Strakers Avis 

The Strakers team worked hard, providing a professional service that enabled us to sell our property in a challenging market. Good communication was a particular strength.

Informative and supportive team. Thank you.

Amazing service and support with a great knowledge of the entire house buying process and happy to explain at length to keep. Informed and assured. Courtney was amazing from the initial enquiries and searching for a property up until the point of completion. Couldnt recommend highly enough.

Outstanding service

From booking the viewing to the promptness of the responses after I won the property Courtney was brilliant. A great asset to Strakers, if only the staff I’ve dealt with at other auction houses were as polite, efficient and professional as her!!

My first port of call for my next auction property will definitely be Strakers

They were all kind, professional and helpful. Special thanks to Eleanor and Vici.

Fabulous from start to finish - as new landlords we felt supported every step of the way. Not that there were many steps - our property was let to the first people that viewed it! Thanks to Karen, Sian, Nick and all the team!

On Aug 11th. I submitted a message regarding a property that is up for auction on the 28th. August. I received an automated email from Strakers advising "someone will get to you shortly". It's now August 15th, and still no reply. The positive reviews online need to be questioned.

My partner and I wanted to write this review a few months after moving in so we could be calm, collected, and informative. We don’t think our initial frustration would have been helpful in conveying the issues we experienced.

ROSEMARY is the WORST estate agent we have ever come across. This is the third property I’ve purchased, and having previously been both a landlord and estate agent, I’ve never met anyone so patronising, demeaning, and inept at their job.

From the outset, Rosemary misrepresented the seller’s position and insulted our financial background. It quickly became apparent that she was friends with the sellers and displayed heavy bias in their favour. We understand that agents are paid to act in the seller’s best interest, but they are also legally obliged to be transparent and not mislead the buying party.

We entered into the sale expecting a 14-week process, but it ultimately took six months. Throughout this period, Rosemary consistently worked from outdated information and blamed us harshly for missing paperwork or appointments—when, in fact, everything had been completed weeks prior. She frequently blamed us for not being “sympathetic” to the sellers, as it was a "new process" for them, and regularly withheld information and made insulting comments about our situation.

Leading up to the move-in day, Rosemary asked if the sellers could remain in our property beyond completion so they wouldn’t feel rushed. She claimed it was our fault for bringing the move-in date forward—after six months! She also failed to relay our refusal to the sellers and told them otherwise. As a result, on move-in day, we collected the keys but were unable to move in because the sellers were still in the property. The office later confirmed that Rosemary had misrepresented the situation. ADAM, a director, told us not to be stressed and that they "didn’t want to get involved"—an incredibly irresponsible response, especially with the seller shouting at us. The only support we received that day came from Cody, who was friendly and tried to make the experience more bearable.

Since moving to the town, we’ve met four other couples who moved to Corsham within the last three years and experienced similar, avoidable stresses—also due to Rosemary. While I can’t speak on their behalf, all reported feeling belittled, misled, and patronised.

That said, not everyone at Strakers behaved this way. Dave (no longer with the company) was respectful, fair, and informative during our initial dealings. Eleanor, who managed the sale, was fantastic—quick to respond and genuinely tried to push things forward. And Cody, again, made a real effort to help at the end of what had been a very difficult process. Ironically, the management team could learn a lot from their staff about how to conduct themselves professionally.

In summary: It would be unfair to label Strakers Corsham as a terrible estate agency overall. If you’re a seller, Rosemary may well deliver what you want—as long as it suits her. But if you’re a buyer looking for a fair, efficient, and helpful experience, we strongly recommend being cautious when dealing with her. The agency has many good reviews, but it's important to know that your experience can vary greatly depending on which agent you're assigned.

Auction process explained thoroughly and clearly. We were kept informed at every stage. Efficient and friendly service.

Great experience thanks

Excellent service from start to finish

Contact and communication

Staff were readily available to answer any questions and always really helpful. If it hadn't been for their assertive interventions I would possibly still be trying sort out the legal process! Top marks for action and professional representation.

I was particularly impressed with the company’s easily navigable and thoroughly modernised website that provided so many links to comprehensive, step-by-step guides for first-time buyers at auction. Reading, understanding, and then following those guidelines not only made what can seem like an intimidating process much simpler and more achievable, but ultimately lead to me successfully purchasing an auction lot. I couldn’t be more thrilled with the outcome I was able to achieve, and all following communication during the exchange of contracts process has been very timely and prompt, so overall many thanks to the team at Strakers!

Friendly experience from all the staff that we were involved with and excellent communication with possible buyers visiting our property for sale.

Flawless service and expedited very efficiently.

Good communication at all stages of the process.
Friendly, helpful staff.

My experience was very positive and I found everyone I dealt with to be courteous and efficient. The whole process was very streamlined.

This is a review for Strakers lettings specifically.
We rented our property out with Strakers for 2 years. Our property was in immaculate condition with a recent renovation. The agent that so say looked after our property has since left Strakers, but she has left chaos in her wake.
Strakers do a so called regular inspection, which in their own words is just superficial! I now realise our property was slowly deteriorating and Strakers took no action. They do not even do a pre check out inspection, so give no opportunity to inform tenants to rectify things, which I was not aware of when we set out with them. Having rented twice myself and having a check out inspection with both I thought this would be standard best practice!
Following this there has then been a multitude of errors including reports being sent to our tenant without my approval, no information on the claims process and all ultimately resulting in no communication from strakers until I raised concern, that I hadn't heard anything.
I'm left thousands out of pocket, Strakers accept no liability even though they informed me there was errors on their staff members part as she had not done a number of things she should have. Basically I'm left to pick up the pieces again.
I would not recommend Strakers lettings to anyone. Do not entrust your property with them unless you don't care how it is returned to you and are happy to figure out all the processes on your own.