Stressless® UK Avis 

Order delivered promptly and delivery requests followed

Great quality at a reasonable price.

Good comfortable
Product

Bitterly Disappointed: 25 Years of Loyalty Broken in Less Than Two Months As fiercely loyal, long-term Stressless customers, we never expected to be writing a review like this. For over 25 years, our home featured a Stressless 3-seater, 2.5-seater, and recliner set. We loved them. They were flawless. When the cushions finally collapsed after more than two decades of heavy use, we looked into replacing the foam. Finding the refurbishment costs prohibitive, we confidently decided to invest heavily in brand-new Stressless furniture, choosing the Fiona Wood collection (3-seater, 2.5-seater, and chair).Our ordering process was a test of patience; we waited months for delivery, with the set finally arriving in May 2026. Shockingly, in less than two months of light use, a seat on our brand-new 3-seater has completely collapsed. The internal structural support—whether the springs or the frame itself—has totally failed. To go from a set that flawlessly lasted 25 years to a premium replacement that failed in weeks is incredibly disheartening. The drop in quality control is staggering for a luxury brand. We have officially initiated the repair and replacement process with our local retailer in the Southampton area. However, after reading numerous widespread complaints across multiple review platforms regarding modern Ekornes/Stressless after-sales service, we are incredibly anxious. We are currently awaiting their initial assessment, but given the online feedback, we aren't holding our breath. We will update this review as the vendor's process unfolds. For now, potential buyers should beware: the legendary durability we enjoyed for decades seems to be a thing of the past. Let's see if their customer service can salvage their reputation.

Fantastic product.
Extremely well made and exceptional comfort. Only down side was that I was offered 50% off leather conditioner but no way to purchase it on the stressless site.

I love my Stressless chair.

Its our second purchase having enjoyed the identical model for over seven years and passed that chair on to another family member still in great condition

Excellent service all round.

good quality
quicker than expected delivery

Quick delivery, good communication

Helpful staff at shop. Easy to keep in touch & clear information.
As manufactured to order, had to wait 10 weeks to arrive in UK + a further couple of weeks for delivery to home.
Delivery staff helpful, friendly & efficient. Delighted with our new chairs - comfortable & aesthetically pleasing. Only wish we had bought them years ago!

Very comfortable and well built

Really pleased with our purchase of a relaxing chair and stool.

Very very comfortable. Great support for me as I do suffer from back problems.

I love my stressless chair so comfy ive got the navy leather one

Requiring a chair in which I could rest as well as for sitting I opted for the Stressless Consul, small size. It's perfect and so good to have a seat where my feet touch the ground. Should I wish to 'put my feet up' the accompanying stool is ideal. Easy to recline. Quality is great and delivery was when promised and on time.
Early days yet but very happy with it.