Stressless® UK Avis 

2 377
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thr quality of the furniture is first class. Comfortable and supportive chairs. Delivery was on time quick and all items carefully wrapped in quilts to protect it. The Delivery driver even laid out p... Voir plus

Noté 4 sur 5 étoiles

I purchased this Stressless chair via HSL. The lead in times are long, so don't expect it to turn up next week. But it is manufactured in Norway, a country with which I have some connections, and whic... Voir plus

Noté 4 sur 5 étoiles

Great experience and advice in-store and regarding communication about delivery date. Four star rating only given because leather care kit was missing from delivery and we were told the shop would be... Voir plus

Noté 5 sur 5 étoiles

We were searching for a comfortable sofa and chair not too large but with a good leather finish and after viewing many chairs we found that Stressless suited us the best. We found the furniture styl... Voir plus

À propos de l'entreprise

  1. Fabricant de meubles

Écrit par l'entreprise

Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(2 377)

277 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Stressless Wing Chair & Footstool

Product:
The Stressless Wing is well made and exceptionally comfortable. Supports me whether I sit upright or partially/fully reclined.
Delivery:
On-time - both in terms of waiting time for product to be ready for delivery ... and at arranged date/time of delivery.
I'd been given to expect a caring delivery team who would make sure it was placed where I wanted it and would explain how to adjust the chair and footstool. However, on the day, the product was just put in the room, signed for and that was it! Very disappointing.

Fortunately, I visited the shop where I had purchased it and they explained what I needed to know. Armed with this information, I was able to find the perfect settings for me.

Suggestion:
Perhaps an instruction leaflet could be included. This would benefit the original owner and anyone who subsequently obtained the product.

11 juin 2026
Logo de Stressless® UK

Réponse de Stressless® UK

Dear Anne,
Thank you for your feedback. We're delighted to hear that you're enjoying the comfort and support of your Stressless Wing and that the delivery was on time. We’re sorry, however, that the delivery experience did not meet your expectations regarding setup and product guidance. We appreciate your suggestion about including an instruction leaflet and we will share it with the relevant team for consideration. We appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Justifying my indulgence…..

I have hankered after a Stressless recliner for about 40 years after trying one in a showroom. It has always been at the top of my wish list but the very bottom of my priority list, until I retired recently. My present to myself on retirement was my Consul chair and footstool which I absolutely love.
I had previously bought a budget (although not cheap) swivel recliner for my son to use as I hog the sofa! That proved false economy as it wobbled after a few weeks, was quite uncomfortable after an hour or so and I also scuffed a newly painted wall as I spun it around in its recline position to return its back to the wall.
Hence, after a few weeks of deliberation, I bit the bullet to buy the Stressless Consul and footstool as it was the cheapest of the recliner range that I could afford. I chose the medium sized batick leather chair to fit my 6ft medium build son.
The chair and footstool arrived a week ago and my son now has the sofa as I have commandeered the chair. It is so comfortable and fits perfectly into to the tight space we have. The reclining tension I chose from the side knobs means the back reverts to upright quickly when I get up from the chair, so when I spin it to return its back to the wall, it doesn’t collide with it!
The chair and footstool are so comfortable for watching tv, reading, listening to podcasts, and I find myself easily adjusting my recline with my body weight according to how I’m feeling. The mechanics of the chair are so smooth and the seat and back are supportive.
I can say with all honesty that I don’t regret my investment and the 40 year wait to buy it was worth it!

10 juin 2026
Logo de Stressless® UK

Réponse de Stressless® UK

Dear Mrs. Brennan,
Thank you for sharing your wonderful story. We're delighted to hear that your Consul chair has lived up to a 40-year dream and become such a valued part of your retirement. We are happy to know that the comfort, support, and smooth functionality have made the wait worthwhile. Wishing you many years of relaxation and enjoyment in your Stressless Consul chair!

Noté 5 sur 5 étoiles

Good communication

Good communication. Excellent chairs. Great delivery service.

9 juin 2026
Logo de Stressless® UK

Réponse de Stressless® UK

Dear Neil,
Many thanks for your positive feedback!

Noté 1 sur 5 étoiles

I did not get a free replacement

After receiving the armchair, I realised the shop made the wrong order, ordering an M instead of the S I tried in the shop. When I emailed the shop, they ignored my request for an exchange.

1 avril 2026
Avis spontané
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Réponse de Stressless® UK

Dear Mr. Quaglino,
We are sorry to learn about your disappointing experience. Please contact us directly at consumersupport.uk@stressless.com and we will look further into this for you.

Noté 5 sur 5 étoiles

My new chair.

What a chair. I liked the chair in the store but the colour, softness of the leather is so much more than I was expecting.
The support the chair gives you is second to none. My granddaughter has her eye on it!

7 juin 2026
Logo de Stressless® UK

Réponse de Stressless® UK

Dear Mr. Kennan,
Thank you for your lovely feedback, it is very much appreciated!

Noté 4 sur 5 étoiles

Great product but very difficult to…

Great product but very difficult to move due to the weight.

9 juin 2026
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Réponse de Stressless® UK

Dear Stuart,
Thank you for taking the time to leave us your feedback, it is very much appreciated!

Noté 5 sur 5 étoiles

Replace two chairs after 22 years

Replace two chairs after 22 years, hope the replacements will last as long, this longevity makes for top class items and value for money

8 juin 2026
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Réponse de Stressless® UK

Dear Ms. Lamb,
Thank you for taking the time to leave us your amazing review!

Noté 5 sur 5 étoiles

Quality constructed comfortable supportive product

Purchased an Opal recliner chair, with footstool. Excellant craftsmanship, quality materials, sturdy, truly supportive and very comfortable. Long lasting, (previous purchase 25 years ago and still inconstant use). Recline relax total enjoyment.

1 juin 2026
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Réponse de Stressless® UK

Dear Wendy,

Thank you for sharing your experience, we really appreciate it!

Noté 2 sur 5 étoiles

Design is flawed

Design is flawed. Unless seated bolt upright, there is little comfort. V odd.

2 juin 2026
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Réponse de Stressless® UK

Dear Mr. Hackett,
Thank you for taking the time to leave us your review, we really appreciate your feedback. If you feel that there is a fault, please send us more details (name of your retailer and your post code) at consumersupport.uk@stressless.com so we could check this matter further for you.

Noté 5 sur 5 étoiles

Happy Customer

When buying a new chair to suit my needs, I spent some time deciding on the best of the available options stressless offer.

Delivery timescale was as advised, I have now had the chair for 2 weeks and perfectly happy with it.

21 mai 2026
Logo de Stressless® UK

Réponse de Stressless® UK

Dear Bob,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your new Stressless chair!

Noté 5 sur 5 étoiles

New Sofa

Excellent service & very professional installation of my new sofa.

19 mai 2026
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Réponse de Stressless® UK

Dear David,

Thank you for your amazing feedback, it is very much appreciated!

Noté 4 sur 5 étoiles

Great and comfortable product

Great and comfortable product, it took longer than expected to get it. Delivery team brilliant! To place an order was easy however luck of communication after this. I had to make a several calls to find out where the item is and when it will be delivered. A bit let down from this side.

28 mai 2026
Logo de Stressless® UK

Réponse de Stressless® UK

Dear Teresa,
Thank you so much for your feedback! Our lead times have been longer that we would like, but we are happy to know that you are now enjoying the comfort and style of your new Stressless!

Noté 5 sur 5 étoiles

Amazing quality

This is the seventh piece of Stressless furniture that I have purchased and once again the quality is excellent. Delivered into my lounge and set up in minutes.

16 mai 2026
Logo de Stressless® UK

Réponse de Stressless® UK

Dear Phil,
Thank you for your continued support! We're thrilled you're pleased with the quality and smooth delivery experience. Enjoy your new Stressless furniture!

Noté 5 sur 5 étoiles

Pure quality

Pure quality, superb comfort, only problem is i keep falling asleep.....
Best buy ever, also came early cannot fault them

23 mai 2026
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Réponse de Stressless® UK

Dear Ms. Robertson,
Many thanks for your amazing feedback, it is very much appreciated!

Noté 5 sur 5 étoiles

Lenley’s furniture shop

Lenley’s furniture shop was very helpful and I had already purchased a stresslless chair from them so was very happy to return to buy the 2 seater sofa from them so was same range

13 mai 2026
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Réponse de Stressless® UK

Dear Ms. Rogers,
Thank you for taking the time to leave us your amazing feedback and we will share it with Lenley's as well!

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