rosie clearly cares about her clients and takes real pride in seeing things through to a successful conclusion.

I genuinely do not think our sale would have completed when it did, if at all, without her.

Excellent service and comms throughout leading to successful completion of sale exactly 3 months from the first meeting

It took some time, but I always felt that the team were working for us. Steve was out main contact and always cheerful and supportive. Would recommend using this company.

I had such a good experience with Starkins team after trying to sell with another agent. I immediately felt the difference in a positive way. They are very kind but honest and determined to get the best deal they can for you. They took time to understand my separation and how emotionally challenging it is to have to sell your home when you are in a break up. They felt very safe and Ana James and Sam took very good care of me. I think starkins are fair , empathetic but professional and reliable. When selling your house you really need to be able to trust the agent and know they properly understand you and have time for you. I also liked that I got to speak to Sam weekly with updates and could call if I didn’t understand something . They are easy to talk to and easy to be around especially when taking care of viewings. They made sure my house sold at a price we needed and I would highly recommend them.

During the process of selling and buying a property I have found that this estate agent have proved to be the best in the area. They are honest and approachable and I’d recommend them to anyone. Laura in particular from the loddon branch has been so friendly and professional. They seem to work closely with all the branches and are so helpful.

I purchased my property via Starkings & Watson and received an incredibly professional service throughout. The three staff members involved in the process were Liz Hammond, Will Crawford and Ruby Harris, all of whom demonstrated efficiency, clarity and dedication to my case. Regular updates were provided regarding the conveyancing pathway and assistance was always readily available. I am genuinely grateful to the team at Starkings & Watson and would not hesitate to recommend them for all Estate Agency needs.

Found Starkings & Watson to be extremely helpful at each stage of my sale. Particularly, Liz Hammond, who liaised between my solicitor and buyer's solicitor enabling me to know exactly what was going on. Making the whole procedure run as smoothly as anyone could wish for. Would highly recommend this Company.

Thank you to Ruby and Liz for their help in selling our house
I found Starkings and Watson very helpful and easy to talk to
They kept me updated with everything and the sale of the house went smooth
I would recommend Starkings and Watson to sell your property

Although the sale of our property took longer than anticipated, due to outside factors, there was very good communication throughout the process from the team at Starkings and Watson. Where appropriate, update emails were sent, as well as phone calls. The team were responsive to queries, returning calls promptly. A good experience.

Retiring and moving from my London base of 66 years, I asked to view a property on sale with Starkings & Watson. Ideal and instant viewing arranged. 24th January. I offered on the spot. During my drive back to London, a few conversations (hands-free) with manager Sam Homer. By the time I reached London, sale price agreed. By 26th, Sam had ensured that all agencies (solicitor, mortgage provider, vendor, purchaser) were connected. On 26th also, property off the market (sold to me - stc). Then liaison at Starkings managed by Sarah Short. Contracts exchanged 18th March. Completion set for 14th April. This may be unusual in terms of ease and speed. But the obvious stress involved was managed superbly by Sam ( and her colleagues Ana, Tabby and James) and Sarah. Any/every question/process was addressed instantly - and in a very friendly, caring manner! Quite fantastic endeavours by all concerned. Thank you all!

Cannot fault Starkings & Watsons, from start to finish they have been professional, informative and friendly. Chris was excellent at the valuation, Max, Charlotte and Daniel were always available to help, great at communicating and supporting with viewings. Even when our first buyer pulled out, they pulled out all the stops to reconnect the chain and did so successfully in only 6 days!
Janet Riches is an absolute credit to the business, from the moment we reached the after sales team she was a super friendly voice, superb at keeping us all in the loop and was excited as us when we exchanged. Thank you to you all, you made the process a breeze.

Nothing but a positive experience buying my first home with Starkings & Watsons, from the initial viewings, all the way through to exchange the staff have been a pleasure to speak with. Notable mentions for Max & Daniel in the initial weeks, they were both knowledgeable, friendly and accommodating. A special mention to Janet, our case handler - she has been an absolute star and has been in constant communication with us throughout the whole process and quick to respond to any questions - really reassuring as first time buyers. Thank you all for your help throughout this process!

Would like to recognise Danielle Malt and James Leftley for some very thorough and informative viewings. We've been on multiple viewings with different agents and it is refreshing to have EAs that actually know the information about the property and answers to our questions. Sometimes EAs take for granted the fact that in many cases, buyers are making life changing decisions based on 1 or 2 viewings of a property and it is essential they are able to provide clarity on anything potential buyers can't actually see or experience on the viewing. Both James and Danielle were really good at answering our questions, and it showed a real respect for our time and due diligence.

I have just exchanged contracts, selling my house through Starkings and Watsons Estate Agents. Through the whole process they have been very supportive, keeping in touch with updates every step of the way. I would like to personally thank Sales Negotiator Janet Riches for her continuous work with keeping in touch via telephone and email and also for for giving steady advice when things became difficult with my buyer. I would recommed her service to anyone thinking of selling and would also recommend Starkings and Watsons as the main estate agent.

I had a very positive experience with this estate agent during the sale of our parents’ home. As this was my first time going through the process, their team was incredibly patient, supportive, and always willing to explain things clearly.

Given the sensitive circumstances, they approached everything with genuine kindness and empathy. They understood that this wasn’t just a sale, but a home full of memories, and treated it with the respect it deserved.

Sam and Sarah in particular went above and beyond—keeping me informed at every stage, offering helpful advice (including around probate), and providing a truly personal touch throughout.

I would highly recommend their services to anyone looking for a professional, compassionate, and supportive estate agent.